Name: Budget Inn Suites
Address: 2440 East Airport Freeway Irving,East Airport Freeway, Irving, Irving, Irving, 75062, United States of America
Rating: 3

Air conditioning

Newspapers

Television in lobby

Express check-in

Reception desk

General

Room service

Fridge

Cable TV

Hairdryer

Rooms

Laundry

Safe-deposit box

Services and amenities

Coffee/tea for guests

Breakfast

Microwave oven

Meals

Internet access

Internet

Parking

Swimming pool

Outdoor pool

Pool and beach

Location

At the hotel

Room amenities

Texas Stadium

Dallas Love Field

Dallas/Fort Worth International Airport

Addison Airport

Fort Worth Alliance Airport

Budget Inn  Suites

Irving

These people lie about availability of their weekly rooms and their prices. I just called this hotel and the man who answered said ALL of their rooms started at $69.99. I told him per their own website they had rooms starting at $39.99 and he then changed his answer and said they didn't have those available. I asked when could I call back and started naming days. Each day he said those lower priced rooms would not be available and only the higher priced rooms would be. Strange that he could project the future like that. I see this often with this budget motels owned by Indians. They simply disregard their online prices or even the prices on the internet when it suits them and when they are booked and they lie about rooms not being available to try and get extra money out of people.

These People Are Notorious Liars. They Go Back And Forth Between Honoring Their online prices and trying to get extra.

Key card deposit, second person fee of $8, early checkout fee, TV remote fee.  The towels and sheets are awful.  I don't recommend this property.  I agree with the other reviews about the staff having a New York attitude.

Fee Trap

Truly one of the worst experiences I have ever had. The night clerk was very unfriendly to start with, not really rude (at first), but not pleasant. A lot of stuff in the room was broken and the lights were so dark I could barely see even with all of the turned on. And with each interaction the staff got ruder.

First thing I noticed is that the hall ways reeked of smoke.  I checked-in to my room and at first glance it was ok. The room seemed to be fairly clean. It was cold so I turned on the heater and then started turning on the lights. All of the lights are such low wattage that it is still dark in the room with all of the lights on. Within a couple of minutes of running the heater it started smoking and the smoke alarm in the room went off !!!! I quickly unplugged the unit, and pulled the battery out of the smoke alarm and called the front desk. The night clerk was very rude and said nothing was wrong, that the heater sometimes smells a little funny when you first turn it on. I explained to her several times that you could still see the unit smoking and the smoke alarm went off. She continued to argue with me but eventually gave me another room. I asked if she was going to check it out and she said nothing was wrong, it just smells funny when you first turn it on. If it wasn't 3:00 am in the morning I would have left.

The second room was dark, the remote for the tv did not work, the sink would barely drain when you turned on the water, and the nob to switch from bath to shower would not fully engage so that you got only a small trickle when turning on the shower. The mattress was very old and sagged, the pillows were thick hard foam which you cannot use. The non-smoking room that I was in had a strong perfume smell and cigarette burns on the quilt covering the bed. Very stingy on soap, shampoo and towels and of course no hair dryer or iron in the room. I know I am missing some stuff. Just do not stay there !!!

One of the worst experiences I have had - unfriendly staff

DO NOT STAY AT THIS MOTEL Very very poor service!!! And Husband and Wife very, very Rude, Rude.  They have Gnats flying around in room.  They replace towels with soiled ones and They check through your PERSONAL belonging when your not there. And they don't want to Clean bathroom everyday!!! Very Very Bad Experience with this Motel!!!

Rude, rude, rude Poor Management!!!

I was getting ready to shower and they only had two wash cloths in the bathroom.  I called and request two more.  I had to explain and demonstrate why I needed the wash clothes.  I had to explain to her how I use a wash cloth for my face and I use a different one for my body.   After I handed her the dirty wash cloth she slung the clean ones toward me (my daughter was with me the entire time) and then she smacked her lips.  

I went to my room and I called the front desk to speak to the manager.  The same lady answered the phone and told me that no one was there besides her because the others leave at midnight.  Therefore I proceeded and requested her name, she refused to tell me her name.  I informed her that I would like to make a complaint and  she told me that this hotel was privately owned.   (as if the complaints dont apply to this hotel)

I also want to complain about the bedding.  When I pulled the sheets back there were long black hairs on the sheets.  I have Jet black, medium short hair.   I began to find another hotel to take my daughter to sleep tonight.

Budget Inn Suites

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment