Name: Hotel Santorini
Address: Fira Center, 2, Fira, Fira, Fira, 847 00, Greece
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Television in lobby

General

Non-smoking rooms

Rooms

Accessibility features

Accessibility

Safe-deposit box

Concierge services

Luggage storage

Services and amenities

Cafe

Restaurant

Meals

Wi-Fi

Internet

Airport transportation

Transfer

Multi-language staff

Languages Spoken

Conference Hall

Business

First Aid Kit

Beauty and wellness

Location

At the hotel

Room amenities

Santorini Old Harbor

Athinios Port Santorini

Santorini International Airport

Hotel Santorini

Fira

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Very bad experience. The lady who is the manager of this Hotel is rude for no apparent reason. We questioned her about the 7 Euros per night tax she was charging us but she refused to explain and started yelling something in Greek. Cleanliness is not good. Facilities are ok. The only advantage is close proximity to Fira bus station.

7 Euros per night tax will be charged

### Pros:
- **Location:** Fira bus station is very close, making it a convenient option if you plan to use the buses.
- **Price:** Affordable rates.

### Cons:
- **Staff:** The lady at the reception is extremely rude and won't hesitate to shout at you when you ask for any clarifications.
- **Hidden Charges:** The listed price is not the final amount. They charge an additional €7 per night per room as climate resilience charges. This should be €2-3 since Hotel Santorini is actually a 1-star hotel, though they falsely claim it’s a 4-star hotel, which is not credible given its condition.
- **Check-Out Time:** The check-out time on Agoda is incorrect (at the time of writing this review). It’s actually 11am, not 12pm. When we inquired about this, the reception lady rudely shouted that everything on Agoda is wrong.
- **Additional Services:** If you decide to book despite the issues (due to the fair price), avoid purchasing additional services like cruise tours, bike, and car rentals from the hotel. The prices are higher than what you can find elsewhere.
- **Facilities:** Even if you book for multiple nights, they only provide water and toiletries once, citing that it's difficult for them to track daily.
- **General Vibe:** Don’t expect anything fancy. It's suitable if you just need a place to sleep.

Read this before you book!

This is a budget hotel so bare that in mind when booking! Some of the reviews are not very good however we found it to be ok for what we needed. It’s in an excellent location right next to the bus terminal in Fira. The staff were always friendly, we didn’t use the restaurant so can’t comment on the food. The room was comfortable enough with a very small balcony. The bathroom was small but functional. It wasn’t the cleanest place I’ve stayed. It’s a good place to base yourself if you’re planning on lots of days out and exploring the island. 

Budget hotel good location 

Stayed 3 nights June 2023. Hotel located next to bus station in Fira. No lifts so   bit of a struggle to get luggage to room. Room clean, shower area small. Fridge, TV and Airton in room and small terrace area.very small lobby area. 
Breakfast was located in restaurant behind hotel, was a disaster and blank faces from all diners. Language barrier from waiting staff, options appeared to be eggs or toast. coffee and juice were brought to table. I think it would be helpful if small menu cards were on the tables a d guests could indicate which choices they would like.

Very bad experience. We have booked a room at this Hotel in april 2022 for september 2022 (based on reviews at that moment, pictures and intense search - it was ok at that time). Upon our arrival the "wonderful hospitality" give us a room full of white mold, filthy (with different types of hair on the bed and on the floor, rust, dust and food rests / grease on the electronical devices), water infiltrations and broken toilet seat. When we confronted them for this situation they informed us that they have no other rooms available in the location - and on top of this the "manager" said that the mold we were seeing is actually the paint from the walls. Really!!!!! Without any "sorry" for ruining our vacation, they just didn't give us any opportunity to like them, therefore we left from this terrible place called 3 stars hotel and found another place to stay for the 4 nights - without pre-reservation and in an acceptable room. I think you don't want to have a breathing disease or an overnight allergy in your vacation, so better not to stay here. The bus terminal doesn't worth your health!

10xTerrible

One of the worst Hotels ever. We booked a sea-view room, there’s literally no sea-view.  The Bathroom’s too small and you’ve to be careful not cut with your feet with the rust on the floor! Breakfast’s always the same and gets old very quickly. Its just one egg, one piece of bacon, some potato and one pancake, Gets old very fast! Room service is not even done daily. The sink’s broken and the toilet makes weird noises all night long. The only thing that is good with this Hotel is the location which is close to the bus terminal.

Worst Hotel Experience

Ok peeps, do your homework before booking this hotel, unless you don’t mind anything.
Firstly all the pictures that are posted of the hotel premises on all the hotel booking agency sites are taken from the breakfast restaurant and it gives you an extremely false picture of what the hotel itself really is. 
Would call it more of a hostel than a hotel. The rooms are small with hard beds, the colors and design is straight from the 60’s. You can also forget about the wifi, because it doesn’t work. 
The toilet is even smaller and very unpractically designed. The shower is more of a bidé, as there isn’t any place to put up the  showerhead.
Another thing what comes to the room is that it was not cleaned properly, dust on the higher shelves and under the bed. The balcony door was borken in the hinge and therefore the door wouldn’t open properly.
The safetybox was one of a kind, a portable model, have never seen one like this before?!
Wouldn’t call it very safe, but anyway.
And if you even think there is something called soundproofing you are wrong. 
The hotel is far from three stars, one at the most!

Hotel Santorini

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