Name: Kep Bay Hotel & Resort
Address: Sangkat Kaeb, ផ្លូវលេខ ២៣១០០, Kep, Kep, Kep, 23100, Cambodia
Rating: 0

Air conditioning

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Ticket assistance

Garden

Terrace

General

Non-smoking rooms

Soundproof rooms

Room service

Family room

Safe (in room)

Rooms

Accessibility features

Accessibility

Laundry

Concierge services

Luggage storage

Services and amenities

Breakfast

Cafe

Restaurant

Snack bar

Meals

Internet access

Internet

Car rental

Airport transportation

Transfer

Tour assistance

Tourist services

Free bicycle rental

Bike rental

Barbecue grill(s)

Recreation

Parking

Indoor Pool

Outdoor pool

Pool and beach

Event facilities

Conference Hall

Business

Cycling

Sports

Massage

Beauty and wellness

Babysitting and childcare

Children's playground

Family/Kid Friendly

Kids

Location

At the resort

Kampot Airport

Phu Quoc Airport

Kep Bay Hotel & Resort

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Great big swimming pool, but bicycles broken down and unfit for riding.

very good

Very quiet but very good if you just want to chill.  Staff very friendly and welcoming.  Great spot

This was a very nice hotel with a beautiful view of the ocean and islands in the background. The service was great and the restaurant food was delicious. I was on l there one night but would def stay there again.

I stayed with my family including kid.This room really comfortable and clean. The room space is enough for my kid to play there.View of ocean is so nice. Especially I enjoyed very much at pool, clean and big. Love this place and will come again next time.

Perfect! The hotel is the best in town the staff is very nice and helpful!

Wonderful!

Service at restaurant & reception a bit slow & unorganised but staff very friendly & accomadating.Great breakfast buffet.Hiring motorbike & tuk-tuk was no problem,quick & efficient.

We really enjoyed our stay at the Kep Bay Hotel.  The staff was friendly and helpful.  The rooms were clean and well-appointed.  The pool area was great for our afternoon cooling down after touring the area and hiking in the Kep National Park.  The hotel was a little bit of a walk from most things but that was ok with us.  A tuk tuk to the other things was between $2-$3.  The hotel staff helped arrange local tours and even our transit to Phu Quoc after our visit at very reasonable prices.  We found it to be a great value.  The provided breakfast was not overly extravagant but very good.  We ate poolside a couple of times and the food was also good and the bar staff attentive.  We really enjoyed our stay.

Great little place off the beaten path

Nice hotel but very disappointed with the Management. We were celebrating my husband's 62nd birthday. I emailed the manager to let him know twice.  He never responded. The previous hotel we stayed in called the Kep Bay hotel to arrange a pick up for us.  On arrival no one was there. We had called the hotel from the bus station but had difficulty being understood. When we arrived I asked to see the Manager but he was at his farm!I reminded the deputy manager re my husband's birthday on arrival. He said he would arrange the room to be made up with petels etc. On the morning of my husband's birthday I reminded him again. He said I should have informed them before and there would be a surcharge to make the room nice. I again reminded him I had sent an email and told him on checkin. I also asked for an ice bucket for a bottle of champagne I had brought my husband for his birthday, by the pool. We were the only 2 by the pool. He sent a beer create and tried to charge us for this!I asked to see him and took him to their bar to show him what an ice bucket looked like for champagne and expressed my disappointment in his penny pinching and lack of customer service and how he was ruining our celebration. We then got our ice bucket and room made nice with petels and heart shaped towels with no extra charge.I felt very let down by the Managers and feel they are not supporting their staff or looking after their customers.

Dissatisfied

Not so Good. Cleanliness is no where to find...Floor was never cleaned and the room cleaning service was very late. Dining and swimming pool also not cleaning properly. There was no time restrictions for swim pool usage and make it worse. The location is better. Breakfast is average. Finally not value for the room rate. Behind rooms cannot open the curtains. Always some body peeping through the windows as it was facing road.

Kep Bay Hotel & Resort

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