Name: Star Hotel
Address: 24 Hall Quay,, Great Yarmouth, Great Yarmouth, Great Yarmouth, NR30 1HG, United Kingdom
Rating: 8

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Services and amenities

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At the hotel

Elizabethan House Museum

The Tolhouse

Nelson Museum

Great Yarmouth Row Houses

Palace Casino

The David Howkins Museum of Memories

Time and Tide Museum

Joyland

Britannia Pier Theatre

Caister-on-Sea Beach

Norwich International Airport

Star Hotel

Great Yarmouth

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The single room felt like a lovely, comfortable and luxurious prison cell.. 

Just pay a bit more for somewhere decent. Toilet inside a shower cubicle with the folding shower door closing it off from the rest of the room, placed about a metre from your bedside. Sink is in the corner of  actual room itself. As soon as I walked in for the first time there was a underlying stench of BO. 

Fair enough if you literally can't find anywhere else to stay but this place makes premiere in feel like a high end holiday resort. 

Room 6 

We were due to stay here in June but have cancelled after reading the reviews that it is closed. We tried contacting them via email but had no response. We had booked on booking.com so we also tried to contact them via booking.com, again no response. The phone numbers listed online for the hotel don’t connect either.

Trip cancelled

NOTE: We didn’t end up staying here!! 

Myself and my partner made a reservation for this hotel for 3 nights over the May Bank Holiday Weekend. We made the booking through Booking.com. A week before our mini break was due, I decided to read through the reviews and I am glad I did because upon doing so, I saw a number of reviews to say that others had made reservations here and when arriving, to experience the place boarded up, no one there etc etc. We automatically cancelled our reservation and made a booking else where. I’m glad we did because when visiting Great Yarmouth for a day out on Saturday just gone, I can confirm that the property isn’t open, the entrance is boarded up. I hope this helps anyone else that has made a booking for this property to avoid disappointment and anger on arrival!

This property should be taken down off of the booking sites.

Do Not Book!

Had a booking to stay here from 20-23 May. Turned up at the hotel on Thursday after travelling for 3 hours to find it boarded up and shut. Nobody was answering the phone number. Nobody had contacted us to cancel the booking. Spent the next 2 hours in the rain trying to find alternative accommodation. Absolutely shocking way to be treated.

Disgusting treatment.

My husband and I booked a night at the Star Hotel for May via booking.com. I googled the hotel to get the post code and on google said it’s temporary closed, I checked their Facebook page which says they are closed until June. After a hour on the phone with booking.com we finally got a refund and booked another hotel (Andover hotel). We drove past and it’s bordered up, after speaking with the staff at our new hotel we were the third couple this week with the same issue with the Star Hotel. 

There must be someone monitoring the star hotel inbox to know they have bookings in their system, seems like they are playing ignorant to get extra money. We wanted to have a nice relaxing night away and all we got was added stress. 

Please AVOID these scamming time wasters, book elsewhere

AVOID CLOSED

This hotel is closed beware!
Friends came to visit only to find their hotel boarded up!!!! We knew this hotel has been closed for over a year. Luckily, they could stay with us but if we hadn’t been here they would have had no where to stay! It is still up on Booking.com - so don’t book!!

Do not book!

We booked a room for 4 nights, paid through booking.com, travelled 3 hrs to get there. Hotel is boarded up, no staff, unhelpful and dodgy owner on the phone and no chance of a refund through either party.

SCAM ALERT

Highlight of our stay was how friendly the staff were and how well looked after we felt. They went the extra mile mile to make sure everything was as good as it could be, particularly the bar and restaurant staff. The hotel itself has been refurbished very nicely, in keeping with the building which is interesting and unique - it creates a great atmosphere and intreague when walking around and relaxing in the bar or lounge. Food in the restaurant was also excellent, both dinner and breakfast. We had a king river view room which was great - very spacious and comfortable. Only downside - it can be a bit drafty and noisy from the road, but given the age of the building and windows, that can't really be helped.
Overall, highly recommend!

Very friendly staff in a unique hotel

we was visiting G/Y for a funeral and came across a 2 night offer so we booked in , our room was at win river view was  newly decorated ,large single beds ,all towels bedding very clean ,bathroom so spacious loved the modern taps shower panel and space ,nearly perfect !was cold tiles for winter so remember slippers !
great tea coffee tray inc biscuits muffins and soya milk so every thing covered,
radiators not working but 2 heaters in room kept very hot so no issues ,
A few more coat hangers are needed as only 4 ,I know could of asked but be handy to have more ready .
parking no problem found space free in carpark 
breakfast perfect filter coffee lovely continental section ,and credit to the chef fab full English well done 
lovely lounge area  ,lots of character lovely to sit and read my morning paper ,
so well done Star Hotel

2 night travel zoo stay

Although living nearby this is the first time been here for a meal in the restaurant must admit from the starter all the way through to the sweet the food was fabulous so tasty and well presented. The restaurant has been modernised and decorated to a lovely standard with a nice ambience. Waitress was attentive and pleasant all in all a lovely evening. The only negative was we were the only ones there which is a pity hope the people of Yarmouth will support this place or we will loose it. I will definitely return! 

Star Hotel

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