Kadensho

I and my mother stayed there for one night 20000 yen per person, with dinner and breakfast. It was a very comfortable stay. This was more like a hotel, except that we needed to walk around without your own shoes (without getting dirty feet) inside. It was fully booked on that day. We had an earlier check-in, which mean that we could enjoy our relaxing private Onsen bath without standing in line. We also tried the large onsen baths later in the evening after a long walk in the beautiful Arashiyama area nearby. It was hot, but great. One of the baths was outside in a Japanese garden. We got warmed up from the inside out, and had an ice popsicle before we went up to our room for good nights rest. We also enjoyed a huge dinner and breakfast, true local cuisine with typical taste in Kyoto that supposed to be refined and "delicate" - you shouldn´t expect any strong taste, and correctly cooked. This supposed to be a 3-star-hotel, but the amenity was completed. We didn´t miss anything here. We thought the staff at the front desk were not amazing, but definitely not poor. We didn´t need to deal with them so much as we had good information in written form. Everything was clean and pleasant. Had absolutely nothing to complain. We would definitely love to come back again. My rating is 4 - not more or less. I certainly see that they still have a room for improvement, but overall I didn´t personally understand all the poor reviews.