Name: Western Lodge
Address: 2665 Warren Ave, Kimberley, Kimberley, Kimberley, V0A1T6, Canada
Rating: 0

Smoke-free property

Express check-in

No elevators

Reception desk

General

Laundry

Safe-deposit box

Luggage storage

Services and amenities

Breakfast

Snack bar

Meals

Free Wi-Fi

Internet

Library

Billiards

Hiking

Recreation

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Canadian Rockies International Airport

Western Lodge

Kimberley

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

This was perhaps one of the worst nights I have spent in a hotel. First of all, the air conditioning in our room did not work. There was a fan in front of it to try to disperse the cool air around the room. However the air never really cooled off. Furthermore, there was no one at the front desk. Our toilet was plugged and was plugged from the get go. We had not even used it. The lady at the front desk left at 10pm and there where no instructions for after hour issues. We ended up having to use the toilet on the main floor. When we first arrived at 6pm there was no front desk worker.  A note instructed us to check in at the restaurant. We did this, however the worker there had no idea that there was no one at the front desk and could not help us. We went to town for supper and returned later in the evening. Due to the fires in the area we could not open the window, and the room was extremely hot. Despite the best efforts of the air conditioner/fan configuration. There were construction materials left by the emergency exit. The alarm for the exit was set off early to ensure that any sleep we might have got was disrupted by 6am. I talked to the front desk employee in the morning, who said they could not do anything for us (i.e. refund). She gave me the email for the manager. I sent a respectful email, and there was no response. I also left a voice mail and did not hear anything back.

We were not given the room we booked. Had 2 double beds

Arrived early.  Not staff to check in.  Call number went to voicemail.  Ended up waiting for an hour to check in.  Friendly lady.  Restaurant was closed.  Bathtub filled up during my shower.  Old old rooms.  I was on a road trip and need a place to stay for one night.  I guess it served it's purpose. Breakfast was at 8.  And very minimal.  Not very convenient.  But at the end of the day I slept well.

Disappointed.

They seemed to be short staffed - the bathroom is very small.

Air conditioning very lacking. Although set at coolest setting room remained stuffy and warm. Air conditioner definitely needed to be upgraded.

We liked the staff. With me being in a small wheelchair the washroom was next to impossible for me to enter. That was a major problem for me.

It was good fir the price. It's obviously being renovated and the areas that are compkete are very nice.  Room was comfortable but dated

Western Lodge

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