Name: Apek Utama Hotel
Address: Simpang 229, K/M 2, Jalan Kota Batu, Bandar Seri Begawan, Bandar Seri Begawan, Bandar Seri Begawan, BA 2711, Brunei
Rating: 7

Shopping on site

Air conditioning

24-hour reception

Smoking areas

Currency exchange

Smoke-free property

Express check-in/check-out

Garden

General

Fridge

Family room

Hairdryer

Shower

Toiletries

Rooms

Laundry

Luggage storage

Services and amenities

Coffee/tea for guests

Common kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

Arabic

Languages Spoken

Tour assistance

Tourist services

Library

Recreation

Free parking

Parking

Pets allowed

Pets

Location

At the hotel

Room amenities

Brunei International Airport

Limbang Airport

Lawas Airport

Labuan Airport

Apek Utama Hotel

Bandar Seri Begawan

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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24-beds

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3-beds

30-beds

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32-beds

33-beds

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37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

As far as the room is concerned, it was spacious and good overall.  The wifi worked well enough in the room, and since I didn’t have a local sim since I was only in BSB for 2 days, this was helpful!  The location, however, is too far from BSB city centre, so there is really nothing around this area.  BSB city center is reachable by water taxi and the pier for the water taxi is a 10 min walk away from the hotel.  Breakfast is available all day and it’s self-serve – just cereal, oatmeal, bread, coffee, tea.  The pantry has the things you need so you just make yourself breakfast then clean up after yourself.  

All of this was fine, but for me, it was a bit uncomfortable staying here as I barely saw anyone at the hotel; it’s an odd atmosphere.  I know there were a couple of other guests here as I saw some going in & out.  But no one is ever at reception nor any staff present (you have to phone them if you need anything) and the place didn’t feel secure. The front door is always unlocked & open.  This security became an issue for me when someone here gave my room # to a local “tour guide”, who ended up bothering me, knocking on my door, late at night then into the early morning hours!  Long story short, I met this “tour guide” earlier in the day in BSB & he talked to me for only a few minutes.  He was giving a boat tour & was with 1 female guest & their boat happened to stop next to my boat. I was traveling solo. I was surprised to later find this “tour guide” at my hotel door so I asked him how he found my room. He said people at this hotel know him & said I was his guest (which I’m not) so they gave him my room number.  From my experience, this is not how normally guesthouses, hostels or hotels work, in order to ensure safety of their guests, and I’ve stayed in lots of places.  If there is someone looking for a guest, that person should wait while reception/hotel staff talks to the hotel guest directly.  But that’s not how it was for this hotel.  So for this security reason, I can’t give this place a good rating, nor would I recommend a solo female traveler to stay here.

Poor location; poor security; no staff

Well, Apek Utama is one of the average hotel I've visited. It is quiet for sometime but at night you'll hear people praying loudly. They say there is free breakfast but they offer sliced bread, coffee Or oats, It's your choice what to pick at the pantry. There is no room service everyday even Money changer.

Farb from the city...

The room was pretty dirty and didn't smell great, blood in the bathroom and basically run down. There was no AC and just a fan, it was really sweltering in the room. Pretty noisy at night with people arguing and fighting in the hallway, made me feel a bit uncomfortable. Staff never there! Pillows like rock and pretty expensive for what it is! WIFI was awful. Cat was nice though!

Dirty, hot, no staff or wifi and bad location!

Accommodation in Brunei is very expensive so finding this hotel was great. It is located 2km from the centre of Bandar Seri Begawan. There is a 1$ local bus (no. 39) that until 6pm stops just in front of Apek Utama. You can even walk. It is some 20min easy walk to the centre.
Room was big but it looked much nicer on the photos. The photos were done long time ago. This hotel shows its age all over it, from common areas to the rooms. Painting pealing from the wall, worn sofas, old noisy air condition units, water heater in the bathroom not working etc. It should definitely be updated.
Free wifi is advertised but most of the time it wasn't working. You connect but it is so slow that you can't download even a single email.
Ok to stay if you are on a tight budget.


Good price for Brunei but the hotel should be updated asap

I know the price per night is not bad but even considering that some basic things were not in place here. We staid for two nights and includes breakfast was only available on the first morning. Pillow cover was not changed and I put a towel on it not to be able to smell it. WiFi was only working in some areas of the hotel and even there it was awfully slow.

Apek Utama Hotel

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