Name: Hotel Akgun Istanbul
Address: Çayır Meydanı Caddesi No:43, Istanbul, Istanbul, Istanbul, 34093, Turkiye
Rating: 7

Room service

Rooms

Breakfast

Restaurant

Meals

Outdoor pool

Pool and beach

Location

At the hotel

Room amenities

Topkapı—Ulubatlı

Emniyet—Fatih

Bayrampaşa—Maltepe

Fatih

Chora Church

Spice Bazaar

Galata Bridge

Grand Bazaar

Galata Tower

Basilica Cistern

Blue Mosque

Hagia Sophia

Topkapi Palace

Dolmabahce Palace

Bosphorus Bridge

Istanbul New Airport

Sabiha Gokcen International Airport

Hotel Akgun Istanbul

Istanbul

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is far away... There are no restaurants, supermarkets or pharmacies near by. There are only two graveyards. There was a turkish receptionict (white with curly black hair) was extreamly rude and refused to help me and when I asked a question twice, he didnt talk, he started to use sign language, he shouted at me and refused to let me talk to the manager. They often make fun of me when I walk pass them. I dont know why. A female employee was standing by the door and looked at me like I am discusting. The breakfast resturant was good and the workers were very good. But the roof resturant was nothing like photos, it was dark and dirty and the waiter looked scary and high on drugs or drunk... And he harrassed me. I dont recommend women to go to the roof resturant alone. The meals were very expensive.

Turkish receptionict is bad

I am writing to share my recent experience at your hotel, which unfortunately fell far short of expectations. I have tried to write this in nice way but I wish I can give this hotel ZERO STAR for not only bad facility but the worst customer service. It was in July when the temperature was 40+ the room has no Air condition it was terrible night. I paid the hotel $1500 but I left the hotel 6:30AM and they refused to refund the money or even provide me with checkout document.

Cleanliness: Upon arrival, I was dismayed to find that the cleanliness of my room was below acceptable standards. The room was not properly cleaned, and I encountered various issues such as stained carpets and uncleaned bathroom fixtures.

Facilities: The hotel’s facilities are notably outdated. The furniture was worn, and the overall ambiance did not reflect the quality one would expect from a hotel of your advertised standard.

Customer Service: My interactions with the staff were far from satisfactory. Requests for assistance were often met with indifference, and there was a lack of responsiveness to basic needs and concerns.

Billing Issues: Most concerning was the billing issue. Despite being assured at checkout that I would only be charged for one night, I was later informed by my travel agency that I was billed for the full five-night stay. Despite this discrepancy, the hotel has refused to issue a refund, leaving me with a frustrating and unresolved situation.

Given these multiple issues, I cannot recommend this hotel to others.

This hotel can't be even 1 STAR

It is not at all 5 star worthy and the customer service is completely zero. 

When we arrived at midnight (even though they were informed) our rooms were not available and we were given rooms on two separate floors. And when we reached the rooms were not ready. They moved us to another room and they were not very clean either. When we complained to the hotel manager he said they were not informed. Night manager Orhun, said they would move our luggage to the rooms next day when we will go for the tour but instead the morning manager expected us to bring our luggage since the hotel was fully booked. 

They gave us twin beds instead of double beds. 
There are limited options for vegetarian and the hotel is no where close to a 5 star. The washrooms are old and need repair. The faucets and showers are leaking and the toiletries provided are sub standard.

Pathetic hotel, not 5 star worthy !!

Worst hotel I’ve ever stayed at, gave me a broken bed , refused to fix it,  no amenities listed are available , better off going to a hostel

The rooms were ok but beds quite hard . The pool area uninviting and the dining room very functional . 
The best features were the lobby lounge area and the Sky bar . But the main problem with this hotel was its location . Only a short taxi ride to the Suktanmet area where most of the historic attractions are located but it needs a metro ride and a tram ride to get there . Taxis were difficult to get especially for the return journey as they preferred to stay in the tourist areas or by the port for incoming cruise ships . Also when we did get a taxi we were often ripped off by the driver refusing to turn on their meters .

Too far away from the sights !

THE LAST DAYS WAS TERRIBLE, EVEN I MADE THE RESERVATION LONG BEFOER THAT.THEY ASKED TO LEAVE THE HOTEL BECAUSE AS THEY CLAIM THEY HAD A ELECTRICAL PROBLEM IN THE FLOOR BUT IT WAS NOT TRUE.

Here for 6 nights,Cannot fault this hotel at all.
The hotel smells lovely,The rooms are made daily for me and the staff have been lovely.
It's a beautiful hotel with vintage style decor,This hotel has that old style luxury to it.I have found it to be clean and nice and the staff go out of their way for you.Don't let the other feedback put you off and enjoy your stay.

Enjoyed My stay at this hotel

Hotel quality was great. Staff and management very friendly and helpful. Breakfast was exultant. Hotel restaurant was great especially Turkish coffee and sweetswas excellent. I loved this place and the entire staff and management. I missed this place and I would love to stay here when I go on vacation. I would recommend this hotel to anyone and very safe area .

The service is very great and the front desk staff responds to our needs and requests very quickly and efficiently and I would like to thank Mr,Turgut Colak and his staff Kammal , Serdar for their support and patience .

Hotel Akgun Istanbul

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment