Name: Bannerman Park Suites
Address: 23 Rennie's Mill Road St John's,Rennie's Mill Road, St. John's, St. John's, St. John's, A1C 3P8, Canada
Rating: 9

Smoke-free property

Heating

Express check-in/check-out

Garden

Private check-in/check-out

All Spaces Non-Smoking (public and private)

Outdoor furniture

Adults Only

General

Non-smoking rooms

Rooms

Bottled water

Meals

Free Wi-Fi

Internet

Offsite parking reservations required

Parking

Pets Not Allowed

Pets

Location

At the hotel

St. John's International Airport

Bannerman Park Suites

St. John's

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Bannerman Suites is advertised as a luxury 5-star experience "fit for a King" but many amenities are broken, cheap, or just missing entirely, not to mention the grime and sticky surfaces. In the first 24 hours there we saw three different rooms, all of which had these issues. We were far more comfortable in the motels we stayed in during the road trip here.

When we first arrived into our pet friendly room the damp carpet soaked urine into our socks. The housekeeper washed the carpet three times to try to tame the overwhelming urine smell, but it was a losing battle. She kindly upgraded our room for that night and we were grateful for her help. We opted for a different room with no urine smell the next morning.

Our new room didn't have a curtain over the bedside window which faces out onto a busy road. We hung a towel which partially covered the window. No help from our hosts after we notified them of the missing curtain.

The fire alarms were not found on the ceiling mounts, but disassembled and tucked into drawers. Both rooms we slept in at the Bannerman had missing fire alarms which we found and put batteries in ourselves. When we told the host this, we were told "The fire alarms will be in place for the next guests". Thank you Michael that is very helpful.

It was also advertised on Airbnb that there would be a workspace in the queen suite from which I could work on my PhD thesis. There was no workspace in either of the queen suites we saw. We hold the same complaint as other guests; the pictures and descriptions of the rooms you see on Bannerman's Airbnb do not match the actual room you book.

In the basement there is an office which had it's door ajar that I stumbled into looking for the laundry room. Inside I found all of room keys for the hotel hanging on a wall, including the room we were staying in, accessible to anyone who made the same mistake I did. This was the final straw for us. When we told the hosts we would be leaving because of this and the other issues, we were told "that door auto-locks" and "the electrician had left it open the previous week". There is a shocking lack of accountability displayed by the hosts in their messages to us.

When we said we were leaving early they told us to read their many 5-star reviews. Tell that to my urine soaked socks and rooms that don't have fire alarms! I don't know how you get away with saying you're a 5-star hotel when the criteria in NL for even 1-star is for the rooms to have a functional fire alarm.

We wanted to work with the hosts directly rather than go through Airbnb but this was a huge mistake. Because of this we missed the 72-hour window for a refund. The host refused to refund anything, leaving us with a bill of $6,300 for a 12-night stay; charged 31 days of a service we made clear we would not be using. Our host even went as far as to break Airbnb policy by dangling the reward of a refund in exchange for us withholding this review. How many other bad reviews have they bribed their way out of?

Any issues you have during your stay will be responded to by the hosts with excuses, as will this review. I think the photos speak for themselves. They live next door which makes it all the more shocking how badly maintained things are. Their website boasts you will have a "once-in-a-lifetime experience" and I am here to confirm that statement is true, just not in the way you want.


Disgusting Rooms, Unsympathetic Hosts

Beautifully situated, lovely old converted manor home was very comfortable and a joy to visit. Hosts were perfectly delightful.  Loved every minute and can’t recommend it highly enough. Surprisingly wonderful time of testy I visit St John’s.

St John’s visit

Had a most brilliant stay. Our suite (301) was fabulous. The location is perfect for getting just about everywhere easily either on foot or by car. Can’t wait to go back and will stay at Bannerman Park Suites again...can’t recommend it enough.

Bannerman Park Suites St John’s Newfoundland is outstanding

What a fantastic home base to explore St. John’s! Close to everything, so the walkability is fantastic...and our rooms were so cozy, comfortable and well appointed! Slept like a baby, listening only to the wind! Thank you for making us feel so welcome!

Wonderful stay!

King double room at the front of the building, has sliding doors which separate off the living room area.  Built in early 1900's, the house has (what look like) original floors, mouldings, light fixtures, etc. This is the room that Prince Charles stayed in on his last visit to St. John's.  Lovely decor, although a bit short on closet space if you are staying a while.  Bathroom gleaming and a shower large enough for half a dozen people. I recommend this place for business; I was able to conduct interviews in the living room, by closing off the bedroom area.  Michelle, who runs the place was very accommodating. Parking in the rear of the building.  Even though the road was busy, there was no issue with road noises. Will happily stay here again. The Inn faces a small park, nice for an evening stroll. Restaurants are a short taxi ride away. There is one good coffee shop close by, but open during the day only.

Grand room in century inn.  Outstanding service.

Stayed at Bannerman Park for 3 nights when we first arrived in St. John’s and 2 weeks later on our last night in Newfoundland.

Our suite was spacious and reasonably well equipped. Stayed in a King suite with small kitchenette, very comfortable and big bed in a separate bedroom with a claw foot soaker tub and shower in the ensuite.

Michelle, the manager, was very helpful and accommodating of our booking changes and easy to reach with the questions and requests we had during our stay.

Bannerman is a short walk to the bars and restaurants on Duckworth and Water streets, Quidi Vidi and Signal Hill.

Very much enjoyed our stay here and highly recommend.

Great short stay option

The rooms are very clean and spacious. The kitchen has everything you would need and there is parking available if you require. Short walk to downtown. Good value. Check in is easy and secure. Communication with hostess is easily and quickly done via text. Very comfortable. 

Wonderful rooms

Rooms are outstanding. Large beds, well appointed 
The down side was no breakfast !!
We did have to go up stairs with our luggage to access the room. Fortunately, there was someone there to help with our bags.
St. John has a lot. To offer. Fine dining and shopping. A nice place to visit.

St. John's New Foundland Canada

Really enjoyed our stay here with friends, close to downtown yet far enough away. Michelle was very friendly and spent time with us answering questions about the history of the building. Comfortable bed, good coffee and a lovely park to take a stroll right across the road.

Bannerman Park Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment