Name: Cosy Palms Guest House
Address: Plot 17566, Masokaphala Road, Gaborone, Gaborone, Gaborone, 0, Botswana
Rating: 6

24-hour reception

Smoking areas

Ticket assistance

Garden

Terrace

No elevators

General

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Pets Not Allowed

Pets

Location

At the guest house

Sir Seretse Khama International Airport

Cosy Palms Guest House

Gaborone

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

I had Room 3 for seven nights - more than adequate for my needs. Huge double bed, lovely shower, tv, working air conditioning and patio door opening to the pool. Staff were very welcoming and happy to help out with everything I needed - taxis, extra towels, take aways etc, and the room was cleaned very well each day. Strong wifi signal all week and it was free! The place is not huge, hence the name 'cosy' but there is enough space for relaxing and reading outside and inside and the location means Pick n Pay and a mall are close by for little bits of shopping. I didn't have the breakfast so cannot comment on this, but overall my stay was very, very relaxing. Would recommend and will stay here again.

Relaxing seven nights in a cosy and affordable guest house...

Everything is new. Excellent location in quiet neighborhood. Very safe and secure. Good breakfast.

New hotel in quiet location

Conveniently located, not far from the centre and shopping malls (taxi 30 Pula). Stayed here for 1 week. Owners live on the premises and are very friendly. Fridge in the room. A dip in the clean pool after a working day is very rewarding. 

Friendly relaxed place

Our group met in Gaborone after travelling from various destinations in Southern Africa and from Europe and for last preparations before heading into Botswana. No frills but practical. One night only. Very friendly staff. Would stay again.

Practical, well priced and clean.

Stayed here for two days with my GF and her sister. The rooms are cosy and ok for cleanliness. 
The yard is maintained to some extent.  The pool needs some work and it was really dirty and neglected.
The patio furniture was also neglected,  dusty and not clean. 
The customer service was good, the ladies at reception did their best to ensure we had a good stay. Violet was the best as she meet out needs with a smile. 

If you need breakfast, you have to order the day before at P90/person.
 You better off eating out at nearby malls Molapo Crossing Mall and Airport Junction.
Oh checkout is at 10am😕


Cosy but could be better

Chose to stay at Cozy Palms while attending a conference at the Grand Palm which is nearby. Cozy Palms itself is fine, and the staff and manager very helpful. A basic motel-style place with cooked breakfast. Wifi was very slow with drop outs. The proprietor picked me up from the airport (arranged in advance) and also took me back there for my departure, with a stop on the way at the craft shop to get some (good) souvenirs. Definitely Cozy - just 6 rooms. There is nothing special about the neighbourhood round the guest-house - you are in Gaborone suburbs here. There is a shopping centre across the nearby main-road junction that provides a few amenities. I can recommend Dros for an evening meal  (though it is a 25 minute walk - see below).However, the walk out and up to the Grand Palm was not as easy as hoped. First, there is no direct way out from Cozy Palms to the main road - its a 15 minute walk just to get round to the other side of the wall on Molepolole Road. Then the walk up to Grand Palm is a bit desolate, with just scrubland either side. OK in the day, but definitely not recommended after dark. The guest-house will arrange a taxi for you - cost anywhere from 40-100 pula depdning on the mood of the driver that you get.

Cozy, though not picturesque

The rooms were very basic, and the breakfast was poor.
Staff were not very welcoming but helpful in arranging a lift to the airport.
Hard to access the pool as a group of males dominated the use.
Did not live up to the ''cosy' part of the name at all.

Very basic

We booked via booking.com and traveled from South Africa, one we arrived they told us they are fully booked. And the receptionist was utterly useless and couldn't care less. 
There are way better places to stay than this place. DONT WASTE YOUR TIME OR MONEY

Absolutely shocking

We booked 3 rooms for the 6 of us via booking.com and verified with cosy palms and confirmed that we will be arriving within 2 hours since we were traveling from South Africa ( we arrived at the property around 11pm).
Upon arrival we were told that the property was fully booked, the receptionist couldn't care less what would happen to us after that.This was a horrific  experience and the lack of assistance from the receptionist really took the cup. I would never recommend this property to a soul. We were extremely disappointed.
The least they could have done was to find us alternative accommodation.

Disappointing

I booked a night at this hotel since they advertise a free airport shuttle. However, when I contacted them to arrange this I was told that there is no shuttle and that nothing could be arranged. I then asked for a refund instead so that I could book a room elsewhere, which the hotel agreed to but they then were unreachable by Expedia for a week in order to confirm the refund. The hotel finally answered the phone calls from Expedia and I got my refund,  but the hotel management was not easy to deal with and I would not book here.

Cosy Palms Guest House

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