Riad Marrakech House

Arrived at the hotel and was impressed by the exterior of the building and proceeded to book in . Our first room didn't have a balcony, and as we were travelling with our daughter who has limited mobility we went to reception for a room change. Karim on reception was very understanding and we were offered a room on fifth floor with balcony with no issues, infact Karim turned out to be really helpful and a genuinely nice man. Now this is where some people are mistaken in previous reviews, this hotel is typically Moroccan and is furnished as such,which gives you the authentic atmosphere , you realise your in Morocco . Our room 504 was perfect for us, furnished in typically Moroccan style with air con which worked great in the hot weather and hotel wi-fi which also worked for Wattsapp to make the folks at home jealous LOL 😂. (We live in Windermere where they just had their first frost while we baked in 35C.) The rooms were serviced nearly everyday by Ilam and Ikram who are lovely ladies who work in searing heat but still have a smile every time you see them, so no complaints whatsoever about housekeeping. So to summarise if you want to stay in an authentic Moroccan hotel, that is spotless this is an ideal choice, and for those who have scored the hotel 1 star, maybe you are better off at Morecambe munching on fish and chips and moaning about everything. Finally i have to mention Layla a lady who we think maybe the owner, many thanks to you and your staff you are amazing people, you made our holiday really special, 5 stars from us. Xx