Name: The Grosvenor House
Address: 23 Carnarvon Road, Clacton-on-Sea, Clacton-on-Sea, Clacton-on-Sea, CO15 6PH, United Kingdom
Rating: 8

Smoke-free property

Garden

No elevators

Reception desk

General

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Snack bar

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Princes Theatre

Clacton Pier

Clacton-on-Sea Beach

West Cliff Theatre

London Southend Airport

Manston Airport

The Grosvenor House

Clacton-on-Sea

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked 4 rooms at this hotel in APRIL for a family reunion in September, bank details given over the phone.    By mid September, we were a little worried that we had not received any confirmation for the booking.  Made a phone call to the hotel,  and were given devastating news that we had no rooms booked as the hotel was undergoing refurbishment!  We had been given no notice of this, no email, no phonecall.  We had family flying over from Ireland with nowhere to stay,  we had nowhere to stay travelling from Yorkshire.   No apologies, no explanation from management, except for a very rude text reply!  Disgusting treatment, so disappointing, will not be booking to stay here again. We stayed the year before with no problem, except for a language problem on phonecalls and checking in.    Very annoyed customer. 

Disgusted customer

This is a hostel now not a b&b. They are taking in homeless people who need temporary accommodation. These people are smoking outside all day walking around rooms in pyjamas. My stay here was awful. I hated it. the room
Was dirty and unclean and the staff were rude. The people staying here that are homeless are scary and scared my children. They shout argue all day and wander around outside all day drinking and smoking. The owner was not here and didn’t make their presence known. Avoid at all costs go to premier inn or travelodge. This is a HOSTEL. Do not stay here if you want a nice break you won’t get it here.

Awful dirty hostel for homeless people

Breakfast was disappointing considering the price we paid.

Friendly staff ,good food ,clean room .  Shower was too hot could not turn it down .fridge did not work . Children running wild  late at night . We made the most of our stay and would go back again if in the area

Staff all very warm and friendly, they were very helpful and nothing was too much trouble the breakfast was amazing and service was second to none Room was very clean and tidy, bed very comfortable would recommend to anyone

wonderful place to stay

The room did not match the photos on their website! It was tiny and in the eaves so the bathroom shower was also very small and claustrophobic. The walls were peeling..the wardrobe was a whole in the wall with a pile but no hangers which we had to ask for. There was a fridge dumped in the other whole and it tilted back where it was sitting on the skirting board. Our room was freezing the first night as we found out the next day it hasn’t been out on. The water in the sink was so slow that you couldn’t even rinse your toothbrush. The parking was horrendous…I had to leave a scribbled note on reception to notify people I had to block them in and to knock on room 6 if they needed us to move our car. The only saving Grace for our stay was Anne who was so accommodating and friendly. I can’t eat fried food and when I mentioned this to the receptionist on arrival she said no one had ever said that before. I asked for porridge and she said we don’t do that but would ask as they do it for her. Anne was kind enough to do me porridge every day and even bought me some honey to give it some flavour. My husband said the breakfast he had was lovely so that’s why I gave it one star. Had it not been for Anne you would have got no stars. Would not stay here again.

What you see is not what you get

Family friendly

Nice, clean and value for money.  Great full english breakfast :-)

Functional neat clean and tidy with friendly staff both on arrival and at breakfast. I would use this hotel again. Handy for Town and Beach and Station.

The Grosvenor House

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