Name: Hotel Rainbow
Address: Lot 25, Brinchang, Brinchang, Brinchang, 39100, Malaysia
Rating: 5

Computer

Air conditioning

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

Ticket assistance

Television in lobby

Fire Extinguisher

Reception desk

General

Non-smoking rooms

Room service

Family room

Smoke Detector

Cable TV

Minibar

Hairdryer

Shower/Bathtub

Shower

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Tour assistance

Tourist services

Parking

Parking nearby

Free Parking on Premises

Meeting and presentation facilities

Business

Golf сourse (within 3 km)

Sports

Babysitting and childcare

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Ipoh Airport

Hotel Rainbow

Brinchang

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Description of the room is not accurate. Rooms are very dated and not well maintained at all. We booked a Twin room and a deluxe Triple room. The Triple room hardly had any walking space, definitely not what was shown in the pictures. Rug is dirty, no housekeeping done at all. There is no shower curtain provided so the toilet floor is constantly wet and no floor mat is provided. Had to ask for more towels so can be used to soak up the water else will be dangerous for elderly guests. Even then, when we asked the reception for more towels, they replied they don't kmow where they are kept as the housekeeping staff are no longer around. At my insistence, they managed to call someone to ask for the store where the towels are kept.Overall, very bad experience for the 2 night stay and definitely not worth the money. The only plus point is its location which is close to many eateries.

Terrible hotel, not recommended.

I stay for 2days and 1night here. Left my 2 jackets in the room and call the hotel day after check out to ask if they found anything in the room but they told me they did not found anything in the room. I am really sure that i hang the jackets inside the wardrobe but they keep assuming that i left it somewhere else. Poor management team and dishonest.

Bad hotel bad staff

This hotel seem a bit old
The bath tub got some defects on it
The furniture in the room looks like its been there for quite some time
The location is very convenient as there is a mini market just next to the hotel
It is located in the centre of Brinchang town.

Hotel a bit old

Room was nice, bathroom is clean and oK, some parts in the room can be improve like moulded door, windows, and fridge/minibar need to be service from time to time. Travelling with baby might need fridge to store babies foods and our room minibar cannot be used. Inform the front office crew and maintenance fixed it, saying the minibar a bit slow to cool down, until then we never open the minibar door cause was thinking to let it cold af, however it is such a shame cause minibar remain the same and can’t be use cause not cold at all. 🤦🏻‍♀️ this one u may improve it ok?? 

No breakfast. Iron on the GF. Would recommend to put iron on every floor for guests convenience. 

Comfortable beds, clean towel even towel got holes on it 😅 ... hot shower is a must and they have it  both for shower and hand sink💪🏾 friendly front office staffs. Quick service for Indian Lady work there for evening and next morning shift for her quick action/feedback to guests when theres a request. 

Sure we will be back but we’re not dare to recommend this hotel to someone else or family members.  

Overall, its a 50-50 review. Thanks all. 

50-50

Location is great as restaurants and shops are just besides the hotel.However, the hotel is very rundown. We took quad room and the room has no view at all. The shower curtains were dirty and the tiles on the bathtub were chipped off. Paid RM804 through Agoda for 2 nights and it was not worth the money due to the condition of the room and it was without breakfast. Fortunately, the staff were friendly and ready to accommodate change of room but all rooms very equally quite bad condition, so we did not have much choice as we have already paid before hand for the rooms. You can get better rooms or Airbnb for this amount of money in Brinchang. 

Rundown hotel

We can understand that our room is not ready at around 9am in the morning, but they only gave us a non-secured nor monitored place to store our luggage.

When we finally check-in around 3pm, my mum saw one of the house-keeping girls lying on our bed in Rm 201! On another occasion, I even witnessed another house-keeping girl using that room to do her make-up! Chemical smell from her hair and body lingering in the room, plus black stains in the bath tub, forced us to change room within the hour after checking in.

The new room 203 given to us was not any much better. The ceiling leaked at the exact spot such that water dripped onto us when we’re using the sink.

The plump female receptionist don’t take initiative to solve problems in the new room too e.g. no shower curtains nor hair dryer. Instead, we have to think and suggest solutions on their behalf, and we hardly see any follow-up actions even after polite requests for basic services. After a few unanswered requests, I knew that it would be wasting my time and effort to get them to activate the TV.

Even after boiling for several rounds, the kettle still emitted a sourish taste into the water!

Try not to ask the plump female receptionist for info around the vicinity, she either has even less knowledge than a tourist, or is deliberately giving you all the wrong info, even on basic things like cab fare to the next town or the nearby market location.

Bedsheet comforter was stained with black dots.

The room sound-proofing was so thin, we could hear from level 3, the motor traffic behind the hotel. It is thus difficult to rest before late night.

Based on our experience, room service stopped around 4pm.

The only reason that kept us from changing our hotel was the good bed, consistently warm shower, and our bulky luggage.

Its unlikely we’re coming back to this place again.

Low Services and Facilities

Good especially for family vacation. Environment is good.

Nice hotel.

- the hotel is strategic because near restaurant, mini market- limited parking- wifi not connected- staff very friedly- room comfortable and clean

Everything is ok accept parking very2 terible.I'm stay with my family quad double room. Corner room with window. Wifi very fast.

Hotel Rainbow

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Payment