Name: The Residency
Address: 50 Purna Das Rd, Kolkata, Kolkata, Kolkata, 700029, India
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

General

Cable TV

Minibar

Shower

Bathrobe

Rooms

Laundry

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Bottled water

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking nearby

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Netaji Subhas Chandra Bose Airport

The Residency

Kolkata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

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with-view

annex

basement

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1-bedroom

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

They main advantage of this hotel is it's are. Very close to Golpark area (Purna Das Road). Staff are quite helpful, & polite. Veg food available in this hotel but non-veg food also available from outside this hotel. I stayed adjacent property of this hotel & the rooms was quite specious. Bathroom also quite big in that room. It was a flat like structure & I liked it.

Nice stay near to Golpark area.

This was my second visit here, having been here in October 2022 and overall I loved staying here. The room I had before had a faulty washroom, T.V. and a reading light that didn't work and despite reporting this many times, it never got fixed. This time, there were fewer faults but there were still some and, again notwithstanding repeated reminders, they never got fixed either and is the reason for my 4 blobs, rather than 5. This room was a lovely size (as most of the super-deluxe rooms are) but the problem was there were niggly faults. The AC unit was difficult to control but I did get help with that, however the dial to control the ceiling fan was missing and despite many reminders, it never got sorted which I found frustrating as I like a ceiling fan.  The TV was basic and worked intermittently, contrasting with the one in the twin room which had been updated to a Smart TV. I couldn't understand why they were different.  On the plus side, my reading light worked which was fantastic. The sockets were dire all-round the room, so the electrics need looking at again. I was a bit annoyed with where the long mirror was situated - in the dark space by the side of the wardrobe; if it was on the wall opposite the wardrobe, it would've worked much better. Finally, some suggestions that I think would make a difference to the comfort and usability of that huge room such as adding a sofa and/or armchairs to make a living area and a chest of drawers for women to use as a dressing table.   
Nevertheless, I really loved staying here because the staff remembered me from before, so it felt like a home from home. The food arrangement suited us very well and even though the faults weren't sorted satisfactorily, my stay was comfortable.

Home From Home But Requires Modernisation

Excellent location. Clean rooms. Cooperative & well behaved staff. 
This was my 2nd visit & experience was marvelous. 
Hotel is at a walking distance from Gariahat market. Most of the places to see are within 10-30 mins drive. 
The environment of the hotel is very peaceful.

Best place to live in Kolkata near Gariahat

Location is great which is the biggest plus point of this hotel. Staff are helpful. Biggest disappointment was food. Last time we had a bad experience with stale fish being served. Better option is to order food from outside. The rooms are well maintained and clean. Breakfast is very good 

Overall experience is good 

This is my 3rd stay which is ongoing. The property I believe has a standard, deluxe and super deluxe wing. The reception is in the semi deluxe section where I stay. The rooms are spacious and spotlessly clean. There is a dining space where a decent breakfast is served. Only thing is that the menu is the same every day.

The location near Gol Park makes it very convenient. The staff are very polite and helpful. There is no restaurant in house but the place is full of eating options and ordering online is possible with the staff having the necessary cutlery. A good place and highly recommended for solo as well as families.

Great Place for business visitors

This "hotel" is the biggest fraud I've seen. First of all, the standard rooms are not even in the hotel, they're in an apartment building under construction. They gave us a fourth floor room in another apartment where the dangerous looking elevator doesn't work. My 70 year old mother had to climb four flights of stairs. In the room, the bedsheets were dirty and torn and when we requested the staff to change them, they started arguing with us. The bathroom doesn't close and the geyser doesn't work. When we pointed this out to the staff, they said "this is all you will get for standard". As a woman, I felt unsafe interacting with the staff, they were extremely rude. i would urge anyone who's booked this hotel to please cancel if you value your safety.

Unsafe

t would be hard to find a more dilapidated place with moronic staff than this. all night slamming doors and lift motor prevent any rest. the food is not edible, the breakfast is a deep fried omelette. the staff try but a fool will remian a fool even with a jacket and 2 english phrases they know. lower your standards and you will ve the fact the roof is not leaking and electricity is working. the entire floor in front of the room is dug up. lovely. moving out asap.

awful

Though the hotel does not have an in-dining restaurant, it is very, very good! The rooms are absolutely top notch and the pictures do not deceive (unlike many hotels where the room photos are designed to give a picture which is very different from reality). We stayed in a super Deluxe room and the room lived up to every expectation. It was well appointed, spotlessly clean and very spacious. The washroom was well designed with a separate cubicle for showers. The breakfast was very decent too (we ordered our standard fare of toast, butter, omlette and tea). The hotel is situated in a very nice area in South Kolkata (just off Purna Das Road) - quiet, yet near all the main shopping areas around Gariahat and Golpark. And there are at least 20 restaurants within walking distance! While they do not have an in-dining restaurant, the staff will ring you in the evening and ask whether you would like to order anything. If I had to force myself to nit pick and find some fault, I would say that they should maybe have arranged for some other toiletries in the bathroom (though bath soap and hand wash soap was there). The hotel reception is also a few metres away from the main residential part of the hotel. If an in-dining restaurant is not absolutely essential for you, I would whole heartedly recommend this hotel without any hesitation.

Top-notch Super-Deluxe rooms in a dandy part of town

Very courteous and professional staff, good food, excellent ambience, convenient location. I stayed in room 202, which had a good view. The rooms were clean and were well maintained. The staff were very courteous and professional in their behaviour.

The Residency

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