Name: Viaggio Country
Address: Carrera 15 No 85 55, Bogota, Bogota, Bogota, 110010, Colombia
Rating: 8

24-hour reception

Smoke-free property

Ticket assistance

Terrace

No elevators

General

Non-smoking rooms

Room service

Family room

Rooms

Laundry

Concierge services

Luggage storage

Services and amenities

Breakfast

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Area shuttle

Transfer services

Transfer

Spanish

English

Languages Spoken

Tour assistance

Tourist services

Offsite parking reservations required

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

El Dorado International Airport

Viaggio Country

Bogota

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Fantastic!

Great location. Very secure and safe. Fridge was broken besides that all was great. Good price too.

Great little place close to Zona Rosa

Listed as an apart-hotel, we thought we would be able to make use of the kitchen in the apartment. However although the kitchen seemed adequate, there is no way to cook or even prepare a meal or simply get a glass of water because there are no pots, pans, cutlery, mugs, glasses, plates, bowls. Absolutely nothing. What's the point in having the kitchen?!

The WiFi was awful at night, adequate at best in the day but couldn't even use it to send a WhatsApp message at night it was that bad.

On the 2nd day we both tried to have a nap in the afternoon but there was a man hammering on the ceiling. It was so loud it sounded like he would fall through at any minute. My friend complained and was told he would stop shortly. 2 hours later he stopped when it got dark! Pathetic!

Finally, from the moment we checked in until the moment we left, we were incorrectly informed we would have to pay tax (an extra £30). I explained we were both tourists from the UK and only Colombian citizens pay tax unless you are staying over 183 days. They disregarded this information and every day said we must pay tax as their "head office" informed them we had to. I decided to check, even though i was 95% sure we didn't need to pay. I phoned immigration and also the tax office (Dian). Both informed me i didn't have to pay. I explained this to reception.. Next day we walk past "Mr, you must pay tax now". I asked had they checked with immigration or Dian because i had and they said i didn't need to pay it. He said no, but our head office says you have to. Unbelievable!! Surely they could ring and find the answer out the same way i did. Finally the last day came and we were locked out of our room and told unless we paid the tax then we couldn't get our things. He said either you pay or i call the police. So i said call the police. They came and the result was that i didn't need to pay tax. 

Since i left the hotel i randomly met a girl who works at immigration here in Bogota. She told me the hotel has it completely wrong and that i don't need to pay tax until I'm here over 183 days.

Finally, the hotel is overpriced and you can definitely find better places for cheaper in the area.

Awful from start to finish

As an apart-hotel you would expect to be able to cook in the kitchen. However this is impossible as they don't provide you with any pots or pans, no cutlery, no mugs, no glasses, no plates. In fact nothing at all! The WiFi was fine in the day but rubbish at night. They tried to charge us tax that only Colombian citizens should pay. We refused to pay but they kept on asking and in the end locked us out of the room saying we couldn't get our stuff unless we paid the tax. Called the police and resulted in us not paying the tax as we are tourists!! Area good but there are much cheaper hotels in the area that are better than this.

Over priced and not up to standard

Great and prompt service at all times. Breakfast acceptable, but can be improved with little effort. Location nearby Bogota's most important shopping centers, restaurants and nightlife allows for additional value. Highly recommended.

Excellent

This was supposed to be 3 stars but not much more than a 1 or even a hostile.The site is confusing to navigate. I needed four bedrooms and when I showed at the hotel the staff said I had booked 8 bedrooms and the staff said nothing could be done about it. The hotel claims to be in Zona Rosa or Zona T depending on which page of the website you are on. Actually the hotel is just out side of those areas and in such a bad place our driver told us not to cross the street because the crime is so high. The sliding glass doors would not latch and there were no towels in the room when we arrived. When I asked the front desk for more they said the cleaning staff had gone home and there wouldn't be towels ready for hours. In the room the refrigerator wobbled so much when it was touched that some glasses slide off the top and broke. The safe didn't work and the staff didn't have the code. We ordered beer from the staff and it wasn't cold.  When I became irate the night clerk started laughing at me and said I was aggressive.It wasn't until after I spoke with Expedia and they contacted the hotel that she showed up with towels and acted like hotel staff should. The day we left there was a used condom on the floor outside our door.

Excellent location with a lot of restaurants, bars and shopping malls within walking distance in zona T. Nice apartments, clean and comfortable. To improve rating it is recommended to analyze installation of elevator, also renew towels.

Great place to stay, right around the corner from good bars and restaurants.  Solid breakfast as well.  The woman at the desk didn’t know any English, so my very little Spanish made things a bit tougher to communicate with, but otherwise no problems at all

Very comfortable apartment with two large beds. It came with a stovetop that didn’t work, but I’d still recommend it. There was a restaurant area three blocks away, and a supermarket just around the corner. Don’t forget to visit the toy store right next door.

We’ll be back.

Awesome hospitality great staff always ready to help and above all with a big smile I would certainly recommend this hotel as well cherry on the cake perfect location

Viaggio Country

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Additional information

Payment