from 1,721 PLN
Excellent
What was good
Grounds were nice, we enjoyed that there were lots of different pools and areas to go. We aren't big party people so liked that they had a pool with activities and music but other pools that were quieter and surrounded by jungle. Beach was nice and loved that it was it's own little cove so we didn't get anybody outside the hotel walking around or selling us stuff. Being able to snorkel was a plus, not super pretty but still lots of fish and we saw some stingrays. Nice change from just swimming in the ocean. Last few days lots of seaweed came in so made it less desirable to be at the beach but not the hotel's fault.
What was bad
The rooms were very tired and needed updating. Shower didn't drain well, lots of dents/chips in furniture/walls. Shampoo and soap were only toiletries. We asked for lotion and told us they'd get us some but never did. We also traveled with another couple and we both had issues with thermostat. Their fan didn't work half the time, our temp couldn't be moved higher than 19C, theirs couldn't go below 19C. Just in general, everything needed update. The Concierge outside our room could only help with dinner reservations and told us to talk to front desk anytime we needed anything. I didn't like that we had to make dinner reservations - we only were able to get 8:30 dinners so missed all the shows. Buffet wasn't expansive and same 5 fruits. Others I've stayed at had massive buffets with lots of variety. Staff was not very friendly - they seemed tired and annoyed whenever we needed anything.
Enter your dates of travel and we will display the current prices
No dates selected
If you don't know the specific dates yet, select approximate dates to see the price estimates.
Carretera Federal Cancún-Tulum, Zona Costera, Km 258, Akumal
Location
Everything you need is in one place. Resort «Grand Sirenis Riviera Maya Resort & Spa - All Inclusive» is located in Akumal. This resort is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xel-Ha Water Park, Xcaret Eco Theme Park and Coba Ruins.
At the resort
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a steam bath and a spa center. Guests who love doing sports will be able to enjoy a fitness center, a table tennis area and a yoga area. You won’t be bored as at the resort you will find a ping-pong area.
Here, you can treat yourself with water procedures as there will be a pool and an outdoor pool. Children will be happy, there is a playroom for them. To book an excursion, consult the tour assistance desk of the resort. Accessibility: there is an elevator/lift.
At the guests’ disposal, there’s also a laundry, an ATM, a chapel, car rental, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish and French.
Room amenities
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is an alarm clock, a shower, a mini-bar, a bathrobe and slippers. The room equipment depends on its category.
Facts about the hotel
Type of electrical socket
Type A
127 V / 60 Hz
Number of rooms and floors
934 rooms • 3 floors
General
Rooms
Accessibility
Services and amenities
paid for separately
Meals
Internet
paid for separately
Transfer
paid for separately
Languages Spoken
Tourist services
Recreation
Parking
Pool and beach
Business
Sports
Beauty and wellness
paid for separately
paid for separately
paid for separately
Kids
Pets
Health and Safety Measures
Check-in |
---|
After 15:00 |
Check-out |
---|
Until 12:00 |
Availability | Price |
---|---|
Early check-in / late check-out is possible | 15 USD |
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. |
In cash | By bank card |
---|---|
In the currency of the hotel — MXN |
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one. |
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to [email protected] |
Excellent
Based on 23485 reviews from guests around the world
Cleanliness
8,1
Hygiene products
Location
8,3
Meals
7,5
Value for money
8,3
Room
7,6
Service
8
Wi-Fi quality
8,3
Registered service mark in the European Union