Name: Macan Ché
Address: Calle 22 #305 x 33 y 35, Izamal, Izamal, Izamal, 97540, Mexico
Rating: 9

Air conditioning

Smoking areas

Ticket assistance

Garden

Terrace

General

Family room

Shower/Bathtub

Shower

Rooms

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Sun Deck

Recreation

Free parking

Parking

Swimming pool

Outdoor pool

Pool and beach

Beauty and wellness

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the guest house

Room amenities

Macan Ché

Izamal

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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22-beds

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24-beds

25-beds

26-beds

27-beds

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3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The site is beautiful, but that is what gets all the attention from management. The room, not so much. The bed was comfortable. There is a bedside light. Wifi was good. AC works. There is a 20 gal. filtered water dispenser in the room. What Mexican staff I could find were sweet. The breakfast was plentiful, if slowly served. The place is walkable to the major attractions.

Disliked · The room is tired. No chair, or table apart from the nightstands. Linens and towels are old. No towel rack in the sink area. Dirty bath mat. Hot water was hard to get and a trickle when it arrived. The outside light was burned out. No housekeeping, but a card requesting a tip was on the nightstand. In Mexico one is asked not to flush any toilet paper. The bin with used toilet paper was not emptied until I asked after the second night (I stayed 3). That should have happened once or twice a day. Room needs fresh paint. There appears to be a newer toilet installed, but the tank is a different size and management didn't bother to paint the wall behind it before installing. There was rarely someone behind the desk after check in.
The owners are not Mexican. They are European and appear to have a pipeline of guests from their own country with whom they converse. Others, not so much. The son of the owners, a man I guessed to be in his 20s, appeared to be entertaining a group of friends during the time I was there. They were the center of attention of staff and were the dominant presence on site. Being in the dining area when they were present was like being at a private gathering without an invitation.
The price was too high considering the conditions and prevailing rates in the area. Management needs to do much more regular maintenance to bring this place up to a standard worthy of the price. 

Outside better than in

A very quiet and peaceful large property.  Beautiful pool area.  It is all like a well-tended jungle, and all walkable to the Centro.  A wonderful weekend getaway from work in Merida.

Beautiful, tranquil spot with a good breakfast included.

The way this hotel treated us is a DISGRACE!  It happened today as I write this review.
  We are a family with two 4 years old children.  We had booked one night from February 26-27, which was charged to us by the Hotels.com booking site.
  During the check in, the manager tells us that she has not been paid and asks us for payment, which we refuse by showing her our account statement with the amount debited.  And there, amazement, she refuses us access to our room!  Without hesitation, if we don't want to pay, we have to leave with our two 4-years-old children!!  It was 5 pm.... and we had to find a hotel room!  There was no question of paying twice for this hotel!  We had never experienced this before and yet we travel a lot.
  The least of things would have been to accept us and then see with the booking site to be paid.  Especially since on our side, we had been debited...
If you don't want to live the same misadventure, don't book the Hotel Macanche in Izamal. I'm still angry as I write this review... I can't believe we got kicked out of a hotel we paid for!  This is simply UNACCEPTABLE and INEXCUSABLE.

This hotel is a disgrace

This is not the typical hotel. It's a beautiful space surrounded by the nature. No TV, but you don't need it. Attendants were super nice and helpful.  My wife would have preferred to have more or bigger pillows, and I found the bed a little hard, but those small details didn't really affect our experience.  It's located a bit outside main streets, but allowed us to walk around this beautiful town.

Like in the jungle :)

About five long blocks from the center of Izamal, this B&B has several cottages grouped around a thatch-roofed restaurant. Breakfasts are tasty, and meals which you order (in advance) can be quite good, like their spaghetti puttanesca.

Cozy, Good Breakfast

Great location and rooms.  Great food and breakfast.

The hotel grounds are jungle like which was lovely and the pool is nice. The hotel itself feels run down. Breakfast was very slow and the food was ok, nothing great. We paid for two rooms with a king and a twin and one of the rooms we got had only one double bed. I asked about it and was told all the rooms cost the same and they could not accommodate my request despite having reserved it. One room had a mosquito net over the bed. The other room did not and there were a lot of mosquitos in the room at night.   I’d recommend Convento hotel over this one. My friend stayed there and it was better overall.

Macan Ché

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