Name: Les Sommets Charlevoix
Address: 15 Chemin du Versant, Petite-Riviere-Saint-Francois, Petite-Riviere-Saint-Francois, Petite-Riviere-Saint-Francois, G0A 2L0, Canada
Rating: 9

Air conditioning

Smoke-free property

Heating

Ticket assistance

Garden

Terrace

Dishwasher

All Spaces Non-Smoking (public and private)

Outdoor furniture

Reception desk

Electric car charging

General

Non-smoking rooms

Fridge

Family room

Indoor Fireplace

Cable TV

Hairdryer

Shower/Bathtub

Shower

Rooms

Laundry

Concierge services

Luggage storage

Services and amenities

Coffee/tea for guests

Kitchen

Microwave oven

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Hiking

Picnic area

Barbeque

Recreation

Parking

Parking nearby

Swimming pool

Spa tub

Outdoor pool

Next to the beach

Pool and beach

Cycling

Sports

Sauna

Beauty and wellness

Baby sleepers

Kids

Location

At the hotel

Room amenities

Les Sommets Charlevoix

Petite-Riviere-Saint-Francois

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This is one of the best places to stay in Charlevoix. The chalet was very clean, well equipped and had a fantastic view to the riviere and the mountain. The place was specious. We had 1 floor apartment with two bedrooms, living room and kitchen, big terrace. On our way we informed the staff we coming earlier than planned, and the chalet was ready earlier for us. There is no air conditioning in the bedrooms, but they were equipped with fans (in each), so it was just fine. Furniture and all equipment are well maintained. The house is made with a lot of taste and artistic strike. The garden is simple, but well done and clean. We've been to many places and hotels, but this one was really 10 of 10 for cleanliness. There is a swimming pool and playground at the reception location, which is a bonus, if you have kids. We definitely will come back.
Note to visitors: Prepare for nasty mosquitoes and flies. 

Great Family Vacation! We discovered new fantastic place!

Let’s state the facts:
Les Sommets Charlevoix has a COVID refund policy.
This policy only allows a refund if rentals are prohibited or access is blocked to the region.
This policy has not changed despite a changing pandemic situation or appeals from health authorities. (Until today when they updated their website to make the policy even less accommodating)

Despite roadblocks being proposed between provincial boundaries (Ontario and Quebec ) as well as between regions in Quebec.....no refund will be given for reservations made last summer.
We are a family from Ontario that cannot, and should not, cross from Ontario into Quebec because of public health recommendations, travel restrictions and potential roadblocks (hence blocking access to the region)

Access to the region is not possible, feasible, recommended, advisable and could possibly be illegal.

We tried to be reasonable and request to simply have our reservation deferred just to be told that Les Sommets is booked solid. Check their website....they are not booked solid - the same cabin is available a few weeks later. My family, like many others has been forced to either cancel their bookings and lose their 50% deposits or pay the full amount in the hopes that they will be allowed to travel. The only glimmer of hope to receive any refund is if access to the region is blocked. The other option is to break all the rules and travel like the pandemic isn’t happening and hope there is not a road block (which there is/are) We are losing almost $1500 to do the right thing. 

After recent announcements from provincial authorities, Les Sommets has changed their website and policy in the last few hours as per photos below. (You will note the policy before and now) Please note the difference. Basically, forget accessing the region....the only way you will get you money back is if the police set up a road block 2 km away from their gates as you enter the Charlevoix region. The police are patrolling different regions to prevent travel...not necessarily that stretch of road.
Their policy is simply tone deaf to the situation and purposefully deceitful.

Please be warned. Do not book at Les Sommets. 



No refund on deposit-COVID policy!!! Travellers Be Aware!!!

After contacting the manager last week disappointed to have to cancel our travel plans to ski two years running because of COVID-19, the ignorant response that I was given is as follows:” Unfortunately, it will not be possible to either refund or change dates again. Our COVID policy are clear and only if Charlevoix region is closed by road block or if quebec gov. does not allow rentals, then a partial credit can be issued. You already changed once and there is nothing more we can do.” Unbelievable. They are crooks. Both the Quebec premier and the prime minister clearly states that people are not to travel during this time and we had two units books for 16 people and 8 different households. We have people from Ottawa, Toronto,and Kingston. As responsible Canadians, we had no choice but to cancel. Never stay here and let everyone you know to blacklist this unprofessional and unethical organization.

Never Stay Here. They refuse to return our rental $ as a result of COVID travel restrictions

Stayed in CHALET NO 2 HAUT and it worked for what we needed but wasn't what we expected or paid for. After paying $900 USD for Wed- Sun and seeing the pictures of the chalet we we not impressed. 

- Kitchen sink was constantly dripping making the open area bed a nightmare to sleep in.
- Walls were paper thin so you can hear all the movement of the chalet below and beside you.
- Hard wood floors separating making for a fun time stubbing your toes.
- Walls are dented and dirty.
 - Furniture look nice but is broken and uncomfortable.
- Very firm beds.
- Hot water doesn't last long making it hard to take 3 showers in the morning without waiting. I would assume there is not enough to fill the bath tub advertised. 
- Housekeeping did not come to clean or bring fresh linens once from Wed- Sun. 
- Found mold in multiple places throughout the chalet.
 - When our plans had changed there was no flexibility in letting us check out one day early. We were simply told they would call us back to let us know and then charged us the full amount without notification. 
- No answer to the 24/7 phone number when we were having trouble finding the chalet on arrival. 

This is just another misleading listing that looked like an awesome place to stay to but turns out to be an average chalet at a premium price in a good location. I visited 3 different chalets while staying there and they were all in similar condition. Great view and location but haven't been maintained in a long time. My friends family visited years ago before the renovation and said they were amazing but obviously haven't been well maintained since.

Horrible chalet/service in great location

We were a family of 10 and found the chalet to be spacious , comfortable and well stocked . The beds were super comfortable. We enjoyed the hot tub and outdoor fireplace frequently . The staff were lovely and very helpful throughout our stay. We arrived in the evening and when we woke up to see the view it was spectacular - a magnificent view of the St Lawrence and Le Massif! I would highly recommend this accommodation for any large group .

Spectaculaire!

Great location (close to Le Massif). Great view... I got the impression the chalet was built and equipped for the ski season: outside furniture was basic and no air conditioning Or ceiling fans (but who needs that in the winter?) BUT there was a fondue pot! All the units are different — I think the newer ones are larger and fancier — so we may come back to ski season with a few couples — that way we could afford a fancy unit. Staff very helpful. We noticed there is a electric car charger at reception for those of you that want/need that. 

Basic Chalet: Built/Equipped for the Ski Season/Great Location

Back again for our third stay. The property was still excellent, with even more snow this year! Great ski at Massif, and snow shoe and a sugar shack visit on the resort. There is x-c skiing at Massif also. The mountain biking must be good too. Baie St Paul is an interesting town with all facilities and good art galleries.  We were in a party of nine good friends. Lots of room. We did an interesting drive around Isle aux Coudres. If it is running the ferry between Saint-Simeone and Riviere du Loup is a fun way to travel, and convenient if travelling from NB/ NS/ PEI or even NL!

Third stay- we keep returning!

If you want it all for a ski vacation at Le Massif this is the spot. We were 5 couples in one fabulous house with 2 fireplaces and enough full bathrooms, and hot tub. We cooked all our meals in a well stocked kitchen and had a view of the St. Laurence river and Le Massif. We were close to snowshoe trails where we descended to a sugar shack for some "Tir". A great holiday.

We had a ball !

Stayed in one of the many chalets available, not the hotel.
Once again, the chalet was impeccable. Massive windows allow for the constant viewing of the spectacular st Lawrence river, with Le Massif (ski Resort) in the distance, to the south of us. Spacious rooms and comfy furniture make apres skiing perfect.
Beds are super comfortable. Chalet kitchen well stocked. 
New hot tub was toasty, and the jets soothing after a long day skiing.
Snowshoes, provided by Les Sommets, were borrowed to access the local trail to the “Cabane a Sucre” for delicious maple syrup treats. Host was very knowledgeable about the process of maple syrup production, and provided us with the exquisite “la Tire” on snow (thickened maple syrup, heated , drizzled on snow.)
Looking forward to future visits!

Unbelievable views

My wife and I rented the lower studio in property #4 with our dog. It was more than enough space for the 3 of us. The studio was clean and inviting after our 10-hour drive through bad weather and the bed was super comfortable.
It was extremely cold while we were there and the spacious studio kept warm with the ample baseboard heaters and a wood burning fireplace. 
We cooked all of our meals in the kitchenette and managed to cook some steaks on the bbq. 

The staff was very inviting, accommodating and spoke excellent English to make up for our terrible francais skills. Fred and the lovely blonde woman, whose name escapes use but loved our dog, took excellent care of us. We took advantage of the hot tubs, sauna, skating rink and took some snowshoes for a spin down to the st Lawrence. All complimentary. This place really has everything for a winter adventure get away. They also offer a shuttle to Le Massif for skiing, snowboarding or tobogganing (rodeling, worth checking out on youtube). We drove the 10 minutes, or so, ourselves and snowboarded for 3 days at Le massif. We enjoyed awesome conditions, despite the cold and short lift lines because of the cold, we were thankful for the gondola. We were able to pick up our lift tickets from the main chalet of les sommets for a discounted price. 

This place was great for our couples getaway (w/ our dog of course) but Les Sommets offers a wide range of properties that would suit families, guys or girls getaways of even a solo mission. We plan on staying at Les Sommets Charlevoix again in the future and would recommend friends and family to stay there. 

Thank you again for an awesome winter adventure in Charlevoix.

Les Sommets Charlevoix

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