Name: Premier Inn Maidstone (West Malling) hotel
Address: Castle Way-Leybourne-West Malling, Leybourne, Leybourne, Leybourne, ME19 5TR, United Kingdom
Rating: 8

Non-smoking rooms

Rooms

Location

Leybourne Lakes Country Park

Rochester Airport

London City Airport

London Southend Airport

Tower Bridge

Tower of London

The Shard

London Eye

Big Ben

National Gallery

London Gatwick Airport

Buckingham Palace

The British Museum

Victoria and Albert Museum

Hyde Park

Madame Tussauds

Loftus Road Stadium

Premier Inn Maidstone (West Malling) hotel

Leybourne

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel is very clean, and smelt amazing. Bathroom and lovely body/hand-washes that were beautiful. Room smelt lovely as you entered, and was clean and spotless. Restaurant next door was nice and friendly. Unfortunately they had ran out of their most interesting vege/vegan option. 
Only negative was the room above playing ridiculously loud music all day and up til gone midnight. 

Lovely clean hotel, shame about the noise

Stayed here for a few days recently, staff were very pleasant. The room was clean and comfortable, but on a weekend, the glass collection at 7am from the pub side was annoying, as was the smell of cannabis floating around the corridor.

 The outside of the building is in desperate need of a refurb' and there should be a light on the c

er of the approach road as you drive in at night because it is dark and dangerous. There is no mobile phone signal and you have to stand outside the hotel to make a call.  Overall, things were okay, but I would not like to stay here in the summer as there is NO AIR CON' !!

Okay

Excellent location; easy check in; comfortable room with heating control; good bed; clean bathroom; extra pillows; great breakfast (extra) next door and pub too; parking was easy and free; great value (2 nights)

Great stay

The staff gave us a warm welcome upon arrival and were attentive and friendly throughout our stay.

The hotel was clean, tidy and well presented and the room itself was comfortable, clean and had everything we needed. 

We will definitely be back.

Stayed here for 1 night as it was close to the motorway. Was pleasantly surprised to not hear any traffic from the hotel.
The staff were so lovely and friendly and the room was perfectly clean. 
I would definitely stay here again.

Cheap, clean and friendly

Stayed in hotel in maidstone..for just one night...very nice stay....the staff were very friendly...was nice quick check in...I stayed there after attending a birthday celebration..I ate there for evening meal and breakfast....thoroughly recommend ....great value for money.

Comfy stay

Great location for West Malling Town centre, clean, comfortable, with reception staff on call. Location and environment felt safe and secure. Purpose of my trip was to meet up with old friends and this location was ideal for my purpose. 

Good value, clean and comfortable

We had an excellent stay, the lady on reception Wendy couldn’t be more helpful. We are travelling from Australia for Christmas and your staff like Wendy makes the trip that much more enjoyable 
5 stars from us also the buffet breakfast was awesome

Premier Inn Maidstone west malling

I recently stayed at the hotel as I attended my partner's Christmas work party in the area.   The double room was very comfortable and warm and very good value.  The bathroom was spotless.  The only downside was that it was not possible to get a telephone signal  or on to the wifi easily to order a taxi.  I left my glasses there and contacted the hotel  and the Deputy Manager, Richard Atkin, went above and beyond to return them to me by post as I do not live in the area, so exceptional customer service.

Exceptional customer service

We have stayed in Premier Inns in a wide range of places and have done as requested to have our room cleaned, bed made, towels replaced and mugs, coffee etc topped up.  But our latest trip to West Malling was over New Years Eve so to do everything as required and to return to our room at 0230 on New year's Day only to find that it was exactly as we had left it with no bed made, wet towels still in the bath and dirty mugs and bins was a major disappointment.  It is a ridiculous sytem that simply does not work and should be scrapped.  was clearly brought in as a money saving system during Covid and has simply been adopted as normal but it does not function.

Premier Inn Maidstone (West Malling) hotel

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