Name: Sunparks Oostduinkerke aan zee
Address: Polderstraat 158, Koksijde, Koksijde, Koksijde, 8670, Belgium
Rating: 7

Shopping on site

Smoke-free property

Ticket assistance

Gift shop

Garden

Terrace

No elevators

Reception desk

General

Coffee/tea for guests

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Billiards

Hiking

Sun Deck

Recreation

Parking

Sauna

Beauty and wellness

Children swimming pool

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Ostend-Bruges International Airport

St. Salvators Church

Sint-Salvador Cathedral

Minnewater

Church of Our Lady

Bladelin Court

Bruges Market Square

Gruuthuse Museum

Arentshuis

Dali Xpo Gallery

Bruges Belfry

Historium

Bruges City Theater

Groeningemuseum

Basilica of the Holy Blood

Holy Blood Basilica Chapel

Lamp Museum

Burg

Bruges Town Hall

Calais–Dunkerque Airport

Citadel of Lille

Lille Cathedral

Museum of the Gunners

Henri Matisse Park

Opera House

Old Stock Exchange

Lille Grand Square

Rihour Square

Le Palais des Beaux Arts de Lille

Theater Sebastopol

Porte de Paris

Lille Grand Palais

Jean-Baptiste Lebas Square

Lille Natural History Museum

Sunparks Oostduinkerke aan zee

Koksijde

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The Good:
- Central Complex was lovely.  Kids loved the soft play and there was a good amount of seating nearby and was quiet due to a glass wall - which was an issue when my eldest got stuck and needed to be pulled out  (dangerous #1 - this shouldn't be possible!)
- The bar was great, lovely range of beers and great service. 
- The water park was superb.  Having travelled onto 3-4 other places on this holiday, we really made a mistake in not using it more than we did.

The Bad:
- The buffet restaurant isn't great.  Its passable, but not worth the money.  The other options were better, although we struggled a little with the menu (no English option, and translations were not always obvious - that's our issue though of course)
- In case anyone from the UK is reading, they just don't sell fresh milk here, or in the local Lidl/Aldi.  Everyone just drinks the horrific UHT stuff - apparently there is *1* brand who sell pasteurised fresh milk, but its not easy to find!  So grab some before leaving France if you can (and wine while you're at it!!)
- The room - we stayed in one of the cottages.  Not only was it a million miles from the centre, but it absolutely stunk to high heaven of "wet dog" and damp.  In the end I went to the car and grabbed a couple of spare car air fresheners.  I would have simply opened a window, but........

The DANGEROUS:
- The upstairs windows open all the way out with no stopper, and they are quite low down to the floor.   We didn't dare open them whatsoever in case the kids fell or tripped whilst playing and fell straight out.  I've attached photos showing this.  Its unacceptable in 2023 that there are no safety measures on the first floor.

Above all else, DANGEROUS

We were sold the concept that Sunparks would be as nice if not nicer than Center Parcs. This isn't true. It is more comparable to a Butlins/Pontins site. On arrival we were greeted by the sickly smell of 'Wet Dog' when we opened our Cottage door. Our accommodation also had dog hairs on the sofa and we were generally dreading our stay. Our kids did make the most of Aqualand, which was a good job, as everything else at the Park was in a state of disrepair or was out of order. The kids love to play on the arcades, unfortunately only one out of about 15 were actually working, although the steering wheel to this machine did come off in my sons hand when he was playing. Added (payable activities) Aqua Park were good fun, although the numbers should be limited as it was virtually impossible for anyone under the age of 15 to get round without being trampled, their was also a lack of lifeguards on hand. I would thoroughly recommend the Water Bikes, although two out of the four available were faulty. Overall, it's very overpriced for a summer break and if you are from the UK I would recommend saving your money. It is however in an excellent and beautiful location, and we spent a couple of days away from the site visiting the amazing city of Bruges (about 30 minute drive) and also a day at the theme park Plopsaland (about 30 mins drive) both of these I would highly recommend. 

Beautiful location but wouldn't go back

Early July I booked a family vacation on Booking.com but encountered an issue with the billing system so I called Oostduinkerke to share my issue. I asked if I could do a direct transfer and I was told that it will be fine to do so. I got the bank account number from them and immediately paid the full amount (over EUR600). The next day the booking was cancelled by Booking.com because they couldn’t effect payment. I phoned Oostduinkerke to see if the booking could be transferred directly with them considering I already paid and was told not possible, they need a reference number from the online booking platform before they can do a booking. So I tried to book online but guess what, I had to pay (again) before the booking could be confirmed. After MANY calls later, to Booking.com, Oostduinkerke and Sunparks directly, it was simply - sorry, we can’t help you. So fine, I made other plans and asked to be refunded. I was told the refund will happen automatically because there’s no reference number attached. I called again a week later and was told I have to wait between three to six WEEKS before they will refund. My money, paid into their account because they told me to, and then couldn’t honour the booking. I’m still waiting.

My booking got cancelled after I paid, still no refund four weeks later!

Check-in and check-out is organised perfectly, took 1-2 minutes each. 
We reserved a chalet in between the main building and the aquafun, which proved to be a good strategy. Our chalet was tidy and clean from inside, and a bit neglected from the outside, just like the little garden. Overall the accommodation was simple but OK. No internet in the park, only in the main building. Super activities for kids (outside and inside playground, aquafun, animated activities). Great brasserie to eat in. Traffic within the park is a bit chaotic, noone knows where to go, no signaling of one-way streets or the location of the parkings.


Good place with kids

We’ve been visiting this Sunpark for many years - probably since the early 90s. Unfortunately it has become tired and is awaiting a refurb. We enjoyed our stay, but things like the litter around the rear of our property, stained mattresses and chipped kitchen worktops just didn’t feel especially welcoming. And then we were charged for hiring sheets / pillows! Over £42 to pay as we didn’t take our own. When we last went (2017/18?) these were included in the price as long as you were happy to make up your own beds. It just didn’t feel good value anymore, and although we enjoyed spending time with family, and the pool was ok… the whole site is just is at the end of its life. 2/5 bubble beds working, 1 out of 2 hot tubs working… very chipped pool tiles. Shop prices through the roof, and if you want to pay by card they seem to be adding 3.5% to make you pay in gdp rather than Euro. It’s cheaper for us to pay in Euro, but staff didn’t seem to know how to over-ride the system… so we kept ending up paying extra for transactions. 
We won’t go back until the refurb. It’s not good enough any more.

Tired and in need of a refurb.

Havn't been here since maybe mid 2000's, when I returned I remebered parts of the home and swimming pool. Remember to bring your own bedding, food, hand soap, towels etc as that's not in the home. There's so much to do here, including swimming, bowling, pool, one buffet restaurant and many more. you can never get bored here. A lovely place that's good value for money.

Affordable Place with lots of fun activities

So nostalgic. Which I suppose has its downside. I first stayed here in 1999 and it literally hadn’t changed since then. However I kind of liked that about it, it just adds to the charm! Friendly staff, fantastic waterpark, which again, hasn’t changed, but is actually very well maintained! The park has a lot to do for families too, probably a cheaper option than centre parcs and for being in the south east of England it’s closer too! Good supermarket on site too! 
We hired linen which was clean, only downside is we had a 4 person chalet, and only single beds on offer so felt a bit like a school trip. But other than that, I can’t complain, we enjoyed it and will be back! I love how the chalets are laid out like neighbourhoods, and the lake and general atmosphere is ambient.

Lovely reasonable option for everyone

The bungalow was very clean.  The lady at the reception was very welcoming and polite.  I forgot to hand in my bungalow cards before leaving and when I called I was told there wa no problem to simply mail them to the park without any charges.

Nice tidy bungalow

This place is incredible. I bet Micheal Jackson's Neverland is still in better condition than this place. Everything is broken, damaged or dirty. Lucky there is a fantastic place to eat and drink down the road. 

Anyway I've worked out how to survive a week at sunparks. Get up, get a shower, leave the site, have a nice day out and get bind drunk on Belgian beer. Come home and sleep and repeat the process. 

A total discrace. 

This is what I imagine prison to be like

The houses and the pool are disgusting, what the frick? 

We traveled with 10 people in 2 houses, both of them were terrible. Mold on the ceiling, huge piss stains on the beds, the house overall was extremely dirty and uncomfortable. I am really not that picky but this was on another level. 
You can't really sleep at night since the houses are insulated so badly, you can hear your neighbors talk quietly in their bedroom.

TV was not a smart TV and still on analog signal, which will be shut down in 3 months. 

The pool was incredibly dirty all around. The walls, the drains, even the stairs to the slides, so much mold everywhere. This one needs to be closed, cleaned and repaired.

Sunparks Oostduinkerke aan zee

Main amenities of the hotel

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Location

Description of the hotel

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Policies

Check-in terms and conditions

Paid on the spot

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