Name: Florenceville Inn, Restaurant & Pool
Address: 239 Burnham Rd, Florenceville-Bristol, Florenceville-Bristol, Florenceville-Bristol, E7L 1Z1, Canada
Rating: 8

Smoking areas

Garden

Television in lobby

Outdoor furniture

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Coffee/tea for guests

Breakfast

Restaurant

Snack bar

Vending machine

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Library

Hiking

Picnic area

Sun Deck

Recreation

Parking

Pool facilities

Pool and beach

Meeting and presentation facilities

Conference Hall

Business

Pets allowed

Pets

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Presque Isle Municipal Airport

Florenceville Inn, Restaurant & Pool

Florenceville-Bristol

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked this months in advance as we planned a trip from Ontario to PEI. Arrived at 10pm. Upon entering the room, the furnace was blasting (on a 28C day and I asked someone to come help us as I knew staff was in the hallway. He was friendly but couldn’t turn the heat off. We were amused by his swearing in disbelief ‘holy s#%+’ and 
‘What the f&&&’ as he tried to fix it but it wasn’t very professional. I asked if we could just have a different room as we had been driving for 16 hours and they obliged. Shown to a room in the basement where it was smellier than the rest of the inn. It was clean but carpet stained. The bathroom fan which would go on when the light was on was EXTREMELY noisy but we were tired and it was getting late so we didn’t ask to change again. Beds were comfortable and clean. Upon waking up the four of us all wanted a shower but there were only three towels and not much shampoo/conditioner so I went down to ask for these. The young lady seemed confused by my request even as I had said we had four of us and only had three towels. ‘The room has three towels’ she said and I said yes but there are four of us. ‘You want it right now??’ In a manner that seemed like I was putting her out. Yes please now. She got the items for me. Breakfast was minimal but what there was was fine. Scrambled eggs, potatoes, cereal, pancakes and toast. It would’ve been nice if there was bacon or sausage. All in all, we were able to have a comfortable sleep but we would not recommend to others and would not return in future. The place needs a deep clean throughout not just the rooms. More professionalism and friendliness of staff through training would be welcome.

Adequate-Mediocre

Would not recommend.  Will never stay there again.  Have travelled in Europe, South America, US, etc., and 2nd worst overnight accommodations ever.

Positives:

Booked 2 nights to attend a conference in the area.  The staff were friendly, polite, and accommodating.   The lobby, sitting area and breakfast room were fine.  The breakfast served scrambled eggs and hash browns, pancakes which were good.  No meats, sausage, bacon, or ham.  Had cereal, muffins, toast, etc., which were all good.

Negatives:

First assigned a room on lower level.  There was tape on the door where door knobs had been removed and replaced with electronic key mechanisms but half a hole where door knobs removed and holes covered with a tape.  The AC unit where controls were was filthy and dead fly, never cleaned in months.  I wouldn’t touch it, asked politely at desk for a room upgrade which was granted.  Walls not painted, crackfill splotches everywhere.

Moved to room on main level.  Room was painted, beds and towels clean and fresh.  However, the drain in bathroom was full of cut grey hair, rusted all around the drain.  Bath tub drain rusted, and bathtub was dull and not clean.  I would not shower or bath there.  Flush had dirty ring around bowl which had not been cleaned in awhile.  Never used the TV or Microwave.  Little fridge appeared new and clean.

Leatherette desk chair in the room in the room was all peeling and looked awful.

I asked to speak to the manager privately before I left.  He was contacted by phone and I was told I could speak to him on the phone.  I said, no, I want to speak to him in person.  Said he wouldn’t be in until noon so I asked who was next in command and he did meet with me and my friend, privately I the sitting room.  I explained politely what was not up to standard and said the place needs a few rooms renovated up to excellence instead of 30 or however many rooms not cleaned and a disaster.  Addressed the cleanliness issue and room was dirty.  He wrote down my concerns and said they would be addressed with staff.  

Sign at check in desk said the pool was closed for renovations which was not disclosed at the time of the booking.  Had I brought my grandchildren, the first place they would have gone would have been the pool only to be disappointed.

Spoke to other guests at breakfast re their rooms, and they said never again and had similar experiences.

I realize renovations take time and cost money, but until renovations are completed and state of the art, people should not be booked in dirty, grungy rooms.  

There is a restaurant on site and the facilities looked great, but we never ate at the restaurant.  Some guests did tell us the restaurant had great food.

I am an understanding person who does not complain or make things difficult for people but this was not a pleasant experience and they need to clean up their act.

Never Stay Again

Room had a bad smell either from the ac unit or some weird cleaning solution.  Hallway was under renovation, bathroom was filthy (black dirty grout, tub faucet hanging out of the wall not secured, duct taped light fixtures).  Tv only had one channel that worked, wifi had no signal/was slow.  Floors were very sticky, we had to wear footwear the whole time.  Beds were clean and comfortable however.  Desk and chair were extremely dated and looked like they were taken out of an 80’s office building.  This stay felt like we were put into a room that was not yet completed renovations, however it was clearly set up for guests.  Definitely a waste of money staying here.  I don’t know about the other areas of the motel but if you are assigned room 104, run.

Dirty, unfinished feeling

Sticky carpet, disgusting towels and scary bathroom. No pool since one year. A lot of dust.  We were afraid of walking barefoot on the carpet. It was
like a set for a horror movie. The odor was un mix of cheap soap and old mold. Please, just don’t go there.

A nightmare

Restaurant and bar right in hotel. Gaz station close by... room spacious, with tv fridge and microwave, bathroom clean, AC...only one point is there's no door closer to stop from noise..so at 5 in morning you start ear doors!

The pullout couch was not clean. We asked for another room. They gave us another one. It was not cleaned. The rooms were smelly. We got a refund and went in another hotel closeby.

Not recommended - there are better options along the hightway for a few dollars more. Room was not very clean, carpet was stained, toilet was not working. I was exhausted, otherwise, I would have gone back to another hotel.

1) the air conditioning was failed.  the hotel did not change the room until 3 hours after we checked in. 2) breakfast was so poor.  Nothing but pototoes and toasts were served.  Don't stay in this hotel.

Poor business

Pool was closed, wifi was terrible, staff was friendly but inexperienced, and bathroom wasn't cleaned well.

Florenceville Inn, Restaurant & Pool

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