Name: Motel 6 Tempe ASU
Address: 1915 East Apache Boulevard Tempe,East Apache Boulevard, Tempe, Tempe, Tempe, AZ 85281, United States of America
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Heating

General

Non-smoking rooms

Cable TV

Shower/Bathtub

Rooms

Telephone

Services and amenities

Vending machine

Meals

Internet

Spanish

English

Languages Spoken

Sun Deck

Recreation

Free Parking on Premises

Parking

Swimming pool

Spa tub

Outdoor pool

Pool and beach

Fax and copy machine

Business

Location

At the mini-hotel

Tempe Paintball

Tempe Marketplace

Phoenix Sky Harbor International Airport

Falcon Field Airport

Scottsdale Airport

Phoenix-Mesa Gateway Airport

Motel 6 Tempe ASU

Tempe

I saw mix of reviews, good & bad, and took the chance, hoping the bad reviews weren't really THAT bad... THEY WERE. DO NOT BOOK THIS HOTEL. They are in the middle of a remodel so everything is a mess, the room wasn't cleaned, it smelled AWFUL, it's not in the best part of town.... We saw the room and cancelled our reservation and the hotel ACCUSED US OF TRASHING THE ROOM -- ABSOLUTELY RIDICULOUS!! Trust me and stay away. Not worth the hassle and gross-ness.

DON'T DO IT

A friend and I from overseas decided we would stay here for the night as it was a good price! However after been given the key and going into our room we were shocked to find that our sheets looked unchanged and our pillows had hair on them! I even went and brought a pillow from target and a fresh pillow case!!! The room was extremely run down dirty and full of stains! And although we asked for a non smoking room the smell of smoke strongly lingered though it and there was even cigarette butt burns on the duvet! The room also had no toilet paper at all!! Overall was an extremely disappointing experience!!! 

Marginal accommodation 

I booked this hotel after seeing a 4-star review on tripadvisor, but had a horrific experience from the moment I walked in. Had reservation for the night of Oct 28th 2019.

The alarm bells started going off the moment I stepped to the front desk. Had a weird unpleasant smell. The room was dirty, had dust on all the furniture, lamp shades had torn fabric, curtains were dirty and had dark stains. Phone - does not work. Of course. The bed advertised as a king size was essentially two twin bed boxes sandwiched together, not an actual bed frame. I tried settling in to the mattress cushion and the whole thing caved in from the middle. Totally uneven surface. Bed linen and sheets were filthy to say the least, had dark stains. It was mind boggling how they were running this place. 

I am not a fancy type, and am a regular patron of Motel 6's. None have been as distraught of an experience as Mote 6 Tempe. I packed my bags back up and went to the front desk conveying my concerns and asked for a full refund. This was within 20 min after checkin. The front desk lady just said "Ok, I will make a note. But you need to talk to the manager for refund. He doesn't have a set schedule. Here's a card. You can try tomorrow".

3 days later, I've still not been processed my refund. The manager is AWOL as usual, and has taken zero initiative to address my concern. Tried calling tripadvisor helpline for refund and they just passed the buck to the hotel manager. Saying their customer relations team would reach out. 

This is hugely unacceptable. There should be a system for refunding patrons if they didn't find their rooms up to standard upon checking in within a designated time. I would like to give the hotel 0 stars. I hope the manager reads this review, makes amends & refunds my money.

Again, I don't know if all the previous reviews are paid, or if the hotel has had a recent change of ownership. Trust me, this is no 4-star review deserving hotel.

Horrific experience

This motel 6 is in a great location. It is right in the hub of Tempe! Close to asu and Mesa! Rooms are spacious, staff is amazing! Kristina went out of her way to upgrade my room to a more spacious suite! The manager David goes above and Beyond to make sure my stay was pleasant! The only negative thing  I would say is that their are some bad apples that are not Guest that like to loiter around the property but management is quick to intervene and fix the situation. I will definitely be staying here again!!

Location, location, LOCATION!!

Overall this hotel is very nice.  The hotel is right off the rail and it lets me get around without a car.  The beds are adequate and the service is great.  The hotel needs a facelift but what on Apache doesn't.

Nice

I came to Tempe to see some family and the motel 6 here is just right for me...  The management made sure I got into the lower floor and also made sure I got to where it was I was going.  He has a cab friend who is great to deal with and seemed to come in command.  The house keeping department here should try oxy white in the towel as the towels are pretty drab.  Morning time was fun in the lobby cause everyone seems so friendly.  The pool is very nice but the hot tub is hard to get in and out of.  See you when. I get back over in November.

Just right

I had quite the plesant experience staying at the this location for the second time this month. The staff was wonderfully accommodating and astute. The rooms were quaint though rather dated and in need of some much needed attention. The proximity to ASU and the light rail worked out to my advantage as I had meetings at both ASU Tempe and Phoenix ASU respectively.

Well Rested

Coming from out of town sometimes can be a challenge, but not with 
Motel6 ASU Tempe AZ . No matter how late the staff is always friendly and they go above and beyond the mandates of hotel staff to make sure your stay is a pleasant, and  free of worries no matter how small or big the detail. If only we could get this level of care every where we stay!!!! 
sincerely
 LEGALWORKS180.COM

Motel 6 Tempe ASU

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