Name: Lucky Star 2 Hotel
Address: #38-40, Street 336, Sangkat Phsar, Phnom Penh, Phnom Penh, Phnom Penh, 0, Cambodia
Rating: 6.1

Smoking areas

Security guard

Ticket assistance

Express check-in/check-out

Reception desk

General

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Taxi booking

Transfer

English

Multi-language staff

Chinese

Languages Spoken

Tour assistance

Tourist services

Parking

Parking nearby

Business center

Event facilities

Conference Hall

Business

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Phnom Penh International Airport

Lucky Star 2 Hotel

Phnom Penh

They gave my.room away and gave me a tiny dirty, smelly room without even hangers, tv remote control and hot water on the first day and said they have no other rooms.i had to sleep on some comforters on the floor! Had backaches after that first day and got back our room for the bext 2 nights. The staff are good especially rhe housekeeping staff who try to make amends and service recovery. Location is horrible! Right in the midst of wholesale qet market and junkyard car parts recycling areas all around ! Never stay here ever, please warn all your guests!!

Some cockroaches and ants in the room.No glass shower door.Convenient to some shopping malls, market places, night markets. Good local food for meals. Easy on getting transport.

My stay at Lucky Star 2 was perfect. I love how huge the room is and very clean. staffs are very nice and friendly. The hotel is very close to Olympia Mall. It's very easy for me to access the shopping mall, and it's in the middle of Phnom Penh City so to go anywhere is not too far to get there. Plus, Love the view from my window.

no wifi on the property.called the staff many times  and they promise to give solution yet nothing happen

What a poor hotel this was + a terrible advertisement for Phnom Penh. Totally unfriendly + unhelpful staff. They couldn’t even help us make a phone call when our airport transfer didn’t arrive on time. Didn’t even say hello when we arrived, in fact they weren’t interested. We never had hot water for our room despite me asking every day! Their only solution was to move our room but we were staying with a group of 14 students so needed to stay near them. We called security during the week because there was some fight on our floor between a man, a woman and some escort he had brought in, as well as a young child, but they never showed up. I will give them one star because the air conditioning worked. Would never stay here again and will be telling others about my terrible experience here!

Never Again!

This hotel was great for what we wanted - a two night stopover in Phnom Penh having already seen the city before. Its major let down is the location, which is a tuk tuk away from all major attractions if you are visiting for tourism - the City Mall is also a run down and empty which isn't worth the visit - it's much better to see Sorya Central near Central Market for a $2 tuk tuk. However, this hotel was great for our needs, the room was big and the beds were comfy, the TV had a number of cable channels and the shower was the best that we have had in Cambodia. If you're looking for a short stopover then this hotel is cheap and ideal.

Perfect for what we wanted

The hotel condition is old,but on the other hand it is the cheapest to stay in town.It has Air con,hot water shower  and good size bed room.but there is a lot of ants .

Cheap hotel in town.

The hotel conditions is old and full of little ants. It is o.k for the price . The location is very noisy because the surrounding full of weeding reception and the street traffic is very bad on the weekends.

Low budget hotel.

The staff were extremely blunt and rude upon arrival, making us feel very unwelcome. There were literally hoards of chinese guests attending some sort of occasion in the function room next door, which meant crowds of them were congregating or simply wandering around in just about every area of the hotel, shouting and making alot of noise. They were also smoking in the hotel corridors and lifts, and throwing their cigarette ends on the hotel floor which remained there the following day. At one point they were staring and laughing at us for some bizarre reason and the hotel staff seemed to be joining in with them. There are absolutely no cameras in the hotel whatsoever apart from reception, and it has a very unsafe and seedy feel to it. The pillows had an obvious blood stain on them, and there were gecko droppings both in our room and all over the balcony floor. The room was a non smoking room yet smelled like an ashtray. The beds felt like sleeping on a flatbed truck they were that hard, and the aircon system was outdated and poorly unmaintained. The location is also terrible and very difficult for taxi/tuktuk drivers to access and manoeuvre around in at night time. One of the worst hotels and team of staff that ive come across in phnom penh for many years.

Lucky Star 2 Hotel

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