Name: Casa Santurce - Hostel
Address: 1050 Calle Mariana, Santurce, Santurce, Santurce, 00907, Puerto Rico
Rating: 8

Smoke-free property

Terrace

No elevators

Reception desk

General

Laundry

Luggage storage

Services and amenities

Common kitchen

Microwave oven

Meals

Free Wi-Fi

Internet

Billiards

Recreation

Free parking nearby

Parking

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Condado Beach

Escambron Beach

Isla Grande Airport

Luis Munoz Marin International Airport

Casa Santurce - Hostel

Santurce

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Staff

Staff and service is excellent 10/10Property can use significant investmentBe careful with the lose dogs on Calle Marginal

We booked this room just a week before our Puerto Rico trip and got a private room at  around 55$ which was dirt cheap compared to hotels in San Juan. We knew it was a hostel and based on the price we had our expectations set real low. It turned out to be better than we expected. Both the room and the bathroom were small but we have stayed at even smaller homestays before at more expensive rates. There was a bar next door and there was some noise but not too disturbing. On one of the nights we had a few of the other guests being somewhat loud quite late. But other than that, we liked our stay there. The hosts were courteous and accommodating to our requests. The bed was comfy. It had a great location and uber rides to downtown were just around 4 $. The only suggestion I have is that they provide blinds or curtains for the window since our room stayed always illuminated from the corridor light.

Decent place in a great location

Honestly, it was not what you see in the pictures. If you want to go to a good place in PR, that looks folkloric and rustic where you can at least feel save while you sleep, this is not the place.

The staffs was really great and helped me every time I need, but the room I was was not so good, it was hot and the facilities in the bathroom were really poor

Love the place! Love the vibe! Everyone is nice and welcoming!

Will return! Loved the stay

I traveled solo for the second time and as a woman, it can be a little nerve racking. The staff and volunteers at Casa Santurce made me feel so welcomed and even though I arrived at 2am after the check in hours were closed. One of the staff members, Kelly, happen to come out and get me into my room! I was so thankful and grateful! I was ready to sleep on the floor lol. Sadie, Wasabi, Justice, Carmine and Sunny were such kind and real straight up people! Which is hard to find so thank the Lord for them !! They helped me figure out the bus, activities I could do and genuinely were just fun to hangout and converse with. I’m loving this hostel life and even when the AC broke for one night they were so apologetic and quick to get it fixed the same day! They were even willing to move any of us to a different room with a working AC if they couldn’t figure it out. But they did! This house is also pretty central to anything near San Juan so it made getting around with a quick Uber or even to walk. The other people staying in the hostel were also super friendly and great to check out places together with when I didn’t want to be by myself! This is a great place to meet people from different parts of the world and turned into some good new friends! Gracias por todo Cafe Santurce y nos vemos pronto!!!

Grateful and love this place!

I didn't like anything about the property. It was dirty. The bathroom was dirty. Very little water comes out of the shower while taking a shower. The toilet never stops flushing by itself. There's roaches running around the room, some got into my suitcase and at that point, it was very late at night but I managed to book another Hotel I called an Uber and got the heck out of that place. I managed to stay only one night. I still had 3 nights left, but they refused to give me back my money for the remaining nights. Worse place EVER!!! I will not recommend Casa Santurce to my worse enemy. I still would like to get my money back. Expedia should not promote this place on their site.It makes you guys look bad. This place has so many bad reviews and I should have read them. I wasn't thinking. I still want my money back.

This was my first time at a Hostel. I didn't know what to expect. All I can say from the very beginning it was not what I expected. The picture on the website and on Expedia etc...is a lie. The place is  in a bad shape. Dirty unclean environment. Roaches running around, even inside my suitcase. The toilet is dirty and continues to flush itself all day and night. The shower head needs to be cleaned or change because only a sprinkle of water is coming out of it to shower. Power outage, which resulted in no AC and no water. No generator! This was such a bad experience I just stayed one night. I called for my 3 nights refund, but did not get it. I want my money back for the inconvenience and for me having to pay for another hotel to stay. 
Please save your money to stay in a better cleaner place. NOT THIS ONE!!!
CASA SANTURCE IS A DUMP! DO NOT GO THERE!!! You will regret it, and will be writing a review just as I'm doing  right now.

DO  NOT STAY AT CASA SANTURCE HOSTEL!

I stayed in a private bedroom. I didn't receive the self check in email. Luckily, someone who worked there was hanging out and could help me after hours, as I arrived after midnight. The room is extremely basic, but the bed was comfortable. There was electricity when I checked in. There was A/C. There was Wi-Fi. No electricity, and no water whatsoever on the property nor neighboring properties due to an electrical outage in the neighborhood when I checked out. I did get a quiet and comfortable night's sleep.

Casa Santurce - Hostel

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