Name: Roami at The Luzianne
Address: 451 Girod St, New Orleans, New Orleans, New Orleans, 70130, United States of America
Rating: 0

Elevator/lift

Smoke-free property

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Pets Not Allowed

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Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

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The New Orleans Artworks at the New Orleans GlassWorks & Printmaking Studio

Lemieux Galleries

George Schmidt Gallery

Bergeron Studio & Gallery

The Outlet Collection at Riverwalk

Caesars New Orleans Casino

Preservation Resource Center

Julia Row

Louisiana Artworks

The Sazerac House

Lakefront Airport

Louis Armstrong New Orleans International Airport

Roami at The Luzianne

New Orleans

Great unit that was beautifully designed and well-appointed. There are many good dining options in the area and it’s walkable to the French Quarter. The only minor downside was the single bed, which had a thin mattress that was a little uncomfortable. The two kings beds were very nice and comfortable.

The check in code needs to have the correct information. It said a check at the front door after the code is entered when it should have been a hashtag.  Also, more supplies could be made available in the supply area.  Everything else was good.

Roami at Luzianne was AWESOME.. so clean, had everything we needed. We choose the 3bed 3bath loft unit. I can not believe how clean and spacious the place was.. the only hiccup we had was when we were leaving out the first night the door would not lock. Called customer service and it was taken care of immediately.. We did not have any more issues with the door being unlocked. Roami was one of the BEST places we ever stayed as a family. I will definitely be returning to stay again..

The apartment was nothing like pictured. We were supposed to have 3 bedrooms with 3 queen size beds, instead we got two king beds and a  crib in a tiny bedroom. None of the bedrooms had windows as pictured. The sheets on the beds were filthy and obviously never changed, there was so much hair on it, it almost looked like a dog slept on it.  Walls were painted cheap brown paint, nothing like a rich mahogony color in the pictures. The paint was chipped all the way near the floor. Floors were concrete(?!)). I get the idea of having an industrial design in the place but the amount of "industrial touches" was overwhelming. They've essentially left it unfinished from when they converted a factory into apartment complex. Walls of the hall were unfinished concrete with sharp edges. When I called to complain, they said they had no other apartments in this building available so we had to be moved to a smaller place in their other property near highway. At least that new place had a floor. We also spent half an hour looking for parking spot at the original location. Your only other option is to pay $ 40 for a valet.

The code to the lobby didn’t work and it was dark outside and my baby was crying. I called Roami 5 times and the voice recording said it could not take my call. Eventually another resident let me in. A bedside light was dangling from the wall , but other than that, after the botched check in, everything was great. The space is beautiful and spacious, bedding and furniture was nice and comfortable, and the sound from neighbors and outside was minimal.

Lovely stay after check-in mishap

We enjoyed our stay here. It was a unique property with an upscale design. The bed and furniture were very comfortable. Some attention needs to be paid to details though. A shower leaked, another toilet had issues and a bathroom fan probably needs replacing, the apartment also needed some end of season paint. We initially had issues with accessing both the property itself and television options. The location was great and overall the building was clean and sharp. Nearby restaurants were excellent. We would stay here again.

My family and I were locked outside the room until midnight and tried and tried calling all the numbers. Immediately after I called Expedia and even they couldn’t get through to anyone at the property to assist. Waited outside on the floor for 2 hours! We had to leave and get alternative accommodation and still they do not want to issue a refund. I’ll be going to dispute charges at my CC company once it’s not honored as I have snapshots of the numerous calls, chat log and pictures of my child sleeping on the suitcase.

Roami at The Luzianne

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Paid on the spot

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