Kigali Serena Hotel
634.9 mfrom the city center
from 231 €
Main amenities of the hotel
- Free Internet
- Transfer
- Parking
- Suitable for children
- Swimming Pool
Location
- Kigali International Airport • 8.1 km
Available rooms
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Location
KN 3 Avenue, Kigali
- Airports
- Kigali International Airport • 8.1 km
What other amenities are there?
General
- Shopping on site
- Air conditioning
- 24-hour reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke-free property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express check-in/check-out
- Garden
- Television in lobby
- Terrace
- Dryer
- Fire Extinguisher
Rooms
- Non-smoking rooms
- Room service
- Cable TV
- TV
- Minibar
- Hairdryer
- Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Services and amenities
- Iron and board
- Ironing
paid for separately
- Luggage storage
- Laundry
paid for separately
- Safe-deposit box
- Concierge services
- Dry-cleaning
paid for separately
- Luggage storage
- Wake-up service
- Telephone
Meals
- Bar
- Coffee/tea for guests
- Diet menu (on request)
- Breakfast
- Cafe
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
Internet
- Free Wi-Fi
Transfer
- Car rental
paid for separately
- Airport transportation
Languages Spoken
- English
- French
- Multi-language staff
Tourist services
- Tour assistance
Recreation
- Barbecue grill(s)
Parking
- Parking
- Parking nearby
Pool and beach
- Swimming pool
- Indoor Pool
- Outdoor pool
- Beach/pool towels
Business
- Business center
- Event facilities
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Sports
- Golf course
- Fitness facilities
- Gym
- Massage
paid for separately
- Steam room
- Beauty services
paid for separately
- Sauna
- Spa
paid for separately
- First Aid Kit
Kids
- Babysitting and childcare
- Children's playground
- Children swimming pool
Pets
- Pets Not Allowed
Health and Safety Measures
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless check-in and/or check-out
- Additional measures against COVID-19
Policies
Check-in terms and conditions
Check-in and check-out
| Check-in |
|---|
| After 14:00 |
14:00
| Check-out |
|---|
| Until 11:00 |
11:00
Paid on the spot
Cradle
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 40 RWF per room per night |
Additional bed
| Maximum number | Price |
|---|---|
| Must be clarified on the spot | 150 RWF per guest per night |
Transfer
| Destination | Price |
|---|---|
| Airport | 35 RWF |
Additional information
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please inform Kigali Serena Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Medical monitoring is available for guests quarantined due to Coronavirus (COVID-19). This may be provided in person or virtually, depending on the property type and location. A negative Coronavirus (COVID-19) PCR test result is mandatory to check-in to this property. |
Payment
In the hotel
| In cash | By bank card |
|---|---|
| In the currency of the hotel — RWF |      |
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Reviews
Kigali Serena Hotel
Mobile app
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