Name: The Swan Inn
Address: Market Place, Sturminster Newton, Sturminster Newton, Sturminster Newton, DT10 1AR, United Kingdom
Rating: 8

Smoke-free property

Heating

Express check-in/check-out

Garden

Terrace

No elevators

General

Non-smoking rooms

Room service

Flat-screen TV

Wardrobe/Closet

Alarm clock

Rooms

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Free parking

Parking

Event facilities

Business

Darts

Sports

Playroom

Kids

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Room amenities

Sturminster Newton Mill

Bournemouth Airport

Bristol Airport

The Swan Inn

Sturminster Newton

Two days before arrival we were emailed to say there would be a loud disco below our room until 11.45pm. They offered cancellation but it was far too late to change our visit and rearrange, so we put up with it. The room was ok  but wasnt cleaned on the 2nd day. No Breakfast available both days. Pub was loud and noisy, would suit some  but not us. Had Friday evening meal in restaurant 1st Friday of December - we were the only two people in the restaurant! Food and service fine, but  room "tired".

The Swan was dissapointing

Disgusting attitudes the brother and sister management. Service is terrible. Most inhospitable public house I’ve had the unfortunate experience of having to visit several times in the last year. Purely because it’s the only half decent premises in the town itself but the management style has a lot to be desired. Constant swearing by management when our children were in hearing range. Snide remarks and completely oblivious to their surroundings, Not aware of themselves at all. Middle class snobbery at its zenith.

Cersei and Jamie Lannister spring to mind. Very condescending strange management

Lovely stay at the Swan Inn.  Comfortable bed, nice shower and friendly hosts.  Would highly recommend.  Unfortunately they didn’t have a chef which was disappointing but no fault of the hosts who I’m sure have tried very hard to employ one.

Highly recommended

Our regular return to the Swan was very enjoyable. The room was clean and tidy. As always the welcome was warm and the service very good. A lovely old building but with modern and appropriate facilities.It was reasonable value for money.Looking forward to our next visit already!

A lovey return visit

Fantastic place to stay great atmosphere within the pud really friendly local people the room was nice and warm which is important to me at this time of year after being outside working all day Geoff and his wife are great friendly people food was also fantastic it was a pleasure to stay with them and will be back soon probably the best hotel I have stayed at in recent times ..and I stay in a lot of hotels

Friendly and great location

Having booked the Swan in order to meet up with a friend, it was a bit of a surprise to find out that a live band was going to be playing- directly under our bedroom. In an even more surreal twist, the pub was taken over on Saturday night by all sorts of witches, ghouls, vampires, zombies and skeletons. The only thing to do was to embrace the madness and join in! The band was surprisingly good (80s rock) and we loved the whole community atmosphere. Awesome- thank you for a memorable stay!

Dorset does Halloween

Wonderfully peaceful two nights spent at this Historic building.

We were appalled at the way we were treated at the Swan Inn, our first visit was lovely, Geoff was a very good host and knew that we recently reconnected with an elderly family member who lives locally and that we would be regular visitors to the Swan (every 6 weeks or so) we spent a lot of money as we like to have breakfast and evening meal there and also the bar.

Upon this second visit, we arrived at about 3.30pm we were greeted by Phore who did nothing short of bully us into paying straight away for our room, just as we had paid, she promptly told us that they had no chef and could we please hurry up booking breakfast for the following morning  as the bar is closing in a minute. We had travelled a long way and this was NOT the attitude and impolite words we wanted to hear. Phore wouldn't stop complaining about her boss to other guests in the bar and we felt quite ill at ease.

The next morning we had to cut our stay short as we had to return home for an emergency. My husband went to tell reception in hope we may get some sort of refund for the second night as we were in fact duped into thinking they had a chef and all the other things we had liked about our first stay. But to no avail, not a good will gesture, nothing!!!!! We spent a lot of money and would have spent regular amounts when we visit my Aunt. 

My husband tried to ring Geoff a couple of times as we think he knew nothing of what had happened and how we were treated as soon as we set foot in his door.

You do NOT treat regular visitors like this and you should  warn people that the bar and the chef were not available before they pay for their stay!!!

Disgusting way to run a business! 

Not pleasant to returning guests.

The hosts and staff were all amazing and couldn't do enough for you.  Lovely clean, big room.
Would highly recommend staying here and will do in the future.
And it's in a pub!  Life doesn't get any better.
Just bear in mind sometimes there is live music which may not suit the early birds, but was fine for us.

Lovely Dorset Pub / Hotel

We stayed on Saturday 02/04/22 after attending an event at the Exchange 
The staff were very helpful, kept updated us on the room availability and had told us that live music would be taking place that evening.
The room was excellent and we were made to feel welcome during our stay.

The Swan Inn

Main amenities of the guest house

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Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Payment