Name: Les Dunes
Address: voie de Barcelone, Torreilles-Plage, Torreilles-Plage, Torreilles-Plage, 66440, France
Rating: 7

Elevator/lift

General

Family room

Rooms

Restaurant

Meals

Internet

Spanish

English

French

Languages Spoken

Free parking

Parking

Conference Hall

Business

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Plage Torreilles

Plage Sidya

Palais des Congres

St. Jacques Church

Campo Santo

Perpignan Cathedral

Place de la Loge

Palais de la Deputation

Republic Square

Hyacinthe Rigaud Museum

Perpignan-Rivesaltes Airport

Palace of the Kings of Majorca

University of Perpignan

Fonserannes Locks

Musee de Biterrois

Plateau des poètes

Beziers Cathedral

Place de la Revolution

Musee des Beaux Arts

Les Halles de Béziers

Les Dunes

Torreilles-Plage

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Unfortunately, I fell seriously ill on our first night staying at Camping Les Dunes due to food poisoning that I am 100% sure I contracted from consuming food at the 5* onsite restaurant Les Soirees du Restuarant in July 2022. My partner went to reception to get some help as I was in a bad way and needed help but as it was late at night reception was closed and there was only a security guard there that wasn't much help at all. My partner returned to reception the next day to explain the situation and all they said is to go and speak to the restaurant - what good is speaking to a waiter going to do?! They did not take the matter seriously or urgently so I then found an email address I could express my concerns and ask someone to investigate immediately as I did not want other guests to go through what I did. To say I was disappointed by the complaints team is an understatement. I basically felt like they thought I was lying and making it all up. I was told the first step requested from the campsite is to see a doctor's note to confirm it was food poisoning - how on earth is anyone with food poisoning supposed to get up and see a doctor!?? My partner did speak to an English Doctor on the phone because he was really worried for me and needed advice but regardless of that it does not take a doctor to diagnose food poisoning and if I hadn't mentioned speaking to a doctor then what - they just assume I'm lying and nothing will be done without one? My main concern was to get the restaurant shut down/inspected/cleaned whatever needed to be done to sort out the problem as if it was my young children that had food poisoning it could have been a lot worse and we could have ended up in hospital! But no, business carried on as usual in the restaurant and absolutely nothing was done. It's such a shame because apart from the horrendous customer service and of course the food poisoning it really is such a lovely campsite, a bit dated but clean, good entertainment and the pool is amazing for children - not forgetting the short walk to the beautiful beach. I just feel so let down by this company but just wanted to warn others so hopefully no one else goes through what I did.

FOOD POISONING - JULY 2022

We arrived and they insisted on a €600 deposit from us for any damage caused. I would say something if things were pristine but they were far from it. Very run down outside you couldn’t possibly sit on the “grass/sandy” area. Open flower boxes not filled. Ants on the wall. Chipped glasses a pool area that stinks and is over crowded with no where to sit. The lifeguard sole job seems to be to pull people up with swimming shorts. I realise it’s August,however, we have come from another campsite that had none of this. An inspection on leaving but none on arrival. Where is the sense in that ? Big disappointment. 

Outrageous deposit for mediocre smelly campsite.  

After all the campsites  that we have visited over the years we have never been asked for a deposit not to mind €600. And all in all it’s very mediocre. I believe the management here think they are a better campsite then the actually are. Shabby front areas, flower boxes that are not filled that are a risk to children, a little pool area that has no room to sit down and that stinks and is over crowded and really not clean. Chipped glasses and dirty Delph, ants everywhere  and yet they want us to pay €600 to ensure their “pristine site” is kept to this standard. An inspection on departure but none on arrival Seriously .....Maybe look at your own practices before you punish your guest. 

Outrageous deposit  for mediocre to not great campsite 

The camping site is relatively new, propper and modern. Direct access to the beach. We had a bungalow close to the beach with rooftop-access, which has a very nice view to the sea.
The beach is nice, however the sea gets deep very fast; so our kids preferred the beach in Canet sur plage.
Unfortunately the management of the facility is very poor!! Arriving on time (4pm Saturday) our bungalow was not ready yet. They promised us to call us, but at 7pm still no call! After intervention from our side we got the key, but the cleaning seemed to be interrupted and was also very bad. The sheets and towels of the last guest were still on our dining-table (!!!) and remained there for the next 3 (!!!) days. Even for our new towels and sheets we had to ask and intervene several times!! There is no manager on duty, no director to speak to. And no CRM, all only on paper work....
And don't want something after 8pm - Office closed!!!
Every Saturday seemed to be a big, big mess at the entrance when new people arrived, as the staff was not prepared and not organised. Poeple really got angry!
We liked our stay, but - under these circumstances - cannot recommend a stay.

Summer-holidays 2018 / very nice camping - poor management & organisation

This site is lovely. Staff great however we had problem after problem. On arrival our accommodation was not ready. After waiting over an hour and a half we were finally given a set of keys for our accommodation. As we approached the van we saw that it was already in use so it was back to reception. Eventually we were upgraded however this left a bad taste in the mouth. Once we were allowed into our accommodation we found that our air conditioning did not work. This was reported to reception on the first day and after 2 visits by maintenance it was not fixed so we had none all holiday, which was very difficult with a 3 year old in 34 degree heat. We also took our older children who had there own van. This had a blocked drain which resulted in human waste being sent up through the shower plug....this was also reported on day one but was not fixed till the Wednesday. As a result of all this on checkout we were promised 100 euros compensation. We are now almost a week later and we have received nothing from the campsite nor even an email........DO NOT STAY HERE IF YOU WANT TO RELAX......

Still waiting

This is a super site but do not stay here late September. Over the weekends the site is filled with French youngsters drinking making noise. The site are not interested in complaints but this is unacceptable!

Miss out late September 

Very nice swimming pool, straight access to the beach and plenty of things to do with kids. We brought a camping tent and was great to have our own toilet and shower.

Several things that could be improved;
1) Table tennis; There is only one (at least we only found one) and could not use as several people were queueing. It shouldn't be a big investment to add another one.
2) The pitch for putting the tent is not grass but sandy with tiny stones and tree roots. As no many people do camping but use caravan instead. Maybe is good idea to have several pitch with grass as stones can damage tents and get very dirty if it rains.
3) There was a very big game area just before the beach (tennis, basketball...) but lights were off. Still I could see many kids playing but was a bit dangerous. Maybe switching on the lights after sunset could be a good idea.

Nice camping to go with kids

The staff is very friendly and helpful, the camping shop and the pool for kids are excellent. However unfortunately the sanitary facilities are bad. Either no warm water in the shower or mold in the shower and in the washing machine. 
The look from outside of the official sanitary facilities is looking nice, so it is a surprise to see this bad condition Inside.

Les Dunes

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