Name: Makana
Address: Calle B Huertos Familiares Frente al Club del Pac, Atacames, Atacames, Atacames, EC110150, Ecuador
Rating: 8

Air conditioning

Elevator/lift

Smoke-free property

Garden

Terrace

All Spaces Non-Smoking (public and private)

General

Room service

Minibar

Shower/Bathtub

Shower

Rooms

Ironing

Laundry

Safe-deposit box

Services and amenities

Restaurant

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Ping-Pong

Recreation

Parking

Garage

Swimming pool

Spa tub

Outdoor pool

Beach/pool towels

Next to the beach

Pool and beach

Meeting and presentation facilities

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the resort

Room amenities

Esmeraldas Airport

Makana

Atacames

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Do not have any type of complaints, great service by the staff, it was so relaxing and a great place to recommend for any type of events and to enjoy leave.

Specially being help and assisted by Ms. Yessenia Sanchez 

Great and Relaxing Place

This hotel is situated in the end of the resort and has a private beach with security guards. Hotel offers two open pools. Hotel is really quiet. The only inconvenience is everything beyond the hotel. This resorts do not offer nice roads or fancy restaurants.

Comfortable and Safe

Not the best place I’ve been but, I feel better than home. I had issues to get the place. AA was broke, pool is awesome, view is outstanding and the restaurant better not to try, take a life for service.


Best runaway from Covid

Bedrooms are confortable, the sight is great from the room, nice pool, etc. The restaurant is good, not Amazing but good enough! The internet access could be better for sure. A little bit expensive and the Acess to the hotel and s not easy because the roads.

Nice place to stay

My husband and I stayed in the Makana for one week in August.  The staff who work at the hotel are terrible and so unhelpful and unfriendly.  For the quality of service, this is not a 4 star hotel, I have stayed at hostels with better services and staff.
1. Internet is terrible. I stood under a router and the internet would connect and disconnect.  Whatsapp takes so little internet but even that wouldn't connect.  Then 3 days in, the internet stopped working.  We went down to the hotel and told them and then told us it was our phones and we needed to restart. I work in IT, I tried all the tricks, it was not my technology and it wasn't only one device that didn't work, it was several.  For 4 days we asked them to restart the wifi and they literally refused.
2. They supposedly offer a laundry service but absolutely refused to give me the services. I was there principally for a conference and since it is supposedly a 4 star hotel I expected ironing services.  I went down to the front desk and she said they couldn't do it.  In the beginning they told me they send the laundry out so I asked them for the information so I could go there and see if they could iron for me, I was willing to pay.  Finally she told me they do it in-house, she then called laundry and asked if they could iron something.  The girl on the phone said yes, but then the lady at reception said, if you can't, I know you are very busy, this isn't important, so not to worry.  She then hung up and said they were too busy and couldn't help me.  Not joking, I literally took the shirts to the Hotel Gaviota down the street and they ironed them for me.  
3. Parking at the hotel is awful! When you arrive, it looks like there is a house party going on and cars are parked all over the lawn.  For a 4 star hotel it looks so cholo!!
4. Restaurant is super expensive and not good!!  Prices are $5-$10 more expensive then other places, portions are super small and not good quality.  A friend orderedthe l sanduche lomo and the meat was like shoe leather and didn't eat a bite.
Honestly, the hotel staff treat the guests who are staying in suites as though they hate them and administration just tells you to speak to hotel staff.  All around, terribly run and a horrible experience!

Makana

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General

Rooms

Services and amenities

Meals

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Transfer

Recreation

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Pool and beach

Business

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Pets

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Conditions of accommodation

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