Name: Basic Hotel
Address: Bandaran Berjaya Lot 66, Bandaran Berjaya, Kota Kinabalu, Kota Kinabalu, Kota Kinabalu, 88000, Malaysia
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Newspapers

Express check-in/check-out

General

Non-smoking rooms

Room service

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Luggage storage

Wake-up service

Iron

Services and amenities

Bottled water

Meals

Free Wi-Fi

Internet

Car rental

Transfer

English

Chinese

Languages Spoken

Parking

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Kota Kinabalu International Airport

Basic Hotel

Kota Kinabalu

Pictures look actually quite good but when you go to the hotel you'll notice that it was a trap. Some things in the rooms are quite okay looking but then there is much to improve. For example floor under the bed hasn't seen vacuum cleaner since second world war. Also we didn't sleep at all because there was rats inside our rooms walls walking all night. And they were loud. 

Rats inside the walls

The bathroom very small and no rack to put the towel
There is NO Wifi at all..unable to connect and there no connection at all
Please improve about this!
The space in the room also very limited. They only provide 1 towel,have to request for extra towel. At night unable to sleep due to the location of the hotel nearby with karoke place and pub. Worse, there no parking lot provided if you using own car. And have to pay saman if you never provide coupon..
Conclusion, i will not visit again,thx

Speechless

I booked the hotel initially via booking.com where it says the property accepts credit card as a payment method. When I tried to check-in, the staff said they don't accept credit card. The owner then showed up asking me to withdraw cash or change currency to pay in cash. It was 10:30pm. I explained to them I could only pay via credit card. The owner then replied saying it's a fault of booking.com and said they are a budget hotel how could I expect to pay via credit card. All of this was not helping for a customer. As I was thinking what to do next, the owner said I could cancel my booking on booking.com and booked via agoda where they take payment in advance via credit card. Great! problem solved. So I rebooked a family room on agoda with higher rates ( my own costs) and was given a small room with a window on the third floor. All the noises and cooking smells went straight to the room. The cooking smells were so strong that I had to ask to change a room without window. Luckily this was something they could do. Oh and the AC in my room was not strong enough I got up sweating several times at night...

below average

The hotel doesnt have any lift, so please dont stay here if you have just climbed mount kinabalu like me. The room is clean and comfortable but quite small and congested. Toilet cleanliness is 7/10 and can be a bit smelly sometimes

Okay

You pay more and get a larger room (around RM 120) clean and convenient. Get a room in the back away from nearby karaoke bar and establishment playing music around 5am on Sunday morning - have no idea what this was. Staff pleasant enough. There are cheaper but smaller rooms at the hostels nearby

good sized room, clean

Nice clean room with attached bathroom. Provided with fresh towels when needed Staff were super helpful with helping us book transport, providing drinking water and printing boarding passes. Would definitely stay again! 

Great stay at Basic Hotel!

I was expecting basic, but this was just filthy. The bed sheets were dirty, it looked and smelt as if they had not been changed since the last guest. The floor had dirt all over it. The location is not great, the street is one of the worst i walked down in my whole time in KK, there were rats out the front feeding. There is a bar across the street which is extremely noisy all night long. The WIFI was not working. The shower was dirty, not sure if they have ever heard of bleach? I actually wore flip flops, its was that gross. The air con was smelly and even on 24 degrees, freezing cold. Honestly wouldnt stay here again, there are better places down the street for only a few more RM. Unfortunately couldnt get out of this booking.

Basic Hotel

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