Name: Piran Meadows Resort Spa
Address: Whitecross Newquay TR8 4LW,Whitecross, White Cross, White Cross, White Cross, TR8 4LW, United Kingdom
Rating: 9

General

Restaurant

Meals

Internet access

Internet

Billiards

Sun Deck

Recreation

Free Parking on Premises

Parking

Swimming pool

Pool and beach

Cycling

Snorkelling

Sports

Massage

Beauty and wellness

Playroom

Children's playground

Kids

Pets Not Allowed

Pets

Location

At the resort

Newquay Cornwall Airport

Penzance

Piran Meadows Resort  Spa

White Cross

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The restaurant was amazing! 
The staff and the food was great and very clean inside. 
Everyone was really helpful and amazing with the kids. 
The atmosphere was incredible and would 100% come back. 
The activities for the children to do whilst waiting for food was great! Lots to do and the menu was perfect.

We've been as a family for a number of years.  We have loved this place previously.  This time we treated ourselves and upgraded to a Wadebridge 3, dog friendly with hot tub.  It cost us over a £1k.  On arrival to the site we were really early.  We got a phone call around 1pm from Amy to say our van was ready.  Great News!!  We got to our van and was so close to the facilities.  However, when we got in the van, this changed our view of our experience of the park.  The van was clean but very tired and worn.  Upholstery in the van mis-matched, not the original furniture.  Doors in the van wouldn't shut properly.  Beds uncomfortable.  Outside there were cigarette dimps in the barbeque.  The hot tub didn't have any water.  We were okay with this as we were in there earlier than expected.  Had to phone two times though after normal check in to get this sorted.  Wifi good.  The complex was closed on Easter Sunday when we went in at 5pm. We weren't told of this on check in, although they said they did?? We went into Newquay on the bus outside the site, be careful of the traffic and check the timetables.  The food in the complex and service was okay.  Cost £2.40 for a loaf !!!    We didn't complain as we spoke to another couple on site, when we arrived, who 1 - they didn't have their booking prior to arrival, 2 - they got put in a van for a few days and had to change their van when they had two young children.  We also spoke to another family who said they would not be returning.  We felt it wouldn't help our cause so didn't complain!!  Sorry we won't be returning which is such a shame as we loved our previous holidays.

Sorry, we won't be returning

We’ve been using this site since 2016 and Darwin escapes as a whole and stayed at multiple sites multiple times a year. I am sad to say I can’t currently see us ever returning to Piran which is a shame but the site is just not what it used to be. 

Myself and husband booked a wadebridge 2 premier for a week in feb via hoseasons. Word of warning if you don’t have a dog on your booking you won’t automatically be allocated a pet free lodge (the mind baffles) 

I had called the site a couple days before our arrival date and had asked if we could pay for early check in was told this isn’t a option and we would be contacted when accommodation is ready to check in early. I called the site as heard nothing from them who told me the lodge had been ready (so the call requested didn’t happen) on arrival at site we wasn’t made aware of payment for robes for the hot tub and unsure why here charge a different price to million cove 🤔

Anyway off we went to our lodge, as soon as we walked in there was a bad smell. We assumed it was due to being outta season maybe the smell was damp and would do after being in there. Fast forward it didn’t go and it became apparent it was wet dog. Nothing against animals we just didn’t go on holiday with a dog so was unsure why we ended up in a dog lodge. Spoke to reception who advised you have to tell them you want a pet free lodge in booking….. hoseasons doesn’t advise this at all infact it advises the opposite to make sure you add your dog in so your allocated a dog van! Anyway they advised me someone would come in to clean the carpet. The next day we had a call to say the carpet had been cleaned. When we got back the carpet hadn’t been cleaned at all the smell was worse and there was dirt over the floor which was there when we left that morning. Went up to reception again was told we can’t move as site full yet could book lodged online for that week? It quickly became apparent the smell was the hoover. Someone had hoovered up dog hair and then the cleaners had used it to go through the whole lodge so the smell was everywhere. 

The lodge was also mouldy. Didn’t bother to bring it to the site attention when there due to the lack of empathy to the smell situation but did advise on checkout I wasn’t happy. The site mgr called me and I’ll be honest he had a plaster for every cut and basically dismissed anything I said. I even sent the photos of the mouldy hot tub and was told it was just stain?? And that I should request the deck to be jet washed but sorry when I’m paying to use the accommodation for holiday I don’t see why I should have to explain what I expect as basics and ask the cleaners to do their basics of a job. Anyway we left the conversation where I was basically told due to having checked out my issue would now have to be dealt with via Darwin escapes.

That was a waste of time, after even address me as the incorrect name they off red me £30 back for compensation. Please see the photos I’ve uploaded where cleanliness is lacking. You’ll see back in 2021 I left a review saying the mothers were tired and needed a deep clean. Clearly this was never taken on board. Such a shame if I’m honest. This site has so much potential and so much to offer but it seems they can’t be bothered to make the effort.

Can’t see us returning which is a shame.

We have visited this site around 5 or 6 times now and this I feel will sadly be our last visit. When we first started visiting the place felt special and there were little extras that set them apart from other mainstream caravan parks. Things like, a glass of fizz on arrival, a little suitcase when some vouchers inside for discounts, tea coffee and biscuits in your accommodation, a little rubber duck for the kids and nice shower gel. As you left after your holiday you were offered some water and a little packet of Haribos for the journey. Sadly all of this is no longer, and so you are left with a standard holiday park with accommodation that doesn’t feel loved any more, the Wadebridge 2 we stayed in had torn lino in the kitchen stuck down with tape, there were stains on the sofas from previous guests, where food was likely to have been dropped. Cobwebs, dust behind the radiators which clearly hadn’t been cleaned in a while, dust on the blinds in the bathroom and some of the net curtains in the lounge missing which used to give you some privacy. Speaking to someone who lives local they advised me that the cleaners were expected to clean 4 caravans an hour, this clearly involves making the beds for the next guests. I therefore assume it leaves little time for anything else other than a quick flick round with the hoover. Did I get value for money, yes probably as I paid less than £300 for a week, I would hate to have paid £1265 which they are charging in the summer holidays. Like I said at the beginning, the little extras set them apart from other places and made me want to visit other Darwin escape properties around the country but sadly Piran may have had the last visit from us.

I would also mention park security, there are barriers at the entrance to the park that were always kept in the closed position and you either had to hold your fob up to allow access or the number plate reader would allow you access, this holiday the barriers were in the open position the whole time meaning that anyone could drive onto the site at their choosing

Left me wanting to look at other accommodation in Cornwall to stay at next time

Another great visit for the second year. Again could not fault any of the staff in reception very welcoming and was remembered from the previous year.  Caravan Weybridge 2 could not fault again had everything you require to make a lovely dinner, after a relaxing pre dinner drink in club house.  Again bar staff so welcoming.  So looking forward to seeing you all next year in October. 

Relaxing Holiday 

This was a lovely site. We stayed in the St Austell 3.
It was veryclean , and comfortable. The beds  were made up and towels supplied.
Staff were very helpful. 
Bistro for food and a takeaway services, and bar. 
They made our dogs very welcome and had a 
Doggy treat bag for them on arrival.

Newquay stay

Very warn welcome with a welcome drink waiting at check in.
Very friendly and helpful staff with lots of information. 
The site is very well maintained very clean and well equipped. 
The restaurant and bar onsite is very well priced and the food was excellent. 
We stayed in a lodge with a hot tub the whole accommodation was spotless and very well equipped. 
The bus stop is just outside of the camp and it's £1.60 single to get into newquay. 
Had a really good break away 

Great place for a breakaway 

Just back from a long weekend with my husband and 4 month old baby. The caravan was modern and clean. The site is kept well and is spotless. The site is quiet but that suits us as there was only one other family in the pool 😅 perfect for a quieter holiday park and only a short drive to the beach. We loved it and will be back. Thank you all. Staff on reception and bar staff were friendly and informative. 

Great location and lovely and calm 

Can’t recommend this park enough we had an amazing holiday first time on this site, staff were so welcoming and friendly, bucks fizz on arrival and treats for my puppy, lovley walks around the site, clean caravan mobile home, the staff were so freindly and helpful, activities were good and not far from Newquay, padstow, beaches, we can’t wait to return. Big shout out to Ralph in the reception area he was totally amazing and kind

Absolutely first class park


We had four lodges 3 st Austell 2 and one st Austell 3 we went as a family of 11 mixed ages and three dogs. 
We chose the site as it was quiet, but had lots of activities we could do together , ie bowling alleys, artery  and lots for the children to do .
Positives
Vans were clean, well equipped 
Site was clean and very well maintained 
Negatives 
You are unable to use any facilities ie pool, sauna , as a couple or family if you have a dog as you can't leave them in the accommodation 
All activities apart from swimming Gym and sauna have an added cost. Bowling £2 , all childrens and family activities are charged this can vary between £6 to £15 a
Session . So for example artery would have cost us £165 for an hour , if you have two children wishing to take part in a couple of activities a day you would need to budget for this 
Last orders at the bar was 9.15.dispite the weather being awful and the bar being full.
On arrival the gentleman on reception man made each and everyone one of us feel very uncomfortable,  we arrived separately on four cars at different times as we had to travel some distance. Our party booked directly with hoeseason and not with Darwin . Although we had four booking numbers we had not been allocated names against each number.
He did not seem pleased in fact he wasn't,  and didn't try to hide it .
Summary 
If you are a couple or family and want to use the facilities and you don't have a dog, or a couple  family who do have a dog and enjoy piece and quite and would use the site as a base to visit the beautiful surrounding towns this is ideal
If you are a family with children , there are hidden costs you may want to take into consideration.
Overall we were disappointed, it had not lived up to our expectation of being somewhere we could stay as a family and make memories doing things together.


Piran Meadows Resort Spa

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