Name: Charles Hope Apartments Brentford
Address: Building 4, London, London, London, TW8 9ET, United Kingdom
Rating: 0

Elevator/lift

Smoke-free property

Express check-out

Electric car charging

General

Concierge services

Services and amenities

Free Wi-Fi

Internet

Free parking

Parking

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Boston Manor

Northfields

Osterley

Boston Manor Park

Queen Charlotte’s Cottage

Isleworth Recreation Centre

Carville Hall Park

Osterley Park and House

Loftus Road Stadium

London Heathrow Airport

Victoria and Albert Museum

Hyde Park

Madame Tussauds

Buckingham Palace

Big Ben

National Gallery

The British Museum

London Eye

The Shard

Tower Bridge

Tower of London

London City Airport

Wycombe Air Park

London Gatwick Airport

Farnborough Airport

Blackbushe Airport

London Luton Airport

Rochester Airport

Charles Hope Apartments Brentford

London

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Clean, spacious and safe appartement. Could have been really good but had not sufficiently checked before our stay. The hairdryer was missing and the TV did not work (remote possibly needing new batteries). We had a reply after communicating this ( also a broken drawer ):" Thank you for reaching out (! !). You will not be held responsible" but no one brought hzirdryer or batteries for the next day ( 2 night stay). The oven and microwave took some time to work out - and we switched off the 'air connditioning ' in the bedrooms in sheer frustration as even following the indtructions in a downloaded manual didnt work. Everything thing looked lovely but not at all practical.

Clean and spacious but there were problems

There were different strands of hairs on the bed so beddings probably weren’t changed There were no pods for the coffee machine and the kettle wasn’t working so a bad start to the morning as had to be at work at 8am

Customer service team are excellent - second to none!

Customer Service

Disastrous booking and check in procedure.After you book the apartment then the problem rally begins. You will have to fill in all kind of information including screenshot of ALL the passports of your family.Then to check in with all this complications the procedure  might take you hours.There is nobody in the receptions and to find your apartment is nearly impossible. I had apartment 11 and to get there I had to take a lift to the cellar, then enter the car park, then exit via some slope and then go up spiral chairs. I am astonished that the good employee of the company was able to guide me into my apartment. The positive thing is that their phone help is good, the operators try all they can and are very helpful but somehow the management and the procedure is way too complicated. The one who is designing the procedure of checking in seems not to know what "user friendly" means.In addition to all my problems above  electricity went out in my apartment and the day we left there was no hot water.Get another management is my advice.

Disaster.

After a night in a horrible hotel, this flat was amazing.  It was exceptionally clean, beds were great, and kitchen had everything you could need. We walked over to a restaurant for dinner that was recommended in the listing’s app and then to a grocery store.  There was a washer/dryer in the unit so we were able to catch up on some laundry.  We would love to stay here again if the occasion presents itself.

The property is modern and more spacious than your typical hotel room. However, having spoken to the property representatives regarding the windows being unlocked and opening on its own upon entry, making the apartment cold (especially during the Winter) and been promised to send someone to check out the window/drop  off but no-one visiting to resolve the issue.

A great place to stay. About 1 hour from central London. The accommodation was clean and we had all we needed to enjoy our stay. However on both nights we were subject to unacceptable noise from incoming residents between 3am-6am.

Charles Hope Apartments Brentford

Main amenities of the apartment

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Available rooms

Location

Description of the apartment

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Check-in terms and conditions

Paid on the spot

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