Name: Valley View Hotel
Address: The Mall Kulri, Mussoorie, Mussoorie, Mussoorie, 248179, India
Rating: 7

24-hour reception

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Family room

Cable TV

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Dry-cleaning

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Free Wi-Fi

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Parking nearby

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Dehradun Airport

Valley View Hotel

Mussoorie

child-bed

child-bed-fee

external-private-bathroom

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shared-bathroom

10-beds

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king-bed

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limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I had an absolutely terrible experience at Hotel Valley View. The room I was given was in a pathetic condition, with a stinking odor that made it unbearable to stay in. To make matters worse, I found cockroaches and a big spider crawling around in the room, which was absolutely disgusting.

The flush in the bathroom wasn't working properly, adding to the overall discomfort. The situation was made even worse by the wretched smell emanating from a public washroom below our room, making it impossible to escape the foul odor.

Moreover  when we asked for plates, they provided us with unclean and wet trays, which was unsanitary and unacceptable. The staff was incredibly rude and unprofessional, showing a complete lack of customer service.

The food from the hotel was also of poor quality, far below our expectations. The rooms were nothing like what they had displayed online, and it felt like we had paid double the price for accommodations that were not worth it.

When we attempted to address these issues with the owner, we were met with indifference and disrespect. The owner actually said that he had to accommodate "cheap" people, implying that he had no intention of improving the basic hygiene and condition of his property.

Overall, my stay at Hotel Valley View was a nightmare. I would strongly advise against booking a room there, as the experience was not only disappointing but also unsanitary and uncomfortable.

Pathetic Hotel To Stay In

So, I stated there with my family for 2n3d starting 30th June. 

I must urge you not to spend even 500 bucks for the rooms in this hotel, why?

Here's the reason:- the bathrooms were leaking from above. There is no housekeeping, as mentioned earlier, we stayed for 3 days 3ed day being the check out day, so the rest 2 days there was no cleaning no fixing of bathroom ceiling that was leaking even after reminding the management twice each day.

When we came back from sightseeing at night we saw the same uncleaned room and bathroom.

Guess what, we all 3 of us developed skin allergy right after using the bathtowels.

But I must say the best part was the staff who served us. They were very courteous

Worst maintained property

Do not expect too much from this hotel. I got it at a deal price of just Rs.1000 online and seeing the address as The Mall road, I was quite impressed. But to my surprise it is not in the heart of the place. You will have to commute atleast 2 km for getting access to bus or auto. The rooms are good but there are frequent issues with electricity causing the pain. The staff are also not very responsive to complaints. The restaurant quality needs a serious change for better.

Strictly a budget hotel with minimum facilities

It totally ruined our family trip. They just increased there rack rates just in 30 minutes when we wanted to check few other places, no business ethics. Apart from that no water no room service and no hospitality also. We were denied room service which we requested only for senior citizens but the room next to us were later served food. Warm drinking water took 2 hrs to come and no hot water for shower.
The attitude of staff is pathetic including the lady manager.
Seriously needs a training for managing the place. Only thing which kept us calm that we were not the only ones dissatisfied, everyone suffered staying at this hotel worse than dharamshala

BEING HOTELIER,,WORST EVER EXPERIENCE

Except for the location there is nothing worth writing about this hotel.the service is pathetic,the food is below average,the cleanliness is very bad and basic amenities are lacking and as far as the tariff is concerned they can demand the sky. it is and all together avoidable place considering the high tariffs.

High cost...low value

If I will consider everything then this is an average hotel.

Please find the advantages below:
1. Rooms are good along with bathroom and furniture.
2. Cheap - In May the cost was Rs 1300 only for 3 persons.
3. Tea was good
4. Room Service was good
5. View was very good from the balcony.

Please find the disadvantages below:
1. They say that this located at Main Middle mall road which is true but not good for travelers. As, they need to travel around 2 Km on either side to fetch a bus or taxi. walking 2 Km on hill areas is like walking 5 Km on plain road.
2. This Hotel is up in the valley, so you have to walk up in slope or need to take many stairs.

A general Note - If you ask from the local about a place and if they will say that "bas 5 min k doori pe hai" then keep in mind that you will take at least 20 min to travel that distance.

Valley View Hotel

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