Name: Hotel Imperio
Address: Avenida dos Heróis Nacionais n1, Bissau, Bissau, Bissau, 300, Guinea-Bissau
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Television in lobby

General

Room service

Cable TV

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Wardrobe/Closet

Linens

Mosquito net

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Dry-cleaning

Shoe shine

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant (buffet style)

Snack bar

Meals

Free Wi-Fi

Internet

Airport transportation (complimentary)

Car rental

Transfer services

Transfer

Spanish

English

Italian

French

Portuguese

Arabic

Chinese

Languages Spoken

Parking

Free parking nearby

Beach/pool towels

Pool and beach

Business center

Fax and copy machine

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Osvaldo Vieira Airport

Hotel Imperio

Bissau

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

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4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

park access

Its a good hotel with friendly staff and clean rooms. Choose rooms to the front and above 2nd floor. Avoid the rooms to the side w/o windows. The hotel is very central in Bissau. There is a free airport transfer available.

Friendly staff and clean rooms

spent about 3 months there and it was just perfect. friendly staff, located right in the center of the city across the presidential palace, the restaurant at the top floor is really good( the chef is from Portugal ), the bar at the lobby makes you feel like home after a long day of work. clean rooms. the right place to stay for work or pleasure. They offer transportation from and to the airport.

The best hotel in town

After a number of days working with a local mission, the comfort I enjoyed was a welcome change. I am grateful that my wonderful husband found these accommodations for me, and I appreciate all of the help I received in your hotel.

Fresh from the tundra...

clean, well located, good breakfast and nicerestaurant menu

in the very centre of Bissau, with walking distances all around. Lacking a pool however. The breakfast is OK, but nothing to write home about. Be early as some of the food might be finished. Have stayed 3 nights in all and paid 51,000 XFA

Good location

We got for the start wrong rooms. Aircon didn't work, and room was bit dirty + only 1 towel for 2 people. They mostly don't talk english like website tells. Paying was easy with € as well. Location was good and they had free airport pickup. Not a cheap place either

Good location, expensive and not great

The breakfast staff was OK--not overly friendly, but efficient. Most of the front desk staff was nice. Wow, the girl who did my check in and check out was unfriendly at all times. She acted like I was a nuisance for showing up to check in/check out during her shift. She never said hello when I said hello first, so I just stopped talking to her after a while.The wifi is quite bad at all times. Location is central, which is good. Breakfast is quite good but not amazing. Rooms are clean and features work. Locks on the door are a bit tricky sometimes.

Good location, 1 rude employee, wifi bad, rest OK

While this hotel might be labeled as a mid-range luxury in this range, it barely would qualify for that status anywhere. But for the price you pay it is a great value for money and brings in enough comfort in this neighborhood. It is more of a Business traveller accommodation and meant for transit and short term stays.  One thing that bothered me a lot was the lack of any kind of Window or view into the external spaces in most part of the building which makes you feel like you are a cage!

LOCATION: Located in a great location near the presidential palace and close to some good points of interest

DINE + DRINK: The Lobby ‘Bar’ is a nice area to lounge and chill with a cold one at the end of the day or before heading out for a dinner in town. The Restaurant on site is OK and breakfast offered is nothing great to write about

ROOM: I stayed in 308, so this review is based on that; VIEW:Nothing and you will feel like you are in a dark den ; SIZE: Reasonably spacious room; AIR-CON: Old, but Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Poor quality cosmetics, Bring your own!

FACILITIES:Be prepared to get into a pure African chill-out mode! No gym or Pool on site

SERVICE: Friendly staff that took care of all my needs with a smile, especially the front desk guy who checked us in very late in the night and Kept the lobby bar open for us as long as we wanted to stay up! 

HOW WIRED YOU WILL BE: Free Wi-Fi that works well all in and around the reception. Plasma TV screen dishing out limited number of channels

Plastic Comfort in a good location

Airport pickup was fine.  Arrived at hotel, where staff speaks Portuguese and French.  I was initially assigned a room, but key card did not open the door.  Instead of reprogramming the key card, I was assigned me to a different room with a key lock.I locked door with key from inside, but when tried to leave, lock mechanism actually fell out of door, trapping me in room. I called down to the front desk, and eventually, someone was able to understand I was trapped and send someone who had difficulty in opening my door, but told me that the actual lock could not fixed until next day.  Thus, I had to sleep in room with no lock.  

After having to leave my room unlocked while I ate breakfast, I inquired about fixing the lock again  and the lock was replaced. Later that evenning, when returning from dinner at an outside restaurant, my key did not open my door and everything I had brought on the trip was locked inside.  Hotel staff were unable to open the door or reach their maintenance person who fixed locks.  While the front desk was trying to reach him again, I was somehow able to reopen the lock.  I quickly packed everything I had (but unfortunately left a hat that was not returned to me), and as I was leaving the room, the Manager, came to my room, apologized, and stated that he would get me a new and better room and buy me dinner.  I thanked him, told him that I had just eaten, but really just wanted to get moved to a room that I could lock or unlock, whether I was inside or out.  He agreed to buy me dinner the following night.

In the new room, which was identical to my previous room, except the air conditioning did not work as well as the unit in the original room, and the room did not have ANY water to the sink, toilet, or shower without intervention by maintenance,  The next morning, I saw the manager, and he again stated that he was buying me dinner that evening.

I ate at the restaurant which was good, ordering the cheapest special of the day (a chicken breast with rice), and a bottle of water.  I left a cash tip for the waiter at the restaurant.  When I went to check out the next morning, the front desk had no information about the "agreement" of the manager, and I paid for my dinner so I could leave the hotel as the manager was not available.
 .
FYI, as a safety issue, a key card is required to return to the lobby which could be dangerous in an emergency.

Room was small, but of adequate size.  AC worked well, although I had to use my own batteries in AC remote.  No in room wi fi, it was available in the lobby only.  Both rooms had a balcony overlooking presidential palace.  Bathroom was larger, with wasted space, and a shower enclosure that was smaller than showers found on cruise ships.

Breakfast:  “Hot” items were not hot.  Limited selection.  However, excellent breads and pastries

As you can tell from my review, I had a truly awful hotel experience and would not recommend this hotel.

Hotel Imperio

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