Name: Pont de Val Boutique Hotel
Address: 212 Boundary Road, 1912 Barrage, South Africa, Sebokeng, Sebokeng, Sebokeng, 9585, South Africa
Rating: 6

Air conditioning

Smoking areas

Smoke-free property

Security guard

Garden

Terrace

Fire Extinguisher

Outdoor furniture

General

Non-smoking rooms

Family room

Carbon Monoxide Detector

Rooms

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Barbecue grill(s)

Picnic area

Fishing

Recreation

Parking

Parking nearby

Swimming pool

Spa tub

Outdoor pool

Pool and beach

Massage

First Aid Kit

Beauty and wellness

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

At the boutique hotel

Pont de Val Boutique Hotel

Sebokeng

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We went for a massage. The jacuzzi was not working properly. The water was too cold couldn't stay long. Had to do it just for pictures but couldn't relax.

I forgot my earrings. I communicated same day and I was told the manager in charge has knocked off and will be informed the next day. I had to make that call several times the next day after 9 only to be told they couldn't find them but will keep on looking. It was the 13th and a week later couldn't get my earrings. I should have read reviews before booking. Pont De Val have thief's and it looks like this was not the first incidence. Will never go there ever again

My earrings were stolen

This place is horrible and you can see the desperation from their workers. They employees are good but the actual company is not good and not treating employees well. They make employees work double shift more than 14 hours and pay them R3000…overworking results in poor service. I wouldn’t recommend anyone go to this place.. this place is braking a lot of employment acts and will be under investigation soon

horrible place full of discrimination

Stunning venue but service, food and staff a let down. I have been here a couple of times and even though the venue is outstanding the room service, restaurants, and mainly the food are very disappointing, every time. 

Such a pity It had huge potential!

Will avoid going back after numerous let downs.

I would stay away from this place . The service is quite horrendous and there are thieves. 

They call you multiple times to arrange a reservation at the restaurant, and that’s about where the service ends . We stayed at the villa - the cleaners never came at a suitable time. We were out in the day - only to come back to a dirty unit and then called for cleaning around 4pm. The unit does not have the basic cutlery and crockery . No bowls , plastic, not enough glasses. Don’t even think about a tin opener or a cork screw !

The worst part about the experience was that credit cards were taken from my bag and my husband’s leather jacket was stolen. He left it at the unit and 30 minutes after leaving , we called to report this (saying that we will arrange for the jacket to be picked up ),but they claim there was nothing there. We literally just left there , so it was clearly stolen. I have opened a police case as this needs to stopped before happening to other occupants . It’s been almost two weeks and I am still waiting for management to give me a call. 

The place has so much potential, but there is a massive lack of service and worst of all your belongings are not safe!

Belongings stolen

Great atmosphere, loved the apartment and its beautiful surroundings..the lake, the green and the green space. Our bed was comfortable, but sadly our kids single beds were very hard. We had to let the kids sleep in our bed and took the single beds for the rest of the two nights.

Great escape

Check in only at 3pm, told we will get a call when room is ready. We had to go back to reception at 3:30 to check what’s happening, receptionist thought it was funny when told we’ve been waiting for her call. Three nights not one appetising meal. I travelled with teen boys who are not fussy eaters but even they couldn’t stomach the food. We drove to Woolworths in Vanderbijlpark to stock up on food. Room was dirty with spider webs all over inside and out. Couldn’t even use patio as it was not clean. Booked an Easter lunch and could only eat starter and nothing else. Food was disgusting, money down the drain. Spent the afternoon listening to people complaining and disappointed as I was. A beautiful establishment lacking in everything from staff shortage, to management and general creativity to make it an establishment of choice. 

A disappointing stay at a beautiful establishment

The lady at the wine tasting was working alone in a  very busy day, she had to call someoneto help after we waited a while....Easter Sunday was a terrible experience...People were queuing to eat for at least 45 min/ 1 hour..I even ended up giving up because there were people still in front of me...for the people who ate; the food was raw...really bad...we then went to the other side/ restaurant..where we waited for 2 hours and there were no Waiters available ....we ended up booking for a restaurant in jhb..
It was a terrible experience , especially when you have kids expecting to have a great Easter experience...we wasted money for a Sunday lunch that we did not have...we hope to at least get a refund. We asked for the manager who was nowhere to be found


Pont de Val Boutique Hotel

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