Name: Leika Airport Lodge
Address: 88 Dann Road, Kempton Park, Kempton Park, Kempton Park, 1620, South Africa
Rating: 6

24-hour reception

Smoke-free property

Ticket assistance

Garden

General

Laundry

Luggage storage

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Area shuttle

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Recreation

Free parking

Parking

Business center

Business

Pets Not Allowed

Pets

Location

At the cottage

O.R. Tambo International Airport

Grand Central Airport

Lanseria International Airport

Wonderboom Airport

Leika Airport Lodge

Kempton Park

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

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A review of Leika Airport Lodge

Anonymous G

19 reviews | Active since Oct 2019

16 May 2021, 23:25

VERY VERY BAD SERVICE AND AN ARROGANT OWNER

Terrible! There was a power outage. I spoke to the owner that day as I incurred a lot of expenses. I had to rent a room. Water is cold. After explaining to the owner the expenses I have incurred. The owner just said she will refund me R150 and not expenses which I have occurred for going to a motel. The motel cost was R380. The owner only wants to refund me R150. Then when I mentioned moving out and that I would like to do so as soon as possible. The owner refused to give my money as well as pay back my full deposit of R2000 which was paid upon me moving in. The owner's responses were terrible. The electricity went off again tonight and no generator or anything was there. This is the worst guest house. Owner's responses : Good day, This is Mr Styger. Firstly the electricity problem. That is not my problem. As we sign a terms and conditions upon moving in I am sure everyone expects the same from the owner. If I were to go to a guesthouse and something like that happens then the guest house will either get a generator or make other arrangements to compensate. Firstly I paid R380 for accommodation for last night which I expect to be reimbursed or credited. Its winter so cold showers is not exactly pleasant. My ready made dinners are going bad, more expenses. I cannot make my dinners, because there are no electricity. So I have to order take aways. Even more expenses. No wifi and I need wifi to work. That is time and money. So I don't know what you intend to do, but as the owner of the guest house I expect a solution. This is totally unacceptable. Owner: Hi, I have been on the phone with Ekhuruleni since Saturday night and they have a standard turnaround time of 36 hours to change or fix a meter. I called them a few minutes ago and they said their technicians are working on it and we should have feedback shortly Me: Standard turn around time 36 hours?! I am sorry but that does not fix the problem. Then the owner has to hire a generator or get Ekhuruleni municipality to provide generators but something has to happen. Owner: [05/10, 09:09] +**********0: Easier said than done I am afraid [05/10, 09:09] +**********0: I will give you feedback once I hear from them [05/10, 09:24] DEON: This is really terrible. Like in really. Other guest houses won't just wait on feedback that I promise you. Something needs to be done about this. Just to put things a litte more in to perspective for you. You are going to an hotel and they have a power outage. Then they have generators or they compensate you by booking you into another hotel if they don't have generators as you as the paying client would expect that. My room's card looks terrible and damaged as received. I have to pay R50 if I lose the card a card that is not even a complete card. You are a lodge/guesthouse and not a landlord. [05/10, 09:27] Me: This is firstly not even something as a client that I have to ask for. [05/10, 09:59] +**********0: Unfortunately dealing with a remote Callcentré and each call taking up to 25mins to answer is not something I wish upon anyone [05/10, 09:59] +**********0: As I said it is out of my control altogether and no matter what I do, unless they fix it on their side it won’t help at all Thank you. I understand. Just letting know. I will be giving notice end of the month. Due to what happened today partially and closer to work. I would however like to be reimbursed and my deposit paid to me as I spent R380 for accommodation to have a warm shower and electricity and wifi to work thanks. Hi Deon while I understood you wanting to leave despite this being out of your control, the rent equates to R150 per night which I am happy to refund as you were without power for one day. It’s ridiculous to expect more than double what you paid. You also paid the discounted rate for a minimum of a three month stay and also did not give a full months notice however I will refund your deposit and the R150 for the one night. The rent however will be the full amount of R5000 which is our one month rate. I think this is more than fair. Well if so then you will deal with my fathers lawyers. Easy as that. So we expect our rent money paid upfront and then the refund for one night and deposit. That's it. I found a better place. [05/10, 20:07] DEON: Will give them your details because as mentioned what happened is unacceptable and that is my reason why I want to move and found something better. [05/10, 20:10] DEON: The R150 refund is fine. We just want the rest of the rent money and deposit that is it [05/10, 20:11] +**********0: Absolutely- let’s go the legal route because any lawyer will explain that my offer was more than generous. Am happy to take this to court [05/10, 20:12] +**********0: Also retract the offer [05/10, 20:13] DEON: Well then we do that. Because I paid my rent long before due. Otherwise I will stay my month and then I want my deposit. That is it. [05/10, 20:14] DEON: If not then we will go the legal route and get my father's legal team and advocate on this. As I do feel I have a choice. [05/10, 20:15] +**********0: You clearly don’t understand that that is exactly what I offered you in the first place [05/10, 20:16] DEON: Oh okay then that is what we want. [05/10, 20:18] DEON: We want that that is all. So end of month then I am out. I don't even have a decent card. You must see my card! [05/10, 20:24] +**********0: As I said I will refund your deposit plus R150 for the one night less R500 being the fee for less than three months stay. The total refund will be R1650. Legally I am not obliged to refund your deposit as you did not give a month’s notice so this is more than fair. Any lawyer will tell you that [05/10, 20:25] +**********0: I will find out about your card [05/12, 10:32] DEON: Hi there , Sorry to bother. The card has not been sorted. Firstly. Secondly I am not too happy about you keeping R500 back as I lost more in that one day than you did. If I have to calculate my losses my losses including my work comes out at R2500. And if possible can I have my deposit paid to me as I have to pay deposit at the other place. I mean I am staying the month which I think is more than fair. [05/12, 15:50] DEON: Good day, Hope you are well. I am still awaiting your answer and then my card? [05/12, 16:44] +**********0: Hi Deon we agreed on terms that were unrelated to your card [05/12, 16:45] +**********0: As I said if you are unhappy you are welcome to go the legal route as this is a huge compromise on my part already [05/12, 16:51] DEON: You just want to take in money and not do anything. It is about the service and the electricity that I want to move and the way you handled the situation. The card is an issue. One don't give your clients cards that looks like that. You can bet yourself that I will be putting this on hello peter as well as booking.com reviews. Your communications firstly. Secondly. I compromised by agreeing to stay until month end. So I am sure you can give me my deposit. As mentioned to you as well. I have lost far more than you had and had to pay for accommodation and take aways which the accommodation was R380 and food R224. And then not to mention the money I lost with my work. I feel R1850 would be suitable to refund me atleast. [05/12, 17:06] +**********0: Deon you gave part notice and are leaving at the end of the month. If there are no damages you will get the deposit back as discussed. You can’t propose a different solution every day based on how you feel [05/12, 17:07] +**********0: I really don’t have the time for this when the only real issue is a municipal problem that lasted under 24 hours. I suggest you get some advice in this regard and as mentioned that is my final offer [05/12, 17:07] DEON: I spoke to my father about this. And this is how my father also feels about it. [05/12, 17:08] +**********0: If you’re not happy then let’s go legal [05/12, 17:09] DEON: Its not about time. Its about money. I even paid my rent before it was due if you checked. I still had expenses that I have occurred. The ecomotel. Take aways. For there being no electricity which was supposed to be put in already. [05/12, 17:10] +**********0: That’s the rule anywhere [05/12, 17:10] +**********0: Payment upfront [05/12, 17:11] +**********0: As I said it’s my final offer so please refrain from bothering me [05/12, 17:18] +**********0: Grow up 
This is not a way to speak to a client at all.

Please feel free to contact me anytime about this lodge. **********

Very bad service and arrogant owner

I booked this lodge from Durban through Hotels,.com, to stay one night, I payed in advance, 2 days before we left I tried to ring them to order their free transfer from airport, but could not get hold of them, they only had 1 telephone number so I tried Hotels.com as well & they could not get them either. When I got to airport in Jhburg the reception also tried them so I had to catch a taxi there at R150 which after a fight we were refunded.  The place was a dump & so scary, in was all dark and had to hoot at gate 4 times before we got an answer & there was only a night watchman on duty. no reception or owners to show us in.  It was like a barn & no resturant  or anything in the fridge to eat or buy.  The watchman gave us a menu to order  from Steers. We tried to get hold of the owners which after 15minutes we managed to find them.  She was apologetic & returned the R150.  What an experience dont stay here rather go to a Hotel where it is lit up and in a good area, unfortunatey I went by other reviews which were ok.  but nothing like we experienced at this dark, dingy place with noone to welcome you or open the gates.  The bed was a concrete slab with a mattress. Jill

Stayed here on 5.9.2017 for 1 night

This place needs a serious overhaul. The tap in the bathroom spurted out water and splashed all my clothes. The fridge was a mess of mould. No coffee or milk was provided and the room was terribly cold. The only real service was the   airport shuttle, On time and very professional.

Overpriced

The Leika Lodge is close From the airport, rooms are nice, very clean, and the staff is efficient specially Joel the manager, very helpfull he Will pick you up  from the airport and back free without any problem, and drive you allround also -just have to pay gasolin-... so what? The wifi is very very slow, and the noise could be disturbing even if the windows do their best to isolate from  the outside noise...  I slept very well ... and finally its a good deal 😊 

Nice room, excellent staff, close but...

Included in the low price are transfers to and from the airport. Trivino the manager, was on time to fetch us at 10:30pm and organised an uber at 5am. Transport was comfortable, less than 10 minutes away. Rooms were neat and equipped with everything. Didn't include breakfast as part of our stay so can't comment on that. Overall very convenient, pleasantly surprising stay over.

Perfect for overnight stay

Planes take off just over the hotel. A road very noisy in front of the rooms. No indoor place to take the breakfast. And the breakfast just horrible. No garden.
The rooms are good and clean.  With a fine decoration. A mall with restaurants more than 1km away. So with no car you have nowhere to,go.

What a disappointment.

Good value for money but free WiFi not available in room due to weak signal.

The staff are extremely good - forgot a watch and I was contacted aftet check out and advised that it wad handed in at reception! Well done and thank you!!

The staff in this lodge is amazing! They'll help you with anything. Food is delicious! Room is clean with flatscreen, fridge, microwave and thee/coffee. Breakfast and supper is great and will be served in your room. It's close to the airport so the only downside are the planes flying over, but you get used to that...Would recommend it!Special thanks to Nirvashnee and Michelle

Leika Airport Lodge

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