Name: Vienna International Hotel Suzhou University Town
Address: No. 1109, Wuzhong Avenue, Wu Zhong District, 215000 Suzhou, China, Suzhou, Suzhou, Suzhou, 215000, China
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

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Free Wi-Fi

Internet

English

Chinese

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No parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Sunan Shuofang International Airport

Vienna International Hotel Suzhou University Town

Suzhou

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I stayed here for a week before finding an apartment in the local area, and this was my first location to stay in Suzhou. I was fresh from Australia, and having poor Mandarin makes life more difficult here. 

While the staff didn't speak much English, they were very helpful and I was able to continue to just add 'one more night' every day before I found an apartment. I had the most basic room on the list but it was huge, beautiful, a big bathroom with a tub, and had a filtered water tap too, which meant I wasn't buying drinking water every day. 

I didn't see any restaurant at the hotel, but the breakfast buffet is good (although mainly Chinese food as you'd expect) and it's included in the price of the room. Once or twice they didn't give me a breakfast coupon or I lost it, and I just went to the desk to ask for another one. I got it with no questions asked 👌

Location is good, it's close to Yuexi Station (越溪站) for good subway access, there's a Starbucks next to the station across the road, and this hotel is actually on the block with SM Mall. There's also Shihu Lake (石湖) a walking distance away, which is a very nice relaxing walk. 

At SM mall you can find clothing stores, a supermarket downstairs, plenty of restaurants, a cinema, bakeries, cafes etc. It's also really dead there to be honest, so you'll never feel like it's over crowded inside the mall. There are tonnes of more street food style restaurants in the surrounding area if you're feeling adventurous, but if it's your first time eating in China, I'd recommend eating at one of the indoor place in the mall on level 2 or 3.

Got me through my first week in China!

When we arrived, we discovered that there were no dining facilities in the hotel (the restaurant being closed) and the one and only balcony bistro did not exist. Also the breakfast was only just passable. Also, a walk around the local shopping centre did not uncover any establishment where we would have liked to dine.

What a farce!

Softest bed since we arrived in China!! Big room, well appointed.  Lifts tiny and slow. Congested foyer area.  Limited parking but very good location near shops and food.  Buffet breakfast great.  Lovely city. 


Great view from our 19th floor room

where do I start? Room had tepid water for shower at best. Bed hard and uncomfortable and the breakfast in buffet is cold. The food not hot and basic. I ended up eating what I had taken with me instead of fighting with the chinese at the buffet for cold average food. The lift takes ages and nobody speaks English or even attempts to. I stayed as part of a tour and would not recommend this place to anyone. There are a few good eateries near it but nothing else going for the place. No signal for the internet here.

poor room stay elsewhere

Just stayed 1 night, room was clean, breakfast ok, doors and Chinese neighbors very loud. So take ear plugs with you . I've been lucky with the elevators so far. Shopping mall next door to supply yourself for the evening.

Not the worst hotel I experienced 

Just ok

Like many other reviewers, I had similar complaints in regards to the conditions of the room and the overall experience of staying here. My family and I stayed only 1 night (thank goodness) at this hotel as part of a packaged tour of China. I was prepared ahead of time by reviews of the non-functional AC. Unfortunately, that didn't do much to mitigate the uncomfortableness of the mid-September heat in China. I really cannot fathom how a hotel operated so long without functioning AC (or heat, as it seems from some reviews). The bathroom was nice at least. The lobby is nothing to write home about, and the breakfast buffet was easily the worst we had during the tour. It wasn't terrible (there were some solid offerings), but compared to the other hotels during the tour, it was quite lacking. I would not recommend this hotel to other travelers until it's refurbished and under new management that cares about its guests.

Vienna International Hotel Suzhou University Town

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