Name: Hotel Principal
Address: Av. Maldonado 3063, Quito EC170130, Ecuador, Quito, Quito, Quito, EC170150, Ecuador
Rating: 6

24-hour reception

Smoke-free property

All Spaces Non-Smoking (public and private)

General

Room service

Cable TV

Shower/Bathtub

Shower

Rooms

Ironing

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Transfer services

Transfer

Tour assistance

Tourist services

No parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Mariscal Sucre International Airport

Hotel Principal

Quito

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Principal is a budget hotel, so what you get is a budget hotel with reasonable rates and basic amenities. The location is in the historic center and the place is well situated. The facilities are clean, but need an upgrade. I nearly flipped when I saw the rotary phones and televisions from perhaps the 1980's. Room was on the small side, but still liveable. Climbing three flights of stairs with suicase was no fun. Staff was friendly enough, but unfortunately there was one day where the 2 people on duty struggled to get breakfast prepared for our group of 14. Some of us stepped into the kitchen to help because we had a tight schedule to keep. Apparantly front desk staff doubles as kitchen staff, because this is a small hotel. Wifi was available outside of the room. Sitting on the chair ouside the room in my pj's trying to get work done was not my favourite activity.

Needs an upgrade

I have been coming here for a couple of years, and I was really disappointed this trip. The carpets are disgusting, the walls are in need of repair and repainting, and the TV and rotary phone need to be brought into this century. The noise from the lobby tv makes it hard to enjoy reading or quiet time. Breakfast is a bare minimum - today they tried to give me a single slice of ham on a roll - no eggs, or condiments. It is a shame, because the outside of the building and lobby look much better than the rooms. On the Plus Side- hot water with great pressure and wi-fi everywhere. I would only come back if they renovated.

This Place needs a renovation badly

For only 30 euro per night including small breakfast for two persons we expected less. Clean rooms and very friendly staff. Spend several days at this hotel. Very near by Rhonda. Wifi worked in the rooms and warm water was also available. This is apparently not always the case in Quito. 

Good price/quality 

The rooms were oké, except for the fact that you could here someone throwing up at night as if this person was in your bathroom...
The service to the customers however, is very bad. The woman at the reception could arrange a private transport to Mitad del Mundo, our next hotel in Pululahua, and a return to Quito the next day for 30 dollars. Apparently the driver (which was the huisbrand of the lady at the reception), thought another hotel to be our hotel. We decided to skip the visit to Mitad del Mundo to the next day. When we arrived at the hotel where we wanted to go, he asked 200 dollars!! We told him that this was not the price that we agreed. The told is that is was because the road to our hotel was very bad and long. We were flabergasted and asked him how much it was for only this right, so no return to Quito, he told us 80 dollars, we paid it and felt robbed. The next day someone from the hotel in Pululahua brought us to Mitad del Mundo and back to Quito for 60 dollars.

We had a reservation for another night in hotel Principal. We asked the lady at the reception if we could pay less for this night to compensate the excess amount for the transportation. She called a couple of times with her husband and told us that he was not giving any money back. When I suggested that the lady could give us 20 dollars back, or that we pay less for the night, the lady told us that it was not possible as the hotel and the transportation company of here husband were two different companies. We left the hotel and went back to our first accommodatie, Hostal Ecuador, which was very good.

Oké hotel, but bad customer service

Lobby and interior is nice but not the rooms.  No windows to outside, found hairs in bed, bathroom was not cleaned well, mattress needed to be replaced. Besides these issues the staff was very nice and helpful and wifi worked well at night, but then couldn't get connected in the morning. Location was very close to middle of old town.  It was only $30 - but still I wouldn't stay again.

Hotel Principal

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