Name: Hilton Dushanbe Hotel
Address: Ayni Street 48, Dushanbe, Dushanbe, Dushanbe, 734024, Tajikistan
Rating: 9

Computer

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Currency exchange

Smoke-free property

Security guard

Newspapers

Gift shop

Terrace

Express check-in

Early check-in

Late check-out

Doorman

Fire Extinguisher

Upper floors accessible by elevator

General

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

Minibar

Safe (in room)

Toiletries

Rooms

Accessibility features

Wheelchair access to restaurant

Accessibility

Ironing

Concierge services

Dry-cleaning

Shoe shine

Luggage storage

Telephone

Iron

Services and amenities

Coffee/tea for guests

Restaurant

Restaurant (buffet style)

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Russian

English

Languages Spoken

Tour assistance

Tourist services

Nightclub

Recreation

Parking

Swimming pool

Heated swimming pool

Pool and beach

Photocopy machines

Event facilities

Rental video equipment and computers

Conference Hall

Business

Fitness facilities

Sports

Massage

Steam room

Beauty services

Sauna

Doctor on call

Beauty and wellness

Family/Kid Friendly

Kids

Extra decontamination measures

Health and Safety Measures

Dushanbe Airport

Hilton Dushanbe Hotel

Dushanbe

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The spa of this hotel turned into my favourite place to go. I absolutely love everything about it. Service staff are the most kind and warmhearted people I have ever known. They are always kind and welcoming. There is one person out of them all, which differs from the other ones. His name is Ismoil. Whenever I see him, he always be working and putting effort and doing the best from him side. I’m gonna leave some photos of him working.

Most peaceful spa

The spa of this hotel became my favourite  place to be. It brings me peace and joy. Also they got the most respectful and warmhearted working staff. I noticed one person that is different from other workers is the man called Ismoil. Every time I see him, he got his hands doing something. Here I am gonna leave some photos of him.

Place full of serenity

To be honest, this hotel has one of the best guest welcoming service comparing to other hotels in this city. 
One worker that I admired due to his friendliness and work enthusiasm is a man whose name is Ismoil. The days that I see he is at his work. He is very welcoming and always offers help when needed.

Calmest and most relaxing place from the ones I know about

The hotel is located in the heart of the city. The breakfast was simply amazing. The staff is very professional and helpful. The room was clean and the bed was really good. I would recomment the hotel for short or long stay. It was really a good experience.

Perfect stay

Great hotel with ample size room and ensuite and in a lovely part of the city. Appears to be views from all the rooms and you will notice many skyscrapers. The city is really a stunning night-lit walking city and from the hotel's excellent location,  you can visit many of the sights as well as restaurants, retail therapy and grocery shops.

Top hotel and location

The hotel exceeded my expectations. The cleaniess of the hotel was impeccable from the entrance, spa, gym, bathrooms throughout the hotel, meeting room and my room. I loved being able to utilize the gym, sauna and steam room any time I wanted to because it was 24/7. The restaurants had amazing food and service. I was able to utilize the concierge service which was the best.

Loved the HOTEL

Welcoming environment, courteous staff, clean, great breakfast variety, located centrally and taxi available around the clock. 15 mins walk to the center of the city. ATMs to withdraw cash using Mastercards is scarce there. Hilton is only 7mins walk from the Mastercard friendly ATM. I think it was reasonably priced too.  Great for families as well as business trips. Mavluda in the front desk was the best reception i ever met. 

Great place to stay

The hotel does not correspond to 5 stars. 

There were a lot of problems in the room. The main light switch was broken, which caused sparks to fly when it was turned off and the light blinked at night. The room is not heated and cold in winter. The sewage system made a lot of noise when the water was washed away a long time ago. From the shower, a lot of water is poured overboard, because the glass does not close it completely. 

At the time of check-in, there was no dental kit, a sponge for shoes. And the dental kit was not updated every day. 

In general, no, it's not 5 stars

4 days of business trip

My family and I wanted to have breakfast at the Hilton restaurant on 19 October 2022. Everything was fine, and the food was very tasty. Taking away even a single unfinished hot meal was unsatisfactory for me. The entire serving staff was perplexed, and at some point, a manager approached our table and, without greeting anyone, pointed to the plate and said in a very unfriendly tone: "I am here about this omelette - you cannot take it from this restaurant" and left. 

Thus far, I have had a very positive experience with Hilton and other five-star chains, but I have never felt embarrassed or unwelcome until this day at the Hilton Dushanbe. Although I am not aware of any rules in this hotel, a paid customer in the restaurant has the right to take away food that has been personally ordered and paid for. The unprofessional response from manager A surprised me. Until recently, I believed Hilton would train and promote staff that displayed the necessary competence and professionalism to managerial levels. This was clearly not the case, and this was not the response a guest should receive in the hospitality industry. Very disappointing, and never again.

Never again

A hotel of international standard, located very close to Dushanbe airport (if you do not want to fight with unreasonable taxi drivers at the airport and the weather is nice, you can reach the hotel by foot in 35 minutes). I have stayed there many times over the last 3 years and keep coming back. 

There is no mountain view from the the windows on the Northern side any more, as the other side of the Ayni Street has all new buildings.

When talking to the staff, you have to be patient and make sure, that they understand your needs - this will help avoiding surprises.

Safe choice

Breakfast included

Free Internet

Suitable for children