Name: Captains Hotel
Address: Argassi, Zakynthos, Argassi, Argassi, Argassi, 29100, Greece
Rating: 7

24-hour reception

General

Accessibility features

Accessibility

Wi-Fi

Internet

Pets allowed (under 5 kg)

Pets

Location

At the hotel

Zakynthos Port

Zakinthos Airport

Port of Kyllini

Kefallinia Airport

Port of Argostoli

Captains Hotel

Argassi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

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18-beds

19-beds

2-beds

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4-beds

40-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

  My friend and I(23, students) stayed at Captain's for a week. The room was clean- every day the floor was mopped, garbage taken out and fresh towels delivered(you just needed to throw used ones on the floor). Breakfast, lunch and dinner were diversified, there was a lot of different dishes to choose. In my opinion it was tasty. View from the terrace was amazing. I don't now anything about pool, because we chose to swim in the sea; evenings with drinks by the pool were quite cheerful though. The hotel has a part of the beach reserved, but it isn't spectacular(just some sunbeds and umbrellas by the sea). There is a possibility to take a free bus to beautiful beaches like St. Nicholas Beach or Banana Beach. Disadvantage: WiFi in hotel was terrible. In my opinion it's a good hotel to rest and have a meal, but not to stay in all day. Let's face it though, why would you stay by the pool the entire day instead of exploring the edenic island of Zakynthos? ;))

Good Hotel :))

Thanks to the adorable staff (especially Tamara, the queen of organisation, and Leonidas, the kind of cooking), our stay was unforgettable! The atmosphere made us feel like home and we'll never forget those charming evenings. The hotel itself is quite simple but has everything you need to enjoy your stay in Zante. Make sure to attend Hayley Belle's concert and absorb her tremendously positive energy! Thank you Captains, you made us very happy! :)

The warmest stay we ever had!

despite some reviews, the stay was very nice, 80% Polish tourists, but the manager also speaks Czech, the hotel was full of life, nice staff, I would have liked a solution other than non-eco-friendly disposable plastic cups, good location and nice view

Nice stay with nice view

Hotel  Capitan very  dirty,  very  bad  smells.  The  food  is  very  not  good  and  still  the  same  everyday. Very  little  fruit. A  neglected and dirty swimming  pool. Sea view only in some rooms. Broken chairs. I could write a lot of negativesI  really  do  not  recommend  it.

Hotel Capitan 

Hotel is really good allocated, it's on small hill and there is beautiful view at sea (rooms are optional, our was with such a view but we saw also rooms with really bad view). It's also on really quiet area, you can't hear disco's and noise from pubs and night life. Cleaning service was everyday, changing towels every 3 days, our room was small but clean and tidy. Minus - the walls are tiny and you can hear slamming doors of other guests. 90 % of people there were Polish and sometimes on mini discos was polish not very nice music. 
We can recommend this hotel for families as everyday there was animations for children in the evening time. All the staff were extremely nice and helpful never-less food was so, so. Breakfast is served all the time the same without fresh local products, majority has no taste even tomatoes which should be sweet. Dinner and supper is better but of course not like in local restaurants, also without local products. Even drinks like juices are not fresh, full of artificials but there is sparking water-wow. Alcohol drinks are strong as you like but wines are really bad quality. 
There are 3 swimming pools and there are really ok. There is also small parking in the front of the hotel and bigger one on the back-usually there is space on the front. Generally we would rate it on 4/5 as you need to remember that this is 3* hotel so for this standard, location (4 km from airport) and price is really good ;). 

Rate of Captains Hotel

Smell is horrible and pool is ugly and water looks like black and dirty. Ventilation is old and smell is un fresh. TV doesn’t work.  Jacuzzi is broken and black too. In the canteen is very small and food is usually good. Drinks are artificial and very sweet.

Smell is horrible and pool is ugly and water looks like black and dirty

The management of the hotel is horrible, the queues to the meals are enormous, everyone squeezed together during pandemic, waiting for one hour to eat lunch or any other meal. 
30 people waiting in the queue to the bar in the evening. Same queue take even just a glass of water. Bottled water is not available. 
It's impossible to use the all inclusive offer, as waiting in the queues is just a waste of time and nerves.
In the same time the staff is working so hard in the masks in this heat to handle this amount of guests, that the hotel is obviously not prepared for. Two other hotels of the chain don't open their restaurant, so all their guests have to come here to eat and drink. The manager is obviously not interested at all about what is happening in the hotel. The staff does their best but the system and management is simply a disaster. 
Rooms are cleaned only once in three days. 
While all the other hotels do their best to not let guests wait for anything in the queue, it seems this hotel does their best to increase them.

Horrblible organization, no safety standards during covid

The worst experience I have ever had!
Sub-Zero management, housekeeping is barely shown. They pretend caring about social distance regarding Corona pandemic and in the meantime they act blind when there are unlimited queues for buffet with no distance between guests! 
@Tripadvisor Is there anything below terrible to give?

Disaster!

My husband and I stayed here 16-20th September 2019. Loved it. Tamara was the best as were all her staff. Sleep quality was 100/100. Kindness and friendship was 100/100. Everyone was great. We watched some Greek dancing. The food was lovely. Cannot fault this hotel at all.This picture is of the crazy golf where you could play in the dark,all illuminated though and could buy a beer at their bar.

Captains hotel. Great

Holiday company put us up this hotel for the night when flight back to uk was cancelled.The hotel was at the top of a hill and appeared some distance from the resort centre. Arrived quite late at night but first impressions were not good. Shown to our room  -had to go  outside & then down 3 flights of stairs in the dark with 2 heavy suitcases no assistance offered with luggage. Room was basic with grubby towels and  soft furnishings. No bottled water in room ( not acceptable!) and only 2 small bars of soap . No shower gel/ shampoo/ toothpaste.Had to go to the bar to buy water. Had a drink whilst there which was cheap but poor quality.
Breakfast was not good - toast & beans was the best  & safest option. 
The best feature of this hotel is the view over Argassi
I would not recommend this hotel 



Captains Hotel

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