Name: Hotel Charring Cross
Address: Garden Road ,Ootacamund, Ooty, Ooty, Ooty, 643001, India
Rating: 4

24-hour reception

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Cable TV

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At the hotel

Coimbatore International Airport

Hotel Charring Cross

Ooty

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

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18-beds

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2-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My self sandeep, I had stayed this hotel for 3 1/2 day in ROOM NO -110.before going out I gave the key in reception for cleaning purpose.on 1st day they didn't clean the room.the climate was very rainy the room become very dirty with water and mue.on second day I gave the key and told to clean room and change towels because they r wet.while cleaning they theft my wife wedges( heel cheppals) and opened her jwellery  pouch.luckly in that pouch no gold items were there.after I went to the reception and told my wife cheppals was missing plz ask concern person about that.before check out I went to reception and asked any update.tjey told no cheppals was there while cleaning they told.we was in a hurry to catch my bus we didn't argue anything we left.after we reached our bustop they called me and told we found your cheppals come n collect .we told we can't come can u plz bring ane handover to us.they send no and again they called and said that if we bring we charge for 100 rs. while this money discussion was going on phone our bus was started.for whose mistake we have to pay 100rs to them.they theft it while cleaning the room and told not founded and after left from the hotel demanded for money

Be cautious with your belongings

Charring Cross Hotel used to be one of the go to places in Ooty some years ago. Also located in the city center, you generally expect something really good and comfortable. Sorry to say but it has been a worst experience. This hotel is meant only for bachelors and for a very low budget. Mind you, the room rent is about INR 1,500 per night for a normal room which is not cheap by the way!! We stayed on 17th April night.

Location - very good, in the city center. You can just walk around and find hotels, shopping, etc., 

Room - very very poor. The room that we were given was used by someone else i guess. There was groundnuts strewn all around. The room was very damp and smelly. There was lot of dust on the blanket...the dust was rising even with just placing the hand on the blanket. We immediately asked for change of room and were given. 

The new room also was not any better. The pillows were stained. The bathroom did not have a health faucet, strange to find no health faucet in this era. The hot water that was supplied in the bathroom was smelly to say the least and looked like the lake water being directly pumped to the hotel. There was hole in the window glass and cold air was billowing in from the outside. When asked to repair, the person in the reception gave us gyan saying, "Madam, in Ooty there is no air, so if you are getting fresh air why you worry?" After getting into an argument they did some patchy work. The room door was very creaky and it felt like a room door from a horror movie. The room latch was not working and we had to use manual lock & key

The switchboards look like coming off any moment and I was lucky not to get an electric shock when using the switch board. 

There is not lift facility in the hotel. How do take elderly people to such a hotel and all the rooms are either on 1st or 2nd floor. How can elderly people climb up the stairs?

Overall a very bad experience, we wanted to get out of the hotel even without taking bath the next day lest we incur some infection.

Worst Hotel - not suitable for family stay

Expect very less of this place, else you will be disappointed.

Pros and Cons below:

1. Available within a pretty decent budget.

2. Highly populated area - If you like a crowded place on your vacation. But you get pretty much everything in your vicinity ranging from local fruits to international brands/items.

3. Rooms are not up to the mark. 3 people bed is a lie, only 2 can sleep on it.

4. Rooms get pretty cold at night(which is a good thing).

Now the cons:

1. Worst service ever.

2. The water heater is not in our control and hence you need to call reception and tell them how many people are staying and they switch on the geyser. 
Doesn't matter if u said 4 people, water will be hot only for 1. Worst experience in my life. Imagine taking a bath in cold water on a hill station.

3. Hotel attached to it is the Amaravathi hotel, which is the 2nd worst thing after room service. We had ordered dinner and they totally ignored it. When we called back to check, he says no one ordered this at all.

4. Food is very expensive and quality/service is not up to the mark.

5. We waited 45 minutes for just roti and chicken curry.

6. The extra bed that we ordered was so worthless that it was almost as if we were sleeping on the floor.

Suitable for bachelors on a budget trip

i had a tough time in staying in this hotel.

Main reason being the power cut which is done voluntarily by the hotel employees from 10 pm - 6 am.

With gloomy rooms and hotel(yes hotel doesn't have power either)....you are made to sleep in a dark night and you will not be able to charge your mobile either.. during the 8 hours of power cut.

I booked the hotel because of central location, but was terribly disappointed.

Power Cut from 10 pm - 6 am

Restaurant is spacious but food quality is average.  The staff seems to be reluctant to work as they were not ready to come and take order.  :-)    Not all the menu is available all the time.  The lunch will be available only after 12.30 PM.  No breakfast available.     

Restaurant review only as i have not used the hotel.

We had been to the place on our trip to ooty, we had stayed for a night on 7th april. As we were 7 member we booked 4 rooms via MMT. Upon check in we were soo disappointed that we had no words.
The Hotel is located in a prime location near to botanical garden in the mid marked accessible most places but the rooms are soo old there was cracks on wall door nob not working leakage of taps flush was not working in one of the room.
The scary thing need to be highlighted is no TSSUE or BIDET SPRAY in toilet, yeah it happened you can imagine that situation...
Staff were active they answered to our query but the hotel require's a very serious desperate renovation...

So as a verdict we survived a night at the hotel but my suggestion is better to look out for other option as it is available ... 



Hotel Charring Cross

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