Name: Princes Catba Hotel
Address: Nui Ngoc Road, Catba Town, Haiphong, Haiphong, Haiphong, 844, Vietnam
Rating: 0

24-hour reception

Elevator/lift

Smoke-free property

Ticket assistance

Terrace

Express check-in

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Area shuttle

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Business center

Event facilities

Conference Hall

Business

Steam room

Sauna

Beauty and wellness

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Cat Co Beach

Cat Bi International Airport

Van Don

Princes Catba Hotel

Haiphong

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Where do I start. We arrive at the hotel and are told that we don't have a room. We told to go look somewhere else as there was nothing they could do. I told them this was unacceptable and insisted that I get a refund or a room, finally the manager started to phone another hotel. We were told that he would get us a similar room in a comparable hotel. No so, the place was a dump. Next we were told that we would have a the best room in the hotel with a sea view room the next night to make up for the inconvenience. The room was below the dining room so all night we could hear the chairs being moved as people ate their dinner and were woken at 5:30am with the same racket. As far as a ocean view, you could see it as long as you looked around the building directly in front of our window. Overall the room was not very clean and or well maintained. The hotel has an open concept to make it feel airy and spacious, however it also very noisy as you can hear guests on all floors. The front staff were good and helpful.We love Cat Ba but we very disappointed with the hotel.

Not a great Hotel

Antiquated hotel with charm. A little out dated but the staff, especially HOA at the front desk and Lee the manager, insured our stay was nice.

Cat Ba for 2 days

This hotel is located in the heart of the tourist district. The hotel is older, we stayed in a suite. The place was clean and the staff were friendly and professional, especially, HOA at the front desk & Le the manager. The area has a lot to be desired. Everything is expensive and the food places send out scouts to haul you and your money into their establishments. We hired a cab to take us to a place where the "locals" eat and we could not get service. My wife and I sat at a table for 5 minutes without a word from the staff. It was like THEY were doing us a favor. Finally we walked out.

Cat Ba City ... 1 Day is enough

restaurant had no food there was no club or spa wifi was poor so was cable tv building was noisey standard rooms are very old lots of mould an lots of bleech used to cover the smell. housekeeping were by far the worse I have experienced. beds were hard bathrooms were half completed etc.

half a star accommodation

Requested airport pickup . Nobody at airport to pick us up. Had to get taxi to get to Catba Island. When on way to ferry - driver informed us that last ferry 5 p.m. and we would not be able to get their on time, so took us to another hotel, Princess Hotel, Haiphong. The next day same driver took us on ferry to Catba Town, and the hotel. We explained to a lady on reception that we had requested airport pickup and there was no car/driver to meet us. Advised us that we could have a room for the night, but we would have to pay again. Explained this was not our fault, but theres due to not picking us up at airport. Also their hotel policy states that if for unforeseen reason cannot make hotel that night, will honour booking for next night. Showed this to Receptionist on ipad .She said we should have contacted them. Said we had tried to ring on five occasions but got no response. The receptionist had to keep having a word with her 'Engineer' as to what she should do. At one point she said they had arrived at airport at 4 p.m. to pick us up but we were not there. Pointed out that we had advised them of Flight No. and time of arrival, it being 4.20 p.m. We informed receptionist that we would not pay for a night, already paid for, and went to look for alternative accommodation.

Completely Dissatisfied.

Hotel is what you pay for. Close to restaurants and short walk to the beach. Rooms are very dated but are clean. Hotel staff speaks little English so it was hard to ask any questions or get any answers. Didn't appear that any other hotels in the area - besides the large resorts - would offer anything much better. Would stay again for the price. Cat ba itself is an amazing place and well worth the trip.

Good value but old and dated

Very average hotel. Good location. Wifi intermittent. Hot water also intermittent.

Average Hotel

We stayed in the Deluxe room, and I definitely recommend the upgrade. The hotel staff were really super friendly and warm. The hotel was clean and well looked after. It took us a while to find it though because the name of the hotel isn't really visibly unless you look quite a ways up. The other thing that wasn't really nice was the karaoke that was blaring two nights until 9am. Because it is in the lobby of the hotel, the sound penetrates every room. Other than that it was a really nice place to stay. Oh, and the breakfast is quite good too :)

Princess Catba Hotel

Good location, staff okay but not overly accommodating at times. Breakfast were adequate. Very clean and quiet this time of year. 2 room suite spacious, water cold at times.

Princes Catba Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment