Name: STELLA MARIS Village vacances
Address: 376 Chemin du Baillarquet, Cucq, Cucq, Cucq, 62780, France
Rating: 7

Smoke-free property

Garden

Terrace

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Billiards

Sun Deck

Recreation

Free parking

Parking

Fitness facilities

Sports

Children swimming pool

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Le Touquet - Cote d'Opale Airport

Calais–Dunkerque Airport

STELLA MARIS Village vacances

Cucq

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The pool was good. Room was dated and needed re painting, in the toilet part of the wall panelling was off which left the glue exposed and looked messy. Lots of dust in the corners. No kettle or drink facilities in the room which was disappointing. The continental breakfast was a good spread but no facilities to get a drink during the day. Bar not open until the evening at 9pm.

A review from a family

Drive to Stella Maris from Eurotunnel Calais roughly an hour's drive. Shops within driving distance and supermarket. 
Very cosy relaxing place, although a school was also residing at the same time, it was very peaceful and quiet. Lovely pool. Beach at 5 mins drive. Very friendly and helpful staff.

Relaxing trip

dated rooms and poorly maintained , no hair dryers or tea/coffee making facilities in rooms, restaurant full so nowhere to get food other than 2km we were told away pool also shuts early evening so unable to use, staff unhelpful and dismissive

facilities not available as advertised

Property was clean except toilet bowl really stained not pleasant.Lots of gnats in the bedrooms and blood splats where many had been killed.Area well maintained but all a little dated, lots of overnight noise and lights going on and off.

A good mid-range hotel if you aren't looking for anything fancy. The star is the breakfast which is plentiful and delicious buffet with a take-away lunch bag option too. Good location to a lovely beach and plenty of dining options nearby.

Practical, value for money and excellent breakfast

                    ve
Very informal and relaxing as either a stopover or break.Clean and well organised with excellent breakfast, Pool was a big hit with the family, We arrived late but were dealt with by kindness and understanding

A place to relax after 9 hours driving

my daughter stayed here in july with her school. accomodation was ok but the food was terrrible. watery pasta, half cooked chicken no salad, ran out of of plates at one point. this is not good enough, and says something about the management and operation of this hotel. i would not advise to visit.

daughters visit.

Visit with a school .Reception very pleasant. Room super basic but very clean. 2 /3smelt of les égouts / drains so strong asked to change was not a problem. Access to a side room for evening activities so good. Pleasant secure location. However, came the previous years and the food was amazing and varied. This year a great disappointment ( noddles, tined sausages and tined ratatouille, fish cakes, chips, brown food basic .just extremely poor apart from tomatoe salad for starter. )lunch students made sandwiches that was good, more healthy at lunch (ham cheese salad ) then evening. I was told they had been a change in kitchen due to retirement and so did the quality . They need to review their evening meals as it’s too poor. 

Very basic , overall clean ,food poor in the evening

1) When we first arrived we were welcomed and I spoke in French with staff.  I was directed to our rooms but not very well and it took me a few moments to find them.
2) The rooms were no better than adequate and had no heating, plus the shower was full of mould in room 78.  Only one pillow per person was provided and only one blanket was provided in the two rooms.  I had already informed them my father in law is in his last few weeks of his life with cancer, and he has to be kept warm.  I was told that the heating would not be switched on but a helpful staff member did help me with extra pillows and blankets.  She also told me "this is not a hotel" and recommended we stay at a local hotel.  I took this advice, at a cost of more than 300 Euros, as I could not allow my father in law to suffer another cold night.  The staff member also told me there would be no refund if we left.  I suggest this was unwise and could damage their reputation and I am surprised a staff member would agree that the facilities were poor.
3) The website advertises a number of facilities, including a bar and billiards.  The bar was not open at all that evening and the billiards and other things were not available.  I noted the billiards table had been pushed into a corner and the whole place looked like it was closed for winter.  If I pay for facilities, I expect them to be available.
4) The pool opens at 9am but breakfast finishes at 9:30am, making a morning swim impossible.  I deliberately booked this establishment as I wanted my father in law to be able to enjoy a morning swim in an indoor pool.  In any case, he was so cold overnight he could not have enjoyed a swim unless it was in a nice warm pool.

5) The breakfast was no better than just about adequate.  There were no hot items and the choice of cold items was very limited.  The "ham" and cheese were of very cheap quality.  Again the staff were very pleasant and helpful.
I paid 285,65 Euro for two nights for four people with breakfast to enjoy a stay with facilities in a nice environment.  This trip may have been my father in law's last one and I am surprised and disgusted at how poor the offering turned out to be.  I cannot book another trip now as he is approaching the end of his life and his health is failing.  I wrote to demand a partial refund but they did not reply.
DO NOT STAY THERE.

"This is not a hotel", said a staff member..

One night stay on the way back to Calais for morning crossing. This is a fairly down-market holiday camp. Rooms are small and basic. Beds also small and rather institutional. It reminded us of a care home. Sheets were rough and uncomfortable. There is a very bright floodlight which shines directly into the window all night

STELLA MARIS Village vacances

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