Name: KM Rocafort Apartment
Address: Rocafort, 135, Eixample, 08015 Barcelona, Spain, Barcelona, Barcelona, Barcelona, 08015, Spain
Rating: 8

Location

Rocafort

Tarragona

Entença

La Nova Esquerra de l'Eixample

Woman and Bird Sculpture

Arenas de Barcelona

Avenida del Paralelo

Spain Square

Fira de Barcelona Montjuïc

Venetian Towers

Mercat del Ninot

Park of Industrial Spain

Sant Antoni Market

CaixaForum Barcelona

Boqueria Market

Casa Batllo

Catalonia Square

Casa Mila

La Rambla

Gothic Quarter

Picasso Museum

Barcelona Zoo

Sagrada Família

Park Guell

Barcelona-El Prat Airport

Montserrat Monastery

Treumal Beach

Santa Cristina Beach

Gnomo Park

Cala Boadella Beach

Pitch and Putt Papalus Golf Club

Santa Clotilde Gardens

Water World

Parish Church of Sant Roma

Lloret de Mar Beach

Sant Joan Castle

Sa Caleta Beach

KM Rocafort Apartment

Barcelona

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed at this hotel for 4 nights. The location is convenient - although not being right in the city centre, the metro Poble Sec is just a block away, making it very easy to make journeys to anywhere in the city. From the hotel, it takes about 15 minutes to the magic fountain and a viewpoint at the Museu Nacional d'Art de Catalunya. 

The room I stayed in was spacious, modern, clean and in a good condition. There is a fridge with minibars. The bed and pillows are comfortable.

Only complaint I had was unfriendliness of one of the staff. I checked in at night and despite of having booked a double room, I was given a twin room. I asked at the reception if it was possible to change to a double room and was told NO, there was no room left and there was nothing he could do. I then explained I specifically booked a double room and even make a request to emphasise this. The reply from this staff was that even though I had requested for it, it does not mean that I would be guaranteed the room type. Well, at that point I was thinking that I did not request for it, I PAID for a double room specifically! I totally understand that this situation could happen and would not complain about it only if the staff had at least showed his willingness to help solve the issue, not just saying NO and refused to help in anyway. I then asked if I could change the room tomorrow, he answered possibly but I had to come back and check again in the morning. I really do not understand why he could not check in the computer right in front of him if there would be a double room available on the next day. Should this sort of information not already be in the system? I asked him again if he could check for me now so that I knew if I should fully unpack my suitcase. He then seemed very bothered and checked in the system unwillingly and told me yes there should be a room available tomorrow. I just don't get it why he did not want to check it for me at first. He seriously need more training in customer service as I think this type of attitude should not exist in a person working in a hospitality industry. Other staff were nice and friendly though.

If it was not because of this particular night staff, my experience with this hotel could have been much more pleasant and I would happily rate it 5 stars.

Will I recommend this hotel to others? Yes, but avoid checking in at night.

Everything is good apart from one of the staff at reception

Take a room to the backyard, the streetside could be loud. 
The room is nice, modern and clean but the walls are badly soundproofed. 
The bed is for us a little bit too hard. 
The breakfast is excellent with different choice of hams - also iberico - 2 different coffee machines (One with pads) and fresh fruits. 
Helpful staff at reception and breakfast room. (On Jan.1. every guest came later for breakfast but only 1 person was serving, being totally overwhelmed with removing the dishes and bringing new food plates. Bad staff planning by the management. But she managed it. 

We recommend this hotel, ist in the near of Plaza Espagna and also in walking dintance to the 'tapas mile' in the Blai street. 

KM Rocafort Apartment

Location

Available rooms

Location

Policies

Check-in terms and conditions

Additional information

Payment