Name: Rakuten STAY VILLA Yatsugatake
Address: 10144-3 Kobuchisawa, Kai, Kai, Kai, 408-0044, Japan
Rating: 0

Air conditioning

Heating

Washing machine

Fire Extinguisher

Electric car charging

General

Slippers

Toiletries

Rooms

Coffee/tea for guests

Restaurant

Kitchen

Kettle

Meals

Parking

Conference Hall

Business

Pets allowed

Pets

Location

At the villa

Room amenities

Matsumoto Airport

Rakuten STAY VILLA Yatsugatake

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

All the outdoor furniture (table and benches) on the terrace (including the wood deck) were completely covered in yellowish dusty pollen and hadto be cleaned in order to be used. We sat down unknowingly and our clothes got really dirty from all the pollen. The rubber outdoor sandals were only one size and too small. I’m a womens US size 9 or 39 European size. I had enormous trouble signing into my YouTube account on the tv, which wasn’t the case last time I stayed at a different Rakuten stay villa where it was very straightforward. Buy my kid insisted in watching his favorites in his YouTube library, so, after a few video calls with the call center and getting help, I was finally able to sign in. It’s a bit inconvenient that they don’t have any staff at the location that can come in quickly to help with these kind of issues. Everything has to be done over video calls with the provided tablet. They only have partime cleaning ladies on location. One cleaning lady was sent to clean the terrace (the cleaning took like more than 30 minutes, because the layer of pollen was that thick) but could not help with our issues regarding YouTube. Other than that, the property is clean, pretty conveniently equipped and the beds are comfortable. We had such a good experience last year at another Rakuten stay villa and were expecting kind of the same quality, so it was a bit disappointing this time.

Rakuten STAY VILLA Yatsugatake

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