Name: Sonesta Essential Van Buren
Address: 3131 Cloverleaf St, Van Buren, Van Buren, Van Buren, 72956, United States of America
Rating: 0

24-hour reception

Smoking areas

No elevators

Electric car charging

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Breakfast

Vending machine

Meals

Free Wi-Fi

Internet

Parking

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the mini-hotel

Baptist Health-Van Buren

Fort Smith Regional Airport

Sonesta Essential Van Buren

Van Buren

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

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16-beds

17-beds

18-beds

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2-beds

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3-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The property looks abandoned driving up with virtually no customers and the lobby is a complete construction site.  Confusing check in.  Demanding a security deposit without noting the deposit on my receipt.  Paid with cash and front desk person would not list the deposit, only the room total so we will see if it gets refunded upon checkout.  We entered our room and it was dirty and uncleaned from the last guests. Not like any hotel i"ve ever stayed at.

It was very hott temp wise and the ac unit didn’t help much. The air conditioner leaked and the bucket underneath overflowed onto the carpet so the carpet was soaking wet. The toilet barely flushed. The beds are very uncomfortable and the pillows are tiny. The room had a bad smell to it the second we walked in. The second floor itself is hott and felt like a sauna.

You get what you pay for. This hotel was a bargain and after spending 2 nights there, it was apparent why. - In the first room we were given, the bathroom sink was clogged. Our first night was a Saturday night, so when we reported the problem Sunday morning, they couldn’t call a plumber to come fix it on a Sunday. The best they could do was move us to another room after housekeeping was done at 11 am Sunday - There was no one attending the front desk either when we wanted to check in or when we needed to report the plumbing issue. There was just a sign saying call this phone number. - We weren’t sure we had the right place because they’re in the process of rebranding from Quality Inn to Rodeway Inn and the signage hasn’t yet been updated. - The streets getting to the hotel were horrible- The electrical outlets on the nightstands didn’t work on either side of the bed

For the price, you cannot beat this place. Super friendly owners, very quiet location, and clean rooms. They are currently under a remodel, so some minor things such as doors being hard to shut are to be expected. But as far as major red flags, there are none. As I said, super clean and super nice! Will definitely be going back. Can’t believe this place is so cheap… Hidden treasure!

The place is being renovated and mattress were lining the hallway,Sheetrock dust in the room, billing was screwed up I booked thru hotels.Com and the place had no record of our reservation and charged me more than I had booked the rooms for originally and they charged me for 3 rooms while I had booked 2 although the one is supposed to be taken off my card!

Not impressed!

The free breakfast was not good. The juice machine was out of order. Only whole milk. One kind of coffee. Small amount of eggs, sausage on heating plate and very small stale pastries.Room was good and clean. When I checked in I was greeted warmly and friendly, even at 12:30am.

Reserved and paid for a room. Called at 9:00pm to ask about checkin cutoff time. She said before 2:00 am. Arrived before 11:00pm. Nobody at desk. Called number provided on counter under “call this number for service”. Headset rang behind counter. Waited at desk until 11:55. Nobody ever came to desk. Three other parties came and left in that timeframe and each tried to call the number. One lady walked down the hall hollering for help and knocked on doors. Nobody came out. The Expedia app says check-in 24 hours, staff will greet you upon arrival. Cannot get refund because NOBODY will answer the phone. Had to pay $130 for a room elsewhere after already paying for this one!

Sonesta Essential Van Buren

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Location

Description of the mini-hotel

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Paid on the spot

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