Name: Pensiunea Cattaleya
Address: Bacau-Brasov Dn 11 km 15 607305 Bacau,Bacau-Brasov Dn 11, Bacau, Bacau, Bacau, 607305, Romania
Rating: 5

Smoke-free property

Heating

Garden

Terrace

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Family room

Cable TV

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Bathrobe

Linens

Slippers

Toiletries

Rooms

Iron and board

Luggage storage

Services and amenities

Diet menu (on request)

Breakfast

Breakfast in the room

Restaurant (buffet style)

Packed Lunches

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

Italian

Languages Spoken

Free bicycle rental

Hiking

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Spa tub

Beach facilities

Beach/pool towels

Pool and beach

Event facilities

Business

Children's playground

Family/Kid Friendly

Kids' TV Networks

Kids

Pets allowed

Pets

Location

At the hotel

Room amenities

Bacau Airport

Pensiunea Cattaleya

Bacau

Poor serving, Poor toilet hygine, Băd smell, long time Waiting for the food, didn’t quite expect from this location with a greață view. The smell from the pool was unbearable, food not great not terible, definitely won’t stop for a break here next time

Bad experience

I have been there with my friends for dinner and it wasnt a good idea. First of all the chairs are too high for the table outside. The table cloth was dirty from food and also dusty. They brought us the house wine wich was very soured and with yeast deposit. We told them about the wine quality that is not normal to serve such a wine and we refused it to drink it but surprise... They didnt blink and they made us pay the wine.
Going to toilet was another bad idea, mold odor and all 4 cabins were very dirty. Never wish to go there again.

Bad service, dirty toilet

My wife, our baby under 1 year and me was staying there for 7 days. I was reading the ratings on booking.com, which are very positive, and because of this I was booking there.

1. service:
The check in was very friendly. My wife was asking, if we can shorten the stay in the hotel. The chief was denying it, but was giving us a discount. 
The stuff of the hotel was helping us at  every time, when we was needing something for our baby like bringing hot water in the evening for making tea or giving us a baby chair, when we was needing.
But in the first two days no one was cleaning or taking the trash from the room.
So we was asking the stuff. They said are not enough customers, but if you want we can say to the cleaning girl to come. From then the cleaning and taking diapers was very good.
The service was very good: 4/5.

2. room
The hotel room was looking very good on the pictures from booking.com. Also in real was looking good. But its totally not having a 4 star standard like you are thinking when you are seeing the picture. The bathroom was smelling very bad, two lamps were not working, the fridge/mini bar was dirty and the fan in bath room was not working. And also the rooms were not having an AC. During our stay in romania was having over 35 degrees, so was very hot in the room.
Good looking from pictures but in real not so wow 3/5.

3. food
The breakfast was also not having 4 star standard. In the first days we had to chose one of three menues including drinks from the card. This menues are very ,,romanian rustical‘: Are only some eggs with bread, cheese and sausages. For me was not tasting good and I had some stomach problems. But im not sure if these stomach problems are from this breakfast or something else.
So because we was not liking so much we was buying our own stuffs and we was eating there. There was only making the eggs for us and birnging us drinks. Was no problem for them. On the last day they made buffet, which was having only eggs bread, milk, cornflakes, orange juice and a bit meat.
We was eating on the first day in the restaurant in the evening. Was normal romanian standard food which was not having very good quality. You can eat it but its also not so wow.
All in all they should offer more different things and more good qualitiy food for 4 star standard: 2/5.

4. enviroment
The view from the balcony is nice. I was booking here for relaxing in the nature and  go running. For running there are only two little tracks and alot of dogs which are making loud noises.
Relaxing on the balcony is difficult cause the was playing loud music form the morning until late in the evning and you are hearing the cars from the street to Brasov very loud.
But the pool area is nice. They was opening for us when we was wanting to go there. You also have something to lay down outside in the sun.

5. conclusion
Very friendly service, not so good food and rooms but a nice enviroment. For 52€ per night I recommend to pay 10€ more and going to Hotel Helen, which is giving you more for the price.

More Hype Than Substance

The view is great, especially at dinner time when we watched the sunset. The food was good, I would give it a 3.5, but the dessert options were very poor, most of what we wanted wasn’t available. The waiter was nice, but I think she was very busy, because it always took her a long time to come and see if we wanted anything.

Nice view, good food, average service

Fabulous few days at this hotel.  From the time we arrived we were made to feel very welcome by Maddie and her staff who looked after us and nothing was too much trouble. Boris always did his best to accommodate our needs in the bar and restaurant and this was much appreciated.  Well done to everyone for making our stay such an enjoyable one.

Wedding

A beautiful hotel in a fabulous setting. The staff are friendly and couldn’t do enough to help us. The food is to an acceptable standard and well presented. 
It would be easy to be critical but for us we had a great time. Maddie and the team deserve 5 stars as they made us feel so welcome. Of course with limited English it wasn’t always easy but we worked it out. 

Wedding and short break 

We went out to dinner and there were four of us. The new structure looks nice, but unfortunately the restaurant is really ugly. Pig skewers and fries just microwaved. We asked the waitress why, and she said the meat was cooked two days earlier and heated. We were extremely disappointed and it's definitely a place I wouldn't recommend to anyone.

Pensiunea Cattaleya

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment