Name: Laguna Hotel
Address: Laguna Dr, San Pedro, San Pedro, San Pedro, 24644, Belize
Rating: 0

Smoke-free property

Ticket assistance

Terrace

No elevators

Reception desk

General

Laundry

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Tour assistance

Tourist services

Picnic area

Sun Deck

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Caye Caulker Airport

Sarteneja Airport

Philip S.W. Goldson International Airport

Laguna Hotel

San Pedro

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Bad experience with my reservation  i didn't recommend this hotel for anyone's.

I paid for two rooms, one room with 2 queen bed and the other with one queen bed. Upon arrival it was very difficult to get in contact with some one for the rental property. Till finally did. The owner was out of town but said wait till his brother come and help us out. The brother arrive and said he does not have any reservation but he do have rooms just i had to paid 125 belice money. Which i had show him the reservation confirmation and what was paid for. He said they only have 2 bed never 3 beds. He said i my friends and i wanted to stay we had to paid since he could find any reservation done inder my name. At that point i was very upset and told mu friend find another place to stay, im not paying clearing i have proof of the confirmation and spoke with the owner. Then the brother spoke again with a lady on the phone oh jessica i see the reservation but there's a mistake we do not have 3 beds. So you have to get the 2 queens beds.y friends and i were tired at that point. We took the room. Since we was just staying till the morning.  The very next morning we outside to rooftop to see the pool and the view. Going downstairs i notice the room next door. It was the room i had paid for. I show my friend the person had lie. There was the same exact room shown online on hotels.com the 2 beds on one room and the other alone. I was not happy at all. Not only i stay in a room that was less in paid but yet i was paying full price of the 3 beds. Not right at all.

Be reassure of the rental.

We were harassed during our stay at this property by Ali’s “brother”. He yelled at my partner that no guests were allowed, though we booked the room for the two of us.  I spoke with Ali on the matter when he knocked on our door at 11:05am about checking out, a day early at that. I informed him we were booked another day and complained to him about his brother. His response was “I’m sorry, He doesn’t know the rules”.  When we complained about the construction work outside our window he said, “I’ve been in Miami the last few days, I told them not to work early”. We had been there 5 days at this point and EVERY morning construction noise rang out starting in the 6 or 7am hours. Now the unidentified brother who “didn’t know the rules” checked me in and gave me the key so why is he in charge if he “Doesn’t know the rules”.  The gate “securing” the property was often open and to unlock it one simply had to reach their hand in the gate and unlock the deadbolt.  Felt unsafe, noisy, and the portion that looks like a stove is simply where the gas for the stove is held. Lackluster cutlery and dishes. The ONLY redeeming qualities are the view from the roof and the lovely attendant Miriam who did her best everyday and always had a smile/kind words to share.

Located above a hardware store, owners were great.  An annual girls trip (4 of us) we each had our own room which included a kitchen/living area, bedroom & bathroom.  We rented a golf cart from them for the duration of 10 days (which you need if you are there for any length of time.)  My kitchen (where we did the cooking of fresh local fish ended up with pot, pans and dishes from the other units (sorry I forgot to tell you when we checked out).  I had ample hot water in the kitchen but took cold showers as there was no hot water in my bathroom, I did not mention it to the owner as I live next to Lake Superior in Superior WI and have friends that jump in all year long because it is "healthy & good for you"!   Trust me when I say Lake Superior is much colder than what I experienced and I thought I should try to come back from a 10 day trip with all the food and alcohol consumed healthier, lol !

10 days and LOVED it

This is not a clean hotel, the facilities in the room are in poor condition. Very friendly service.

When we got there the owner had no idea we were staying there at all. Room was dirty, AC didn’t work at all. It ended up being colder outside than inside… the pool was disgusting… it was green, slimy, tiny, looked like it hadn’t been cleaned at all. Looks are deceiving, the pool is about 6ft x 6ft. Beware of constant all night barking, hammering, drilling. I’m a trade person and even I couldn’t take all the noise and heat. 10/10 wouldn’t stay here again as we had to quickly find another hotel to move to.

I enjoyed the feeling of an apartment and when the day ended a cool place  to cook a little supper and sleep comfortably. I’d book again for sure

I normally don’t make a big deal about things and can be very accommodating, but this place was very disappointing. They shut the water off two different nights to fix a pump, fair, it’s a low budget hotel, things break and happen, it was not an unbearable circumstance (except they did not give warning they would be doing it the second time)But the third night, a plumbing fixture broke in our room and flooded the entire suite in four inches of water, they relocated us to another room and did some laundry for us, which was nice. We had about $100 of things that were damaged in the flood and asked for $50 or a night off to compensate us. No response, and then told we should have arranged that prior to leaving. We were more than nice about everything that happened, and when we asked for the smallest compensation for literal damage done to our electronics, the hotel did not give a ounce of care.It was personally disappointing because we liked the owner, and the rooms were decent, a good budget option in the area. But if you stay here and something goes wrong, don’t expect any financial assistance if things are damaged or goes wrong.

The property is conveniently located distance from many shops, the beach and airport.The hotel is clean and  Rosario, the housekeeper is awesome.The view from the top floor is breathtakingUnfortunately some properties and yards behind the hotel were unkept, full of trash and did not create a nice relaxing view from the bedroom window

Laguna Hotel

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Paid on the spot

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