Name: Cascada De Fuego
Address: 2km Del Centro De La Fortuna En San Carlos Carrete,, La Fortuna, La Fortuna, La Fortuna, 21007, Costa Rica
Rating: 5

Air conditioning

Smoke-free property

Garden

Reception desk

General

Non-smoking rooms

Room service

Cable TV

Shower/Bathtub

Shower

Safe (in room)

Rooms

Breakfast

Meals

Free Wi-Fi

Free internet

Internet

Outdoor pool

Pool and beach

Business center

Event facilities

Business

Children swimming pool

Kids

Location

At the hotel

Room amenities

Fortuna Airport

Chacarita Airport

Cascada De Fuego

La Fortuna

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The experience was awful, since the beginning the customer service that the receptionist has is really really bad,  I think she is the owner, because she walks and speak like if she were the one, she has a mood that makes you run away from there but it's too late once you arrive there's nothing you can do... 🤷🏻‍♀️  
I arrived at 1 30 pm and she makes me wait until 2 pm that was the check in because she was in lunch (she was not even eating, she was using her phone) 

The hotel does not have TV, neither cellular signal. 

The most horrible was that the pool was full with frog's eggs, yeah, does not have filter, for this reason there are a lot of them, also, there was a frog swimming in the pool when we arrived, that night there were around 5 frogs swimming in the pool, my kids were not able to swim in there because of this, btw, they got sick with diarrhea because it was too late when we found out that there were eggs in the pool. 

And finally, it says that there is a labyrinth but guess what, no, there is not. 
The river is not easy access. 

So, not recommended at all, if I could give it a half star, I'll do it...

You want diarrhea because of frog's eggs and water, come to this hotel 💩

Horrible! Put a damper on the trip. Took students to Costa Rica through EF Tours. 
Many travelers had to be moved the second night because of bed bugs. 
My mattress was ripped, stained and had bed bug feces in the seams. There was mold along the floorboards and the bathroom windows were broken so bugs could come in. Many of the door locks did not work and travelers could not open their doors.  Some rooms did not have air or fans, and the windows inside the rooms didn't open. There were cracks in walls so bugs and lizards could get in.  There was mold along the baseboards.  The breakfasts we were served were slimy eggs, soggy toast and 1 piece of fruit (that they ran out of before everyone could eat).  There were ants on the serving tables.  Our travelers left hungry both days.  Chaperones were in tears worried they would bring bed bugs home with them.  
DO NOT STAY HERE!

STAY AWAY UNLESS YOU WANT BED BUGS!

We took a trip with students to Costa Rica and stayed 2 nights. WHAT A DUMP! The place is clearly under construction and not ready for guests. We utlizied 4 rooms for our school group and not one of them was acceptable. Many toilets leaked or were broken, gaps in the walls and ceilings where bugs and rain could enter. My makeshift sink was not anchored to the wall and couls have fallen over and shattered had I not noticed.

DON'T Waste Your Money Here

Don't waste your time or money. The rooms are completely loaded with bed bugs! The hotel staff said that this was normal and started cleaning and dusting the rooms. Our tour group refused to stay overnight in bed bug infested rooms and changed hotels. Not sure whether or personal belongings are not infested as they were in the rooms for a while. Disgusting.

Rampant Bed Bug Infestation!!

It's rustic.. but your in the woods. This place has tons of potential with the grounds and views. The good: location, staff, view, grounds. The bad: rooms have huge gaps in construction, lots of access for critters, rooms could use air, general cleanliness of the rooms, poop and blood on linens. Food was good, staff was friendly but for tourists, it still needs a little work depending on what you are use to. 

Tons of potential

Amazing nature...great location for touring...but very rustic...bugs have lots of access to the rooms and there is no A/C--wifi is spotty 

Service was good--food was good--pool is prettier than it is clean. Think of staying here as more like camping than a hotel stay and you will feel more comfortable.

The View is Awesome...just don't look under the bed

I just stayed here for two nights with my students on an EF tour. It was NOT a great experience. While it is close to the Arenal Volcano, it is NOT worth the money. There were bug infestations in many of the rooms, keys didn't work in many of the rooms, there was no hot water in ANY of the rooms, and the pool is in need of some serious repairs. The staff was nice, but that didn't make up for the property.

This place has potential

As long as you're good with gecko poo on your bed and pillow, then this hotel is perfect!

Oh - and the water for the showers are solar heated - so if it's cloudy or early in the am - you're not going to have hot water.

There are also some very weird wood carvings in the hotel lobby.

Cascada De Fuego

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