Name: Sky Ville Gramado Hotel
Address: Rua Itapeva, 59 - Carniel, Gramado, Gramado, Gramado, 95670-000, Brazil
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

Garden

Television in lobby

All Spaces Non-Smoking (public and private)

Upper floors accessible by elevator

General

Allergy-free rooms

Non-smoking rooms

Room service

Cable TV

Minibar

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Safe-deposit box

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Parking

Swimming pool

Spa tub

Indoor Pool

Beach/pool towels

Pool and beach

Fitness facilities

Sports

Children's playground

Children swimming pool

Kids

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Canela Airport

Hugo Cantergiani Airport

Sky Ville Gramado Hotel

Gramado

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

When I arrived at the property and saw my room, I was in shock because it was nothing like the pictures online. The room was terrible and so small one could barely walk between the bed and wall. I went back to the reception and they apologized and said that it was a glitch on the system and that I actually had booked the deluxe room. The deluxe room was no better than their standard room and I told the manager that their pictures online were very misleading and I was not going to stay in the hotel at all. The manager then offered me an apartment in a building within the property and only because I had my family (wife and child) and because I arrived late at night I decided to stay in the apt.Problems throughout my stay which I still regret not going to another hotel:1. Wi-fi pretty much non-existent. Never worked properly. 2. They advertise they have a gym but it is a joke. They have one beat up treadmill. That thing barely worked. I tried to work out in the morning and the machine wasn't working as I was leaving the place a man called me and said I had to turn the building's electrical breakers on every time I wanted to use the gym in the morning. What was that?!!! 3. I had to check out early, around 0525 (am), and found myself locked in the property and almost lost my flight. The parking garage was locked as was the door to the main building. Went back to my room called reception and no answer. Went back to the main building and banged on the locked doors.

Terrible Stay. Look For Something Else!

When I arrived at the property and saw my room, I was in shock because it was nothing like the pictures online. The room was terrible and so small one could barely walk between the bed and wall. I went back to the reception and they apologized and said that it was a glitch on the system and that I actually had booked the deluxe room. 

The deluxe room was no better than their standard room and I told the manager that their pictures online were very misleading and I was not going to stay in the hotel at all. The manager then offered me an apartment in a building within the property and only because I had my family (wife and child) and because I arrived late at night I decided to stay in the apt.

Problems throughout my stay which I still regret not going to another hotel:

1. Wi-fi pretty much non-existent. Never worked properly. 

2. They advertise they have a gym but it is a joke. They have one beat up treadmill. That thing barely worked. They have another weight machine (one machine and one treadmill only) more beat up then the treadmill, thought it was not possible but there it was. 

I tried to work out in the morning and the treadmill wasn't working (don't even know why I tried at all) and as I was leaving the place a man, I think he worked for the hotel but was not wearing any type of uniform, called me and said I had to turn the building's electrical breakers on every time I wanted to use the gym in the morning. What was that?!!! Guests handling electrical breakers??????

3. I had to check out early, around 0525 (am), and found myself locked in the property and almost lost my flight. The parking garage was locked as was the door to the main building where the reception is located . Went back to my room desperately called reception several times and no answer. Went back to the main building and banged on the locked doors. Finally someone showed up and opened the doors. I asked him what was going on and he replied "good morning" and at that point I just gave up and requested my check out and for him to open the garage door so I could leave and try to catch my flight which I barely made it. I do NOT recommend this place at all.

Terrible Stay. Recommend to Look for Something Else.

The hotel is new, clean and it has a good location(around 5km from Canela and 10 min from Gramado). The breakfast is good and the staff is kind.
There is a free parking inside the hotel. The rooms are comfortable.
I recommend.

Good and fair price

The hotel is new, clean and accommodating. The clerks could be a little nicer, they don't smile or make you fell welcome at any moment. The hotel has a nice bar, with a great bartender, the breakfast is just ok, a lot food with low quality, the ladys who serve it are nice, but we kept stand up to let them know when the they run out of food. Small rooms, not in the best location but very close to city center, the overnight gentleman went out of his way to help us when we checked out at 4 am. The same type of hotel you would see all over Europe, nothing wrong, but has rooms for improvement. You can't beat the price for the city of gramado. I would stay there again.

Sky Ville Gramado Hotel

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment